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JustBlinds Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and aesthetic appeal of the blinds, as well as the ease of the ordering process. Many appreciate the variety of options and timely delivery. However, concerns arise regarding inconsistent product quality, such as issues with installation and fit, as well as customer service challenges, including delayed responses and difficulties in resolving complaints. Overall, while customers are often satisfied with their purchases, there are notable areas for improvement in customer support and product consistency that the company should address to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Your web site was confusing so I looked at all the blinds and went back to order page and either I entered the wrong window size or in my looking around your site went to a standard size. I needed 22 x 36" inside mount. I received 24 x 36" inside mount (which is what my order sheet said). Nice blinds...but they don't fit. I'll give them to someone who needs this size. I did reorder the correct size from you and they are now being made.
Ordered wrong size last time, went away from site and came back and width changed from 22 to 24 inches, I noticed it too late.
Just blinds sent me all the parts needed to install the blinds. The size, the putting together of the track and valance, the exact measurement of the blinds were spot on. Great job! Great company! And great workers!
Great price, helpful info, easy to use website and quick delivery
I always come back to Just blinds, even after shopping around, pretty soon my entire home will have window dresings from JB
Always do comparison shopping and end up coming back to Just blinds.
I only wish there were more previews and the patter colour selection would update more often
Ordering was easy. Installation was easy. Happy customer.
I (thought) I ordered the (inside) installation of my blinds but I received the outside installation. Because of that I have a wide gap on each side of the blinds. But it could have been an error on my part during the measuring process. Other then that I'm very satisfied with the color & the way they look on my windows except for that one thing.
Website easy to use! Quick delivery time. Customer service very helpful.
I called to check on a previous order to match the wood and style and had my answer in less than 3 minutes! Fabulous customer service.
We took advantage of the free samples and thankful as it helped confirm our selection. The detailed measuring instructions were very clear and helpful- the fit is perfect and the blinds are well made and were very easy to install.
Awesome, easy online order. Installation went smoothly and blinds fit perfectly.
Super easy to do, simple and a great price! I love that fact that you could customize the opening direction. The color was perfect!
Very easy to understand the website. This is a reorder of 2 shades that we needed to replace because of wind damage.
The Blinds are great, the instructions were easy to understand, but your hardware sucks! I threw out ALL of the screws provided and bought new. Even using a hand screwdriver the Phillips heads stripped out and were useless.
Easy to shop for, pick, assemble, and enjoy! Easy to follow the guidelines the website lays out for you.
I've been ordering blinds for years and they are still up and still look amazing. One final window to do!
They fit perfectly. Received them sooner than expected. Would definitely do business with this company again.
From the business
With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Patricia. Thank you for choosing us for your window covering needs. I am sorry to hear the blinds are not fitting as expected. Please note that the blinds have only 1 bracket that is used for both inside and outside mounting so they should be able to install both ways. When ordered as an outside mount, no deduction is taken on the width whereas there is a factory deduction of 1/4" - 1/2" when ordered as inside mount. If you believe they arrived in the wrong size, please give us a call at 1-800-959-9939, option 3. We are happy to help. - Ava N