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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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India
1 review
1 helpful vote
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Great stuff
February 18, 2018

I am fond of online shopping and love to buy stuffs. This website never disappointed me. They always deliver good quality products. The best thing is they provide free shipping and their cost is also very sensible.

Date of experience: February 16, 2018
India
1 review
1 helpful vote
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Good stuff
February 16, 2018

My friend amielia So far, so good, I barely have any problems with the them, and when some sort of mistakes happened, they are very fast and efficient to solve it. Thank you

Date of experience: February 16, 2018
Tennessee
1 review
8 helpful votes
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Awful
February 16, 2018

I placed an order for three pairs of ankle comfy boots two months later I received three pairs ofcomfy shoes nothing resembling what was advertised sizes were in accurate and it is very difficult to return any item because of dissatisfaction just a terrible company to deal with, never again! No customer service telephone number and e mails go un answered.

Date of experience: February 15, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.

Canada
1 review
8 helpful votes
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I placed an order on December 22,2017 and today it is February 15,2018 and I have still not I received it. When I enquired about the status of my order today (not the first one by the way) it now says that they are on holidays! I have asked for my money back. DO NOT USE THIS COMPANY!

Date of experience: February 15, 2018
Justfashion N. JustFashionNow Rep
over a year old

Log into your JustFashionNow account https://www.justfashionnow.com/account/login, and then click "contact us" to submit your message. We will get back to you ASAP.

California
1 review
7 helpful votes
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Not good bussnes
February 14, 2018

I order on 1/13/******* would like to know what happen to my order the order is ******* it was a pair of boots there is a tracking no euc*******adle

Date of experience: February 14, 2018
Justfashion N. JustFashionNow Rep
over a year old

Now it is transited to USPS. You can track it with LS591024348CN on USPS.COM

India
1 review
0 helpful votes
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Fantastic job guys!
February 16, 2018

They had created a amazing online platform for shopping clothes. They are superb with services they provide. The clothes are really good and delivery is always on time

Date of experience: February 14, 2018
GB
2 reviews
11 helpful votes
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Chinese rubbish
February 13, 2018

Dreadful company.Do not use them. Dreadful quality. Returned the item weeks ago and still waiting for a refund. Have emailed them several times and they send a standardised reply asking me to be patient as they have a backlog! I'm not surprised! All in broken English too.Am angry they are still trading and other people have obviously been scammed like me, and continue to be scammed. Dont waste your money, like I have.

Date of experience: February 13, 2018
Justfashion N. JustFashionNow Rep
over a year old

Log into your JustFashionNow account https://www.justfashionnow.com/account/login, and then click "contact us" to submit your message. We will get back to you ASAP.

GB
1 review
10 helpful votes
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Avoid..
February 13, 2018

Avoid this company at all costs. Tried to return an item which was substandard and which bore little resemblance to the advertised illustration.
They give the impression that returning an item for refund is straightforward but it's anything but.
Impossible to log in - email address conveniently 'not recognized' - ending up going round in circles. Will take item to a charity shop instead..

Date of experience: February 13, 2018
Justfashion N. JustFashionNow Rep
over a year old

Log into your JustFashionNow account https://www.justfashionnow.com/account/login, and then click "contact us" to submit your message. We will get back to you ASAP.

Illinois
1 review
7 helpful votes
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Its a scam... sent wrong size and require me to pay shipping back to china - I did not order wrong size they sent a shoe that clearly mismarked

Date of experience: February 12, 2018
Justfashion N. JustFashionNow Rep
over a year old

Log into your JustFashionNow account https://www.justfashionnow.com/account/login, and then click "contact us" to submit your message. We will get back to you ASAP.

Missouri
1 review
11 helpful votes
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DO NOT DO IT!
February 11, 2018

The site posts pictures of awesome affordable clothes but they are sham photos! I purchased 4 items and NOT 1 of them arrived as advertised. The material was cheap, the sizing was inaccurate (not customer error) one coat was a completely different look. It also came with odd patches sewn on the arm and breast of the coat that were no where in the pictures or the item description. Most importantly, it took over 2.5 months for the items I purchased to arrived AFTER i purchased expedited shipping. Customer service informed there was a delay in the shipping after I inquired and offered me 10% of my order which did NOT even cover the cost of expedited shipping.

I have submitted a "request" to return and now have to wait 24 hours to see if they will allow me to return the items and I HAVE to PAY TO RETURN THEM and there is disclosure stating they are not responsible "if the item is lossed" in the return process. So basically, take what we give you and try to do something about it. It is absolutely the worst customers service and false advertising I have ever come across.

Do not do business with this company, it is a complete scam and the time and money you spend you can buy a quality item locally.

Date of experience: February 11, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.

Australia
1 review
7 helpful votes
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Buyer beware!
February 11, 2018

Scammers!
Purchased shoes, they sent the wrong size and couldnt care less.
Shoes costs $45, return shipping to China is $55. Their returns policy is a scam in itself, no one would use it so they can send whatever they like.
Australian sizes are completely wrong. I ordered a size 8, they sent a size 11. I've lost my money. Read their reviews online from multiple sites, just awful.
Be careful!

Date of experience: February 11, 2018
Justfashion N. JustFashionNow Rep
over a year old

Please log into your JustFashionNow account first and then click Contact Us to submit your message.

Florida
1 review
8 helpful votes
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I placed an order and received it 2 1/2 month later after many e-mails from my part. Received the wrong item and they would not refund my money. They actually wanted me to ship back to China at my expense. NO PLACE ON THEIR WEB SITE DOES IT SAY THIS IS A CHINA BASED COMPANY AND SHIPMENTS WILL BE CHARGED THE SAME DAY AND SHIPPED MONTHS LATER!
Do not do any business with this company. The top I did receive was of very poor fabric and quality. I never had such a horrible experience w online order.
Im sure they have their own employees writing positive reviews! No one in America will give a positive review waiting on their purchase months!

Date of experience: February 8, 2018
Justfashion N. JustFashionNow Rep
over a year old

We did. Please log into your JustFashionNow account first and then click Contact Us to submit your message.

New York
1 review
7 helpful votes
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Waited over two months and still no product. When asking for details of when to expect my order I get a generic response with no details to my question. BUYERS BEWARE! THEY ARE SCAM ARTIST AND NOT A RELIABLE SOURCE TO PURCHASE CLOTHES. I am calling Better Business Bureau and my attorney to go after them for my money.

Date of experience: February 8, 2018
Justfashion N. JustFashionNow Rep
over a year old

As I check, we gave clear guidance. Please log into your JustFashionNow account first and then click Contact Us to submit your message.

Ohio
1 review
9 helpful votes
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DO NOT BUY THERE.
February 8, 2018

Terrible web site. Bought 2 item over 2 months ago, and still have not seen the product. Several emails to find out where the items where, or to get my money back. 2 weeks ago, received an email where they said, we can't cancel your order because it has been shipped. No signs of the order yet. I think this web site is scam! BEWARE

Date of experience: February 8, 2018
Justfashion N. JustFashionNow Rep
over a year old

Please log into your JustFashionNow account first and then click Contact Us to submit your message.

Texas
2 reviews
6 helpful votes
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Junk
February 6, 2018

This is the worst product ever. Even if you pay extra shipping to get sooner. It still takes several weeks. DONT PAY FOR THE EXTRA SHIPPING. THEY WON'T REFUND IT. There clothes are junk. Poor quality. Cheap material. Poor sizing.

Date of experience: February 6, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.

Kindly please log in your account on our website and go to You - My Orders.
There is "View Order, Return/Exchange " option in the specific order. You need click it to submit the return/exchange request and will get authorization from us by email with a label with our return address.

GB
1 review
6 helpful votes
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DO NOT ORDER! Its a con
February 6, 2018

The people who have left the great reviews must be working for the company as this is truly the worst clothing company I have ever come across. Their clothes do not look anything like the advertised pictures, they use the cheapest materials, the shoddiest workmanship and send you the wrong sizes. When I asked for a refund they simply refused.

Date of experience: February 6, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.

Kindly please log in your account on our website and go to You - My Orders.
There is "View Order, Return/Exchange " option in the specific order. You need click it to submit the return/exchange request and will get authorization from us by email with a label with our return address.

Colorado
1 review
4 helpful votes
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Excellent Service
February 7, 2018

I loved it, beyond from the expectation and Love your products. Very happy after buying it. Excellent service. This is too good website for online shopping.

Date of experience: February 6, 2018
Brazil
1 review
1 helpful vote
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Beautiful Products
February 6, 2018

The purchase with this company really was incredible, I recommend to all, because although it is not a store in my country the pieces are beautiful and the time of delivery is extremely fast, which facilitates the purchase even more. I am extremely passionate and delighted. Great store, it's worth buying the products.

Date of experience: February 5, 2018
Florida
1 review
1 helpful vote
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Very Good Quality
February 5, 2018

Justfashionnow is a wonderful website to order cheap, cute and stylish clothing online. I was so excited to receive a party wear dresses I bought, and I am in love with it! Highly recommend for anyone looking for an easy and less expensive way to buy quality products. The website is also well set out and is easy to navigate. I love justfashionnow! 13. I have had really good experiences with Justfashionnow. Items came on time, matching their images on the website and were very good quality considering the cheap prices. Customer service is excellent, and any issues I had were resolved straight away (I had an issue with accidentally cancelling my own orders and losing coupons, which was entirely my fault but they restored them for me the next day). Would recommend!

Date of experience: February 5, 2018
North Carolina
1 review
3 helpful votes
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Although my shoes finally arrived after waiting over a month. The company was hard to get a hold of and returns don't even seem worth doing the hassle. I'm keeping the shoes but will not buy from them again.

Date of experience: February 3, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.

Kindly please log in your account on our website and go to You - My Orders.
There is "View Order, Return/Exchange " option in the specific order. You need click it to submit the return/exchange request and will get authorization from us by email with a label with our return address.

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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