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JustBlinds

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.


justblinds.com
Houston, TX, United States
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JustBlinds Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and aesthetic appeal of the blinds, as well as the ease of the ordering process. Many appreciate the variety of options and timely delivery. However, concerns arise regarding inconsistent product quality, such as issues with installation and fit, as well as customer service challenges, including delayed responses and difficulties in resolving complaints. Overall, while customers are often satisfied with their purchases, there are notable areas for improvement in customer support and product consistency that the company should address to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
116
quality
509
This company does not typically respond to reviews

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11,818 reviews

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Hawaii
1 review
0 helpful votes
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Great Shade
June 14, 2024
Updated review

This was a very simple and easy process. It was a replacement order that occured due to shipping damage on the original order. The shade is well built. The size was perfect and looks great.

Date of experience: June 3, 2024

This was a very simple and easy process
April 18, 2024
Previous review

This was a very simple and easy process.

Date of experience: April 8, 2024
California
1 review
0 helpful votes
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Took to long, wrong brackets
June 12, 2024

I found out just after my purchase that a shipper will call for oversized delivery? This shouldve been done before? No shipper called me, they just showed up? The end brackets werent in the box. Called customer service, they sent the wrong one again? Summer will be over soon?

Date of experience: June 2, 2024
Arizona
1 review
0 helpful votes
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Great Blinds!
June 11, 2024

I'm a repeat buyer. These shades have been the best! Easy to install, easy to use, fast shipping, looks great!

Date of experience: June 1, 2024
Pennsylvania
1 review
0 helpful votes
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Fit perfectly.
June 8, 2024
Updated review

My experience with JustBlinds has been using them for years. I will say the service is always very good and the products are well made. But I HATE the chain, instead of the cords). It makes it look like you are in a restaurant instead of a home. The government should keep out of everything and their rules and let people have a choice.

Date of experience: May 29, 2024

It Was fine
May 17, 2023
Previous review

It Was fine.

Date of experience: May 17, 2023
Pennsylvania
1 review
0 helpful votes
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Repeat customer. Website is easy to navigate. Great product

Date of experience: May 24, 2024

Very easy to navigate
May 16, 2022
Previous review

Very easy to navigate

Date of experience: May 16, 2022
Michigan
1 review
0 helpful votes
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Great product
June 1, 2024

User friendly- installation was simple - 6 blinds ordered and I did it by myself. The blinds move up and down easily - it's a great value for a quality product. I recommended these to a family member

Date of experience: May 22, 2024
New York
1 review
0 helpful votes
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.
May 29, 2024
Updated review

I've used you before and have been pleased with the fit and the looks.
When doing an inside mount and screwing the holders to the window ceiling, I've found this very difficult. The two holes are not aligned and the screw driver is always at an angle and slipping.

Date of experience: May 19, 2024

I've used you before and have been pleased
April 14, 2024
Previous review

I've used you before and have been pleased

Date of experience: April 4, 2024
Washington
1 review
0 helpful votes
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Read the instructions.
May 29, 2024

If you don't know what you're doing and don't have someone to help you measure, the process is rather difficult.

Date of experience: May 18, 2024
Iowa
1 review
0 helpful votes
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Terrific experience!
May 26, 2024

The design specialists via phone and chat helped immensely! I was able to send pictures via email and talk with a specialist. As I ordered, I chatted with another. Both made it a great experience!

Date of experience: May 15, 2024
New Jersey
1 review
0 helpful votes
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Customer service
May 23, 2024
Updated review

I needed to close the gap, I sent pictures & was told they'd get right back to me. After 2 days I never heard from them again. Never responded to my emails for status, just blew me off.

JustBlinds attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2024
SocialCare .. — JustBlinds Rep
over a year old

Hello Louis. I am so sorry to hear that we have dropped the ball in communication. I would love to look into this further. Please email your order number and any photos to [email protected]. We are happy to help. -- Ava N


Easy to use site
April 5, 2024
Previous review

Easy to use site

Date of experience: March 26, 2024
Michigan
2 reviews
0 helpful votes
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Easy instructions and it was a smooth process for ordering blinds from start to finish!

Date of experience: May 8, 2024
Washington
1 review
0 helpful votes
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Great Blinds
May 18, 2024

Almost felt like I was talking to a salesman, awesome choices!

Date of experience: May 7, 2024
California
2 reviews
0 helpful votes
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If it was a bot, well done! But, the bot or person showed me colors and I was able to match it perfectly just online. My daughter bought her entire house of blinds from you - and recommended to me!

Date of experience: May 6, 2024
North Carolina
1 review
0 helpful votes
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Awesome! Repeat customer. I will continue to be a repeat customer. Exceeded expectations.

Date of experience: May 2, 2024
Wisconsin
1 review
0 helpful votes
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Nice, but...
May 7, 2024
Updated review

The blinds came and are beautiful. The hardware is absolute crap! The screws stripped while trying to install. Got those removed & used a better quality scew. The wing nuts are difficult to use & you may consider enclosing 1 or 2 extra. The installation process really requires 2 people. I installed on my own, however almost lost my mind!

Date of experience: April 26, 2024

Easy to use
March 22, 2024
Previous review

Easy to use

Date of experience: March 12, 2024
Rhode Island
1 review
0 helpful votes
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Very pleased
May 7, 2024
Updated review

Hoping for continued good customer service.process good and blinds are too.

Date of experience: April 23, 2024

Hoping for continued good customer service
March 9, 2024
Previous review

Hoping for continued good customer service.

Date of experience: March 9, 2024
New Mexico
2 reviews
0 helpful votes
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After some research for places to order blinds, I found this merchant appears to offer the best price for the custom fit blind required for my window. I look forward to receiving the blind, and after it looks upon installation.

Date of experience: April 23, 2024
Georgia
1 review
0 helpful votes
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Wonderful products!
May 1, 2024

Have used Just Blinds for years! Excellent products and service.

Date of experience: April 21, 2024
Spain
1 review
0 helpful votes
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Best price online
April 30, 2024
Updated review

Good price, fit well, deliver on time. The only thing is that blind is too short there is much space on the botton of the window opening so too much light is coming in.

Date of experience: April 20, 2024

Good price
March 6, 2024
Previous review

Good price

Date of experience: March 5, 2024
California
1 review
0 helpful votes
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Easy to change order
April 24, 2024

So easy! Measure and place order! The blinds arrived in a timely manner and I had 24 hours to make any change needed.

Date of experience: April 14, 2024