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JustBlinds Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and aesthetic appeal of the blinds, as well as the ease of the ordering process. Many appreciate the variety of options and timely delivery. However, concerns arise regarding inconsistent product quality, such as issues with installation and fit, as well as customer service challenges, including delayed responses and difficulties in resolving complaints. Overall, while customers are often satisfied with their purchases, there are notable areas for improvement in customer support and product consistency that the company should address to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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I am a return buyer for several years. Blinds have always been easy to install for even me!
Great site, easy to order got exactly what i needed.
I love Just blinds! I have done 6? House's with you. Even my Aunt's.& Friends.
Super easy to order custom blinds - and updated the look of my home in minutes!
Your online system worked well. Very easy to step through.
Your site had repeated problems with loading, and ordering a simple blind required reentering my preferences 3 times, and it was very slow to add each choice.
My experience was good! I am happy with the product & it installed easily.
I appreciate your company having the large blinds. I also appreciate the instructions on how to measure appropriately.
Choosing the shade I wanted was so easy. The sales people were so helpful and friendly. I received my order sooner than I expected and everything was perfect. It was packaged so well it arrived in excellent condition.
The information you needed to build the blinds were is to follow.
It's always easy and fast. We have never had a problem.
The order process was simple and the product was as expected. However, the cut of the blinds was just a smidgeon too wide, so we really had to fuss with it to get it hung up. I don't think it will ever come down without damaging the frame. If I order again for an interior hang, I will probably estimate about 1/8'' less than the exact measurement, to avoid that.
It has been very easy to see what I want and ordering has been simple.
Easy online purchasing experience.
I ordered a few color samples that I received just a few days later. Picked a color from the selection. Took the window measurements and ordered the black out shades for our bedroom. Installation was easy. The shades were installed and I absolutely love them. So happy.
Part of the order was perfect but my vertical blinds for my patio door were defective.
So far so good. I am satisfied plus can't wait for others
The site is easy to use and we have always been happy with the blinds we have bought over the past 15 years. My only negative is that the cords on long blinds are too short for an average tall woman.
I'm a repeat customer. The blinds are pricier than what I would pay in the store. However the quality is EXCELLENT. I wait for your great sales and purchase a few at a time as I change out window coverings in each room of my house.
I cancelled the order as delivery would be too late for my needs. It was refunded, then I received an email telling me the order had been shipped and I would be getting it weeks ahead of the original schedule. I cancelled it again, as I had made other arrangements, Sure enough, it showed up anyway in accord with the new delivery estimate..
Hello Tom, thank you for providing your feedback regarding your recent order. I am sorry your product was shipped even after the order was canceled and a refund was provided. I can see how you would be concerned. We will be reaching out to you via email with further instructions regarding your delivery. The email will come from [email protected]. -- Bryan M.
Bought 4 of your blinds several years ago and am back for a couple more! They've been great... completely satisfied. Thank you!
This is the 3rd set of blinds I have ordered they are great every time. I plan to order more in the future for the rest of the house.
From the business
With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gloria, I'm so sorry you experienced technical difficulties while shopping our site! I have just checked to make sure this is not an ongoing issue, and all is well as of now. You may also consider going into your browser settings to clear the cache and cookies, as this will sometimes help with any loading/input issues you are experiencing. - Austin L