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JustBlinds

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.


justblinds.com
Houston, TX, United States
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JustBlinds Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and aesthetic appeal of the blinds, as well as the ease of the ordering process. Many appreciate the variety of options and timely delivery. However, concerns arise regarding inconsistent product quality, such as issues with installation and fit, as well as customer service challenges, including delayed responses and difficulties in resolving complaints. Overall, while customers are often satisfied with their purchases, there are notable areas for improvement in customer support and product consistency that the company should address to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
116
quality
509
This company does not typically respond to reviews

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11,818 reviews

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Illinois
1 review
0 helpful votes
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Best customer service!
August 6, 2024

Kristena is an amazingly helpful, knowledgeable & above all one of the best customer service reps I've ever dealt with. Kudos to her & your company for hiring her. She said to follow-up for anything at all. That leaves me with a good feeling, the way it shud be.

Date of experience: July 27, 2024
Puerto Rico
1 review
0 helpful votes
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Great blinds and service
August 6, 2024

Easy to use website. It explained in clear and easy to understand measuring instructions.

Date of experience: July 27, 2024
Colorado
1 review
0 helpful votes
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Always easy and good quality
August 5, 2024

Great selection and easy website! I always shop with JustBlinds they have a really great selection of high quality blinds and shades. You can find whatever you need.

Date of experience: July 26, 2024
Florida
1 review
0 helpful votes
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Easy to order. Helpful tips. Wide variety. Website easy to use. I like the free samples too. Gives peace of mind about my decision.

Date of experience: July 26, 2024
North Carolina
1 review
0 helpful votes
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Quality product
August 4, 2024

Easy to use site, quality products, quick delivery highly recommend

Date of experience: July 25, 2024
New York
1 review
0 helpful votes
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Great job
July 31, 2024

Blinds were sized specifically to measurements. Easily installed and look perfect.

Date of experience: July 21, 2024
Montana
1 review
0 helpful votes
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Penny's response
July 28, 2024

Very easy process. I liked how easy it was to build my new blinds. Thank you.

Date of experience: July 18, 2024
Massachusetts
1 review
0 helpful votes
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It was easy to get free samples so I could compare the colors to my window trim. Once I chose what worked best, the ordering process was simple and straightforward.

Date of experience: July 16, 2024
New York
1 review
0 helpful votes
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Very Easy From Beginning to End
July 21, 2024

Ordering was easy--indeed, the whole process was easy! We measured and picked what we wanted, the order was delivered two to three weeks later and the blinds looked just like pictured. Two thumbs way up!

Date of experience: July 11, 2024
Florida
1 review
0 helpful votes
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Blinds
July 21, 2024

It was extremely easy and quick and blinds are
Beautiful and good quality and very easy to install

Date of experience: July 11, 2024
Arizona
2 reviews
0 helpful votes
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Quality product
July 19, 2024
Updated review

I had order shades previously and had a good experience. This time, one of the shades was short. I thought Imeasured per the online instruction, but came up short. It is workable and the shade is of good quality. Will measure extra long next time.

Date of experience: July 9, 2024

Ordering seems easy
June 4, 2024
Previous review

Ordering seems easy

Date of experience: May 25, 2024
Washington
1 review
0 helpful votes
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Excellent service
July 19, 2024

Very good. Ordered several blinds from you in past. Very satisfied.

Date of experience: July 9, 2024
Utah
1 review
0 helpful votes
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Great Company
July 18, 2024

Excellent website, very user friendly...great blinds...

Date of experience: July 8, 2024
Kansas
2 reviews
0 helpful votes
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I love them
July 16, 2024

I have these blinds in several windows in my home. Love them! Good quality good price!

Date of experience: July 6, 2024
Texas
1 review
0 helpful votes
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Perfect fit
July 15, 2024

Phone support very helpful, easy to install, and fit perfectly.

Date of experience: July 5, 2024
Texas
1 review
0 helpful votes
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I got very similar blinds to the ones Lowe's quoted me- except it was only a tenth of the price for all my windows. Make sure you measure properly and then you'll get amazing blinds

Date of experience: July 4, 2024
Mississippi
2 reviews
0 helpful votes
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Design lady that I spoke with (Sandra?) was very helpful (knowledgeable & thorough with communicating details, as well as listening to my questions & concerns)! Thank you for the quality of service you provided me.

Date of experience: July 4, 2024
Montana
1 review
0 helpful votes
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Height and width switched
July 14, 2024

Site is easy to use. I am a return customer who likes the site and service; however, on this particular order the height and width of the blind order were switched. I believe that I checked and double-checked before submitting my order. The one thing I didn't check thoroughly was the details on the order confirmation emails. In that document it shows the height and width transposed but I didn't catch that.

Date of experience: July 4, 2024
Colorado
1 review
0 helpful votes
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Great service and prefect fit
July 14, 2024

One of the blinds I ordered did not function properly after a quick phone call the blind was replaced.

Date of experience: July 4, 2024
California
1 review
0 helpful votes
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Very easy and quick to order online. Blinds initially was made with defects. I contacted customer services and a second set was made and mailed to me quickly.

Date of experience: July 3, 2024