JustAnswerReviews 21,215

I have used Adobe Pr for many years. Just recently it started defaulting to Epson WF_7840 Fax in stead of the regular Epson WF-7840. Uninstalling and reinstalling the printer didn't fix it. Rebooting both printer and laptop brought no joy. I was walked through deleting the printer form the device manager which deleted the drivers. I was then given the proper web address to download the WF-7840 driver for the printer only. Fax is no longer available which is what I wanted. Great experiance with the technician via chat.

Tech was very helpful and answered my concerns and provided a step by step process to allow my access to my door bell camera app. He also provided it in a timely manner. Outstanding job done. 😃

One of my burners would not ignite. Austin was extremely patient while my old brain figured out how to send him a photo of the burner. He carefully explained the issue and sent me pictures to show me exactly what to do. Burner all fixed! Thank you Austin 2653! The $5 spent was truly worth it!

I accidentally doubled my psychiatric meds by mixing them up with my morning meds. I was concerned re: how much I should take at bedtime. Dr. Dago asked me re: the normal dosages of each med and what symptoms I was experiencing. After talking with him, I felt confident that I didn't need to go to the ER and that I should skip my evening doses of the meds in question. It was really nice to get the expertise of a pharmacist. And, I'm doing great today :)

I was most upset that I was charged a full month fee in US dollars for 1 question

The customer service agent assured me she would refund the monthly fee. Intotal
I am very grateful to her.

Thankyou

Very helpful in describing and confirming how to complete the paperwork. Clarified information thoroughly after I had differing info from other sources.

Just exactly what we needed. We were in a confounded, difficult challenging position and had no idea which way to turn and directions were simple clear and direct. We're very grateful.

Great help and prompt service sharing the confusion. The end result was I need a new phone as the deficiency could not be resolved

I had questions about whether or not I needed an attorney, and what my best course of action would be for a breach of contract. He answered everything I asked and gave great advice. I feel validated in the research that I had previously done and can proceed with increase clarity now.

I had difficulty with the Il Makiage return app trying to initiate a return. It would not accept my order number. I tried calling several times without success. Finally, this morning I was in a chat and she was able to have somebody call me to resolve this problem I'm currently waiting for an email with a return label.

Excellent process. Great technician.
Clear voice is import to me as I am hard of hearing and I'm super old.

Excellent technician

I don't like having to pay $65 for the owners manual, that means I didn't a bargain at all. But I am very happy with the JustAnswer website. It was fast and easy to receive what I needed.

Oh the feeling of a job you thought was going to be a cluster turning into a two minute fix is indescribable. Patrick gave me clarification on exactly what I needed to know.

I was able to resolve the issue. Turo created a new account like I was new customer instead of going back to old account. It was the duplicate driver's licenses that put a hold on my account.

The technician is very knowledgeable of the engine and answered all of my questions with experience, knowledge, precision. It was absolutely great to be able to have a conversation with a professional who knows the engine.

Just answer did just fine. The problem was that no one there could help me. So I had a friend come over and she fixed all my problems in no time.

Work at housing complex, we have56 units at this one & theres 5 different brand names & they are all from 8 too 40 years old, this one is LG at first it wouldnt shut down when it got too temp. I cleaned it completely & replaced red *&black thermisters, now it wont start up! I ordered control board! Let yo know what happens when i replace

Using JustAnswer was a great experience and was highly successful. Ratan C. Walked me through the steps I needed with skill and patience. His assistance was greatly appreciated.

Your expert Gabriel gave a detailed and thorough appraisal of my items, i'm very happy with his efforts, all of my questions were answered to my satisfaction, excellent service