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JustBlinds

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.


justblinds.com
Houston, TX, United States
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JustBlinds Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and aesthetic appeal of the blinds, as well as the ease of the ordering process. Many appreciate the variety of options and timely delivery. However, concerns arise regarding inconsistent product quality, such as issues with installation and fit, as well as customer service challenges, including delayed responses and difficulties in resolving complaints. Overall, while customers are often satisfied with their purchases, there are notable areas for improvement in customer support and product consistency that the company should address to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
116
quality
509
This company does not typically respond to reviews

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11,818 reviews

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Iowa
1 review
0 helpful votes
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Great Product
May 22, 2022

Bought 4 of your blinds several years ago and am back for a couple more! They've been great... completely satisfied. Thank you!

Date of experience: May 22, 2022
Oklahoma
1 review
0 helpful votes
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Love them.
May 22, 2022

This is the 3rd set of blinds I have ordered they are great every time. I plan to order more in the future for the rest of the house.

Date of experience: May 22, 2022
Utah
1 review
0 helpful votes
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Perfect fit
May 20, 2022

Easy to follow directions, helpful guidelines, reasonable prices. The blinds are perfect and are of great quality. Already bought from them again.

Date of experience: May 20, 2022
Virginia
1 review
0 helpful votes
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My purchases
May 14, 2022

Good price and quick delivery. Quality seems well constructed.

Date of experience: May 14, 2022
Washington
1 review
0 helpful votes
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Great product!
May 13, 2022

Always easy and great deals! I love Justblinds………..

Date of experience: May 13, 2022
California
1 review
0 helpful votes
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Just blinds
May 12, 2022

Great shopping experience although the prices seem to get up dramatically since I last ordered.

Date of experience: May 11, 2022
Iowa
2 reviews
0 helpful votes
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Jason Newcomb is the best!
May 4, 2022

Jason Newcomb has made my shopping experience very easy!

Date of experience: May 4, 2022
Minnesota
1 review
0 helpful votes
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N/A
May 2, 2022
Updated review

Easy to order! Wished I could have received it sooner.

Date of experience: May 2, 2022

Easy to order!
March 15, 2022
Previous review

Easy to order!

Date of experience: March 15, 2022
Alabama
1 review
0 helpful votes
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Perfect fit
May 2, 2022

The blinds went in the church fellowship hall and everyone loved them. Perfect fit.

Date of experience: May 2, 2022
Texas
1 review
0 helpful votes
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Everything went smoothly
April 29, 2022

I previously purchased a blind for a bedroom with three windows. The other two windows also needed to be replaced.

Date of experience: April 29, 2022
California
2 reviews
0 helpful votes
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They were great
April 29, 2022
Updated review

The blinds were exactly what we ordered. They went up. Easily.

Date of experience: April 28, 2022

There were many options to suit our needs and website...
March 14, 2022
Previous review

There were many options to suit our needs and website was easy to navigate.

Date of experience: March 14, 2022
Illinois
1 review
0 helpful votes
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Great quality!
April 25, 2022

We really love the quality of the blinds. Ordering was easy and customer service with MiMi was great. She was helpful and friendly.

Date of experience: April 25, 2022
Illinois
1 review
0 helpful votes
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Easy to buy and install
April 23, 2022

I'm not exactly a carpenter (never took a shop class in high school), but I'm able to easily order the right size and install the blinds myself. As a landlord with four properties to maintain, I've gradually upgraded all those places with quality blinds -- the small investment pays off in faster rentals at higher rents.

Date of experience: April 23, 2022
Oregon
1 review
0 helpful votes
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Ordering was easy.
April 18, 2022

Site gave instructions on how to measure. Step by step process.
Product is good quality - one exception was the top thin plastic that covers the workings, that bows but is not a functional issue, esthetics only.

Date of experience: April 17, 2022
New York
2 reviews
0 helpful votes
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Easy to navigate and find exactly what I needed.
I've ordered from Just Blinds in the past and I'm sure that I'll be just as satisfied with my order.

Date of experience: April 11, 2022
Virginia
2 reviews
0 helpful votes
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Got my blind a couple weeks early. I did get the extra warrentee in case there were measurement issues but came cut perfectly. There were a couple of parts that are plastic that I wish were metal such as the tensioner pully.

Date of experience: April 9, 2022
Illinois
1 review
0 helpful votes
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Good
May 5, 2022

Just don't like that email say's 20% off and get to the site and it's only 10%

JustBlinds attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2022
SocialCare .. JustBlinds Rep
over a year old

Hi James. I am so sorry for the confusion regarding the current promotion. The promotion is listed as up to 20% off, therefore some products will be the full 20% off but others may be less. Please note, that the current discount is listed in red on the product page. I am sorry for any inconvenience this has caused. If you have any additional questions, please reach out to me at [email protected]. I am happy to help! -- Ava N

Maryland
2 reviews
0 helpful votes
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Broken wood rod
May 1, 2022
Updated review

One of the wood rods that controls the angle of the blind was broken and laying in the bottom of the box when i opened the box. I need to find a replacement

JustBlinds attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 31, 2022
SocialCare .. JustBlinds Rep
over a year old

Hi Gene. I am so sorry to hear one of your wands arrived broken from shipping. I reached out to you regarding your previous order. If you have any additional questions, please reach out to me at [email protected]. I am happy to help! -- Ava N


Quick easy and great prices
February 14, 2022
Previous review

Quick easy and great prices

Date of experience: February 14, 2022
Oregon
1 review
0 helpful votes
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Followed directions on measurements. I have nothing else to say in this.

Date of experience: March 30, 2022
Kentucky
1 review
0 helpful votes
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Log wait time
March 29, 2022

Blinds are great but had to wait 2 months to get them.

Date of experience: March 29, 2022