JustAnswerReviews 21,219

First technician not able to help. Trasferred to William who quickly responded with a check list and diagram for me to use. A work in progress!

This doesnt replace going to your vet, but just for peace of mind the ease of access by way of online chat was definitely a help. The MVD I talked to was very knowledgeable and helpful with recommendations on seeking further care. The chat was very quick with almost no wait at all. Everything went smooth, no issues to boot! Being able to receive advice from a professional from the comfort of your home is pretty convenient with how life can be sometimes. But again, it doesnt replace the office. If your pet needs testing or an examination, this is not the place to go. If youre unsure and need guidance i'd say go for it, but don't neglect responsibilty for your beloved animal.

Ask everything you can think of. Need to increase first experience to a 5 as well. I wish attorneys were availble to hire from here

At first the process was a little scary…on a Sunday morning to begin with, but I took the chance and dove in with my debit card
After I spoke with a live tech who sounded knowledgeable about my issues, I felt at ease
I look forward to implementing his advice

I have a diabetic cat and two other cats and need advice from time to time. The vets always want you to bring the cat into their office and I am elderly and have a hard time transporting my two older cats because they are heavy and I have shoulder problems. Therefore, I try to find out if there is something I can do for my cats at home or should I take them out to the vet. Just Answer has helped me make that decision every time.

Small dog got some garlic spaghetti sauce and a small garlic toast…
Dr. Ivana gave me a quick answer and put my mind at rest. Thank you!

It was wonderful talking with him. He was very kind and patient with me. He answered all my questions fantastically. He even told me that with my specific kind of case there is no charge.

Dr Lee called me and did a thorough questioning of all the symptoms and medications. She was patient and thorough in her communication and recommended that I should go to an ER just to make sure that I'm getting the proper care on a timely basis.

When setting up my screen extender 1 monitor worked the other did not. Turns out my laptop C port did not support video supply for the non working monitor. The working monitor used a sport and hdmi connection. The non working monitor need an administrative connection also. My laptop did not have the additional hdmi port. I did have an extra USB 3.0 port. I was advised to get a USB 3.0vto HDMI adapter to power the non working monitor. I purchased it and download the driver for the adapter, hooked it up and the non working monitor came to life! Thank you Just Answer. I almost returned the monitor extender! I'm glad I asked for assistance from the RIGHT people!

I called about my chihuahua! She was panting and coughing and not breathing real good. I was encouraged to take her as soon as possible to our emergency vet. We didn't make it but I do appreciate the advice I received here. I would use this service again! Very helpful!

My pal ate quite a few truffles and chocolate candies from my daughter's stash. I contacted Just Answer and sole to a real vet who explained how to get my dog to expel the chocolate as well as what to look for that should alert us to go to the vet. She's doing great.

I was at a total loss on what to do, my tech was so helpful, and fast figuring out what had happened, and how to fix it. He was very patient, and pleasant to chat with while he was working quickly to fix my problem.

Thoroughly explain what to do and recommend. I take my dog to a veterinarian. A s a p and told me what to do and not what to do with him in the meantime

The vet gave me great information on both my cats needs without the costly visit of visiting in person. I now know what may be happening and some tests to do before I take the expensive jump of wrangling our kitty into a box to get him to the vet. Would recommend!

I was experiencing a not so nice situation and Googled for an answer and was directed to JustAnswer. And that's what they did. Gave me the answer that I needed.

Chet was SOOO helpful. He confirmed the diagnosis, gave me the number of the part I needed to replace the oven igniter, how much it was and where I could order it from, AND sent me a link for a video on how to do it. He spoke clearly and slowly enough for me to take it all in. I decided not to do it myself and called a local Appliance tech. He quoted a price for the part that was $52 instead of $180 and thought it was better quality. But Chet sure was helpful in diagnoses, what and how to replace the igniter.

My 14 lb Dachshund swallowed 1/2 ball of this cheese & covering. When I couldn't get ahold of my vet, I checked on line for JustAnswer & was called back within 5 minutes. The Vet's advise was just what my little reprobate needed. Advice was used & worked out. Thanks JustAnswer!

After making contact with the technician the problem was diagnosed and fixed even though a complex remedy was required. His patience and knowledge was very refreshing along with his professionalism and clear understandable dialogue.

I wasn't too sure about this - I thought it might be just bots talking. But unless it was a very clever bot, my actual answer seemed to be from a real person.