JustAnswerReviews 21,219

Great experience. Very helpful and fast. Would definitely use again when need vet advice for a mild/moderate issue not requiring an in office visit.

After explaining the problem about not being able to remove the spare tire from its original mount, the mechanic referred me to another expert who adviced me on what to do.

The tech did very well. It solid take a while to do this but he did fine. I wish I could call a number and talk directly to a person to get this done.

I am satisfied that Dr E was available to help me and Bingo, after he ate half of the Viralysis powder meant for the cat. So far everything is fine. I am following the doctor's instructions and hoping Bingo will feel better later.

My toddler spit out his probiotic supplement and my dog ate it. We're mid snow storm so I needed to know how worried I needed to be and if I had to rush him to the ER vet mid storm. Provided details and got a clear answer that I could follow! I know what to look for and when to bring Murphy in if he presents with symptoms! Couldn't be happier with the service.

I'm not good at technology with phone. Carol was VERY PATIENT with me and we got it completed! Very helpful! Would use service again if needed!

I needed help switching my Nest cameras from my wife's google account to my google account and also switch the nest subscription. Gagandeep had all the answers to my questions even when I ran into technical problems he had the answers to those also. He was patient with me as we spent a couple hours to solve my problems. The two hours was due to my lack of knowledge not Gagandeep's.

Answered my call and explained what the problem could be, and gave me a time line when to check back if I do not hear anything

I got great info from an art appraiser. The only thing I would say is that it'd be nice if there was some sort of information from that appraiser just verifying that they are a certified appraiser. Her name was Jennifer and she was very helpful and said she had 30 years experience. But as everything with the Internet, you just never know and it would be nice to Have some sort of certificate number or something to verify the appraiser authenticity. But I gave a five star rating because it was quick and inexpensive and helpful.

I needed to find out how to unlock my washer since after 5 tries it was unable to balance load. This was the first time using my new washer. My washer took two hours for a single load which is very upsetting.
Jared was wonderful in assisting me.

BART was very helpful and listened to me and we came to the same conclusion on what issue my vehicle was having. Would enjoy becoming friends with him. He was a nice and knowledgeable gentleman.

My Smart Samsung TV is old and it is difficult to navigate using outmoded technology. Trying to connect the DirecTv Gemini device to my TV and Yamaha receiver are extremely difficult. I have an appointment for local tech company to send a technician on Friday to resolve all of the issues. The TV, receiver and Firestick were working fine until we tried to switch to the Gemini device. When I was able to speak on the phone to a Just Answer tech, he agreed that I should have someone knowledgeable set this up.

After buying a new tv, I was unable to login to YouTube tv. Josh was able to fix the problem in 5 minutes and did all of the legwork for me!

The interaction was rocky initially as it was a while before a Vet responded. The chat agent advised when one was available, they would contact me. An hour or so later, I did get contacted... mind you it was 3:20am. I honestly thought my dog was dying. The Vet was very professional and advised the medication my Penelope should take and where I could get it. A LIFE SAVER!

I was stranded in the middle of nowhere 800 miles from home. He was able to reassure me that it was okay to continue my drive

Found online, was impressed with obvious statement of $5 being refundable. People were friendly and professional as I desperately tried to explain the situation, which was eventually resolved. I was rather stunned at $65 billing, but still cheaper than having the Geek Squad make a house call, which I had contemplated.

Fixed the low beam issue but the DRL issue persists. It is never simple on late model vehicles. Take me back to 1956. So long as I have low beams and high beams operating, I am good to go. DRL lights may be a government mandated add-on, which congressional members should be required to fix — in the field — at NO cost — when ever and where ever they may have stopped operating.

I appreciate everything thank you so much anybody that I know that is in the situation such as mine I would gladly give them just answer so they can get the same help and kindness that I got