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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I am fond of online shopping and love to buy stuffs. This website never disappointed me. They always deliver good quality products. The best thing is they provide free shipping and their cost is also very sensible.
My friend amielia So far, so good, I barely have any problems with the them, and when some sort of mistakes happened, they are very fast and efficient to solve it. Thank you
I placed an order for three pairs of ankle comfy boots two months later I received three pairs ofcomfy shoes nothing resembling what was advertised sizes were in accurate and it is very difficult to return any item because of dissatisfaction just a terrible company to deal with, never again! No customer service telephone number and e mails go un answered.
I placed an order on December 22,2017 and today it is February 15,2018 and I have still not I received it. When I enquired about the status of my order today (not the first one by the way) it now says that they are on holidays! I have asked for my money back. DO NOT USE THIS COMPANY!
Log into your JustFashionNow account https://www.justfashionnow.com/account/login, and then click "contact us" to submit your message. We will get back to you ASAP.
I order on 1/13/******* would like to know what happen to my order the order is ******* it was a pair of boots there is a tracking no euc*******adle
Now it is transited to USPS. You can track it with LS591024348CN on USPS.COM
They had created a amazing online platform for shopping clothes. They are superb with services they provide. The clothes are really good and delivery is always on time
Dreadful company.Do not use them. Dreadful quality. Returned the item weeks ago and still waiting for a refund. Have emailed them several times and they send a standardised reply asking me to be patient as they have a backlog! I'm not surprised! All in broken English too.Am angry they are still trading and other people have obviously been scammed like me, and continue to be scammed. Dont waste your money, like I have.
Log into your JustFashionNow account https://www.justfashionnow.com/account/login, and then click "contact us" to submit your message. We will get back to you ASAP.
Avoid this company at all costs. Tried to return an item which was substandard and which bore little resemblance to the advertised illustration.
They give the impression that returning an item for refund is straightforward but it's anything but.
Impossible to log in - email address conveniently 'not recognized' - ending up going round in circles. Will take item to a charity shop instead..
Log into your JustFashionNow account https://www.justfashionnow.com/account/login, and then click "contact us" to submit your message. We will get back to you ASAP.
Its a scam... sent wrong size and require me to pay shipping back to china - I did not order wrong size they sent a shoe that clearly mismarked
Log into your JustFashionNow account https://www.justfashionnow.com/account/login, and then click "contact us" to submit your message. We will get back to you ASAP.
The site posts pictures of awesome affordable clothes but they are sham photos! I purchased 4 items and NOT 1 of them arrived as advertised. The material was cheap, the sizing was inaccurate (not customer error) one coat was a completely different look. It also came with odd patches sewn on the arm and breast of the coat that were no where in the pictures or the item description. Most importantly, it took over 2.5 months for the items I purchased to arrived AFTER i purchased expedited shipping. Customer service informed there was a delay in the shipping after I inquired and offered me 10% of my order which did NOT even cover the cost of expedited shipping.
I have submitted a "request" to return and now have to wait 24 hours to see if they will allow me to return the items and I HAVE to PAY TO RETURN THEM and there is disclosure stating they are not responsible "if the item is lossed" in the return process. So basically, take what we give you and try to do something about it. It is absolutely the worst customers service and false advertising I have ever come across.
Do not do business with this company, it is a complete scam and the time and money you spend you can buy a quality item locally.
Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
Scammers!
Purchased shoes, they sent the wrong size and couldnt care less.
Shoes costs $45, return shipping to China is $55. Their returns policy is a scam in itself, no one would use it so they can send whatever they like.
Australian sizes are completely wrong. I ordered a size 8, they sent a size 11. I've lost my money. Read their reviews online from multiple sites, just awful.
Be careful!
Please log into your JustFashionNow account first and then click Contact Us to submit your message.
I placed an order and received it 2 1/2 month later after many e-mails from my part. Received the wrong item and they would not refund my money. They actually wanted me to ship back to China at my expense. NO PLACE ON THEIR WEB SITE DOES IT SAY THIS IS A CHINA BASED COMPANY AND SHIPMENTS WILL BE CHARGED THE SAME DAY AND SHIPPED MONTHS LATER!
Do not do any business with this company. The top I did receive was of very poor fabric and quality. I never had such a horrible experience w online order.
Im sure they have their own employees writing positive reviews! No one in America will give a positive review waiting on their purchase months!
We did. Please log into your JustFashionNow account first and then click Contact Us to submit your message.
Waited over two months and still no product. When asking for details of when to expect my order I get a generic response with no details to my question. BUYERS BEWARE! THEY ARE SCAM ARTIST AND NOT A RELIABLE SOURCE TO PURCHASE CLOTHES. I am calling Better Business Bureau and my attorney to go after them for my money.
As I check, we gave clear guidance. Please log into your JustFashionNow account first and then click Contact Us to submit your message.
Terrible web site. Bought 2 item over 2 months ago, and still have not seen the product. Several emails to find out where the items where, or to get my money back. 2 weeks ago, received an email where they said, we can't cancel your order because it has been shipped. No signs of the order yet. I think this web site is scam! BEWARE
Please log into your JustFashionNow account first and then click Contact Us to submit your message.
This is the worst product ever. Even if you pay extra shipping to get sooner. It still takes several weeks. DONT PAY FOR THE EXTRA SHIPPING. THEY WON'T REFUND IT. There clothes are junk. Poor quality. Cheap material. Poor sizing.
Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
Kindly please log in your account on our website and go to You - My Orders.
There is "View Order, Return/Exchange " option in the specific order. You need click it to submit the return/exchange request and will get authorization from us by email with a label with our return address.
The people who have left the great reviews must be working for the company as this is truly the worst clothing company I have ever come across. Their clothes do not look anything like the advertised pictures, they use the cheapest materials, the shoddiest workmanship and send you the wrong sizes. When I asked for a refund they simply refused.
Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
Kindly please log in your account on our website and go to You - My Orders.
There is "View Order, Return/Exchange " option in the specific order. You need click it to submit the return/exchange request and will get authorization from us by email with a label with our return address.
I loved it, beyond from the expectation and Love your products. Very happy after buying it. Excellent service. This is too good website for online shopping.
The purchase with this company really was incredible, I recommend to all, because although it is not a store in my country the pieces are beautiful and the time of delivery is extremely fast, which facilitates the purchase even more. I am extremely passionate and delighted. Great store, it's worth buying the products.
Justfashionnow is a wonderful website to order cheap, cute and stylish clothing online. I was so excited to receive a party wear dresses I bought, and I am in love with it! Highly recommend for anyone looking for an easy and less expensive way to buy quality products. The website is also well set out and is easy to navigate. I love justfashionnow! 13. I have had really good experiences with Justfashionnow. Items came on time, matching their images on the website and were very good quality considering the cheap prices. Customer service is excellent, and any issues I had were resolved straight away (I had an issue with accidentally cancelling my own orders and losing coupons, which was entirely my fault but they restored them for me the next day). Would recommend!
Although my shoes finally arrived after waiting over a month. The company was hard to get a hold of and returns don't even seem worth doing the hassle. I'm keeping the shoes but will not buy from them again.
Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
Kindly please log in your account on our website and go to You - My Orders.
There is "View Order, Return/Exchange " option in the specific order. You need click it to submit the return/exchange request and will get authorization from us by email with a label with our return address.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.