JustBlindsReviews 722

I bought this type of blind for the small windows on each side of my door. They describe it on the website but I don't think it tells all. The slats fall out every time they are touched or moved. It's really frustrating to try and install the as well On the positive, their customer service is great and all the other products I have gotten are great AND a great value. Just don't buy this product. Otherwise, I would give them 5 stars.

STANDARD CORDLESS PRODUCT
2" Slats Only Cordless Lift Only Privacy Slats Only No Valance Standard Colors come with Contoured Headrail Only

Love the easy choices in the ordering, very logical and clear

I loved the blinds I got for my current home so I am ordering another set for our next home!

Customer Service passed this along to marketing/IT and that is all I could ask for.
Thanks

Original message
Many of the color choices are not available in a larger preview. Otherwise all is great. This makes it difficult to shop. Please fix. I tried Edge and Google browsers. Stephanie

Already bought several blinds for my house and are very happy with them! Great product and look so nice. Highly recommend!

I have always bought my blinds from here. Pricing is the best. Quality is excellent.

Excellent easy to assemble and to operate, the ordering process was also very efficient.

Prompt and courteous CS. I had a couple of questions that were answered promptly. Easy to order and items were packaged very well in the shipping carton.

Ordered swatches. All very nice colors and shade material. Easy to order. Fair price. Thanks

Really looked good. Would gladly I order from here again when needed.
So satisfied with my purchase

Love your products and ordering is a breeze. This will be my third order with you and I will have at least one more this year.

Just Blinds have always been good to deal with and the products arrive quick and accurate. Been a loyal customer for several years. I'm a contractor and use this website for several of my building projects.

Very helpful staff. Large assortment of blind choices!

This is the second time we have ordered Just Blinds, price is great & installation is easy. Such a variety of colors!

Very easy to order and what I needed. Delivery was fast.

Fairly easy to order on a kindle but a full computer would be easier. Use the window labels... it makes it easy to verify your order

Quick and easy- took some patience, but this 67 year-old man put them- they fit perfecly and are well made.

Glad I can order directly rather than having to set up a consult like your competitors require

The whole reason I ordered new blinds was for the top down/bottom up feature. I selected all the features I wanted using their "build your own blinds" feature... or so I thought. When they came i was excited to put them up. The first one was up when i realized these were not the blind I spent hours measuring, comparing prices of, "building", ordering. No top down/bottom up. I called customer service hoping to fix this issue but because I didn't purchase the deluxe warrenty I couldn't exchange for the upgrade and pay the difference, which I'd have been happy to do. The blinds are perfect and fit perfectly they just lack the feature thay was the point of me purchasing new blinds In the first place... But I'm told by customer service I also couldn't return them for a refund and reorder the correct ones I wanted. I can only order a completely new set of the correct blinds from a retailer who might not even put through the correct order... A waste of almost $900. I'd rather reorder the exact blinds I want from a different seller entirely just for the lack of customer service.

I can't submit this review with zero stars but that's what they get. THE BIGGEST SCAM! How this company has managed to eke a 2.3 star rating is beyond me! Run far far away and purchase your blinds from a reputable company who actually provides customer service because Just Blinds is precisely the opposite. Unless you purchase their magical warranty, you're not covered for a damn thing, including when they SHIP YOU THE WRONG PRODUCT. I had worked out with a customer service rep to get my order corrected and the new order had been submitted and I was told to dispose of the blinds they sent me which were WRONG. Then a few weeks later, the corrected replacement order was cancelled with no notice or explanation, and now customer service refuses to give me the time of day because I didn't purchase their warranty. Let me fill you in, Just Blinds, a warranty covers product DEFECTS. If you purchase a Toyota Highlander and receive a Toyota Corolla, that isn't a WARRANTY problem, it's YOUR PROBLEM! You want to make it right, Just Blinds? Offer your customers a refund when you screw up and allow them to take their business elsewhere. It should be a red flag to every consumer that there is not a way to provide reviews on their website. They are intentionally silencing all of their irate former customers who have been so scammed with zero effort to make it right. Save your time, effort, frustration, and money, and go elsewhere with your business. My heart truly goes out to the customer service reps at this company whose entire job is literally to tell people there's nothing they can do over and over, day in and day out, until they finally muster the gall to leave and find a company to work for that actually STANDS BEHIND ITS PRODUCT.