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JustBlinds

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.


justblinds.com
Houston, TX, United States
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JustBlinds Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and aesthetic appeal of the blinds, as well as the ease of the ordering process. Many appreciate the variety of options and timely delivery. However, concerns arise regarding inconsistent product quality, such as issues with installation and fit, as well as customer service challenges, including delayed responses and difficulties in resolving complaints. Overall, while customers are often satisfied with their purchases, there are notable areas for improvement in customer support and product consistency that the company should address to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
116
quality
509
This company does not typically respond to reviews

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11,818 reviews

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Washington
1 review
0 helpful votes
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Great price, grea
July 13, 2024

Easy to navigate web site. Reached to customer service for a few questions.

Date of experience: July 3, 2024
Colorado
1 review
0 helpful votes
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It was impossible to get my $20 off for subscribing to emails so that was annoying.
The blinds are nice.

Date of experience: July 3, 2024
Indiana
1 review
0 helpful votes
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Quality not as high as expected.
July 13, 2024

Order processing made easy. Competitive pricing. Good selection

Date of experience: July 3, 2024
Montana
1 review
0 helpful votes
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Great Experience
July 12, 2024

Cory was very helpful and talked me through a few concerns.
Great experience.

Date of experience: July 1, 2024
Florida
1 review
0 helpful votes
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Very nice product
July 11, 2024

Great price, easy install. Fit perfectly. Received item on time.

Date of experience: June 30, 2024
New York
1 review
0 helpful votes
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It's okay - it does the job.
July 10, 2024

The website is easy to navigate. Prices are reasonable. Since it is a customized order I just hope I'm pleased with the shade. Previously I was able to go to Home Depot and have the shade cut to size but for some reason now the shades can only be cut down to 18 inches and I need a smaller size for the bathroom window which is located in the shower.
UPDATE: Took quite a while for the shade to be delivered. Just Blinds websites indicates that the shades are normally ready in three days. Well, it may be ready but it sure takes a long time to ship it and to get it delivered. The hardware to hang the shade was completely different from what I had before. I thought this would've been universal but they have completely different hardware and it's plastic. I had to hire someone to install the different hardware/plasticware. On top of that, the shade was slightly too big and needed to be cut. A bit disappointing. But, in the end, it's doing the job.

Date of experience: June 30, 2024
Montana
2 reviews
0 helpful votes
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Easy to order, hope the colors are close to visual colors on computer

Date of experience: June 29, 2024
Texas
1 review
0 helpful votes
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Nice blind
July 8, 2024

Needed a small blind Just blinds was the only place I could find one it was still expensive, but less then every other place. The blind is good quality and looks nice on my kitchen window.

Date of experience: June 28, 2024
California
1 review
0 helpful votes
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Love all my blinds I have gotten from you and my new purchase is perfect as well I will order some more from you shortly

Date of experience: June 24, 2024
California
1 review
0 helpful votes
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Great product overall.
July 3, 2024

Easy to navigate and order the exact sizes.
Blinds were all received in a timely fashion.

Date of experience: June 23, 2024
California
2 reviews
0 helpful votes
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Very happy with my order.
July 2, 2024

Very easy to order. No hassle and very easy to hang.
This my third time ordering and have had no issues.

Date of experience: June 22, 2024
Massachusetts
1 review
0 helpful votes
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Small Kitchen Window covering
July 2, 2024

Great color selection and prices! Very good experience so far.

Date of experience: June 22, 2024
Texas
1 review
0 helpful votes
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JustBlinds was very easy to use, from putting in window measurements to choosing color. The picture window blind fits perfectly and we love the color, plan on ordering two smaller ones of the same color for the great room, and also will look to see if they make skylight blinds, as we have several that don't have blinds yet.

Date of experience: June 21, 2024
Arkansas
1 review
0 helpful votes
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Very satisfied customer
June 30, 2024

Quality merchandise and wonderful customer services. The blinds are exactly what was described in the description, easy installation, just beautiful.

Date of experience: June 20, 2024
North Carolina
1 review
0 helpful votes
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Jason was a fabulous help on the line. Not only did he speak clearly but he was very knowledgeable and a please to work with. Wish every customer rep at all companies was that helpful

Date of experience: June 20, 2024
Illinois
1 review
0 helpful votes
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Not consistent with the normal quality
June 22, 2024
Updated review

Repeat buyer. Easy and always come accurate to measurements and good Quality but this time not so much. Very disappointed. Difficult to install, cheap plastic quality.

Date of experience: June 11, 2024

Nice options and easy to build
August 3, 2023
Previous review

Nice options and easy to build. Hoping they look as great as I hope they will!

Date of experience: August 2, 2023
California
1 review
0 helpful votes
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All went smoothly and very happy with the final product. Would definitely order again.

Date of experience: June 7, 2024
Florida
1 review
0 helpful votes
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Great product, poor delivery and communication.
June 15, 2024
Updated review

The website was easy to use and the product delivered was just as ordered. My concern is it took over 2 months to get delivery, and no communication on why.

Date of experience: June 5, 2024

Easy to navigate the website, choose options, and place...
May 1, 2024
Previous review

Easy to navigate the website, choose options, and place order.

Date of experience: April 21, 2024
California
1 review
0 helpful votes
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Blinds
June 15, 2024

I am a returning customer and as always I am very happy with my order, from start to finish.

Date of experience: June 5, 2024
California
1 review
0 helpful votes
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I haven't been able to get them installed yet. I expect them to be great
Quick and easy to navigate with much information provided

Date of experience: June 5, 2024