JustAnswerReviews 21,192

Jullie dienst luistert en zoekt een oplossing binnen de mogelijkheden die we als mens hebben.
Jullie geven raad, ok ja, soms duurt het wat voordat jullie reageren, maar iets op zoeken heeft nu eenmaal zijn tijd nodig. En het is nog steeds zo, met twee mensen ben je sterker en heb je meteen een breder denk veld en grotere slaag kans op succes. Nu in dat geval hier bots ik tegen een muur van onwil vanuit tik tok, zo voel ik het toch, eerder een reactie van " los je probleem zelf op " en juist dat gevoel heb ik bij jullie heel zeker niet. Ik heb nu al de ervaring mogen hebben om drie verschillende mensen te horen - lezen en eerlijk, allen heel gedienstig en rustig. Dus ja dank, mijn probleem is nog niet opgelost, maar de aanhouder wint.

Had same problem last year which brought about warnings and error messages and didn't slow me to file my return on line.
So I'm planning for 2025 and came to "Just Answer" and got the solution to the issue.

The technician was very helpful with my job. He walked me through the app and got my phone and tablet hooked up to the printer.

Austin was extremely helpful and knowledgeable. Able to bring up error code and what part I would need to fix issue and where to get it. Thank you Austin!

The lady I was first connected was very nice and polite. The technician was very knowledgeable. He walked me through the steps I needed to do. He was very patient.

Had a problem with a brand new motor that was bad from the factory. I was correct in all my assumptions but due to the fact that I'm NOT an expert I was second guessing myself. I needed that expert opinion to be able to return the motor with confidence that "It wasn't me".

I had a laptop just quit with a black screen. I used the chat feature and after some time both I and the tech decided that the laptop was not going to turn on. I'm satisfied that it was not a problem that could be fixed.

I have a newer foster pup who possibly got into some eucalyptus so I was concerned about that since she had thrown up this evening. The vet went over time frames, symptoms to watch for. She basically put my mind at ease that she should be fine. Still need to keep an eye on her, but now I will not be up all night worrying about it since she has passed the general danger zone timeframe.

You made my day! By giving me a great experience with your help I like the idea just answer was their to walk me thru my ordeal

The technician that was assigned to my problem was very knowledgeable and took me step by step in diagnosing the initial issue and fixing it. He asked for all the components I had (model numbers) and helped me re-wire the whole system till it started working again.

Experience was good. Operator that connected me said that my $55 would be refunded. How does that happen? How do I get it refunded?

The unseen and unheard person typed me a couple of questions and I typed answers. I was told I would be speaking by phone, but that did not happen. I could provide the same answers if given a typewriter and someone to enter questions.

I have used Adobe Pr for many years. Just recently it started defaulting to Epson WF_7840 Fax in stead of the regular Epson WF-7840. Uninstalling and reinstalling the printer didn't fix it. Rebooting both printer and laptop brought no joy. I was walked through deleting the printer form the device manager which deleted the drivers. I was then given the proper web address to download the WF-7840 driver for the printer only. Fax is no longer available which is what I wanted. Great experiance with the technician via chat.

Tech was very helpful and answered my concerns and provided a step by step process to allow my access to my door bell camera app. He also provided it in a timely manner. Outstanding job done. 😃

One of my burners would not ignite. Austin was extremely patient while my old brain figured out how to send him a photo of the burner. He carefully explained the issue and sent me pictures to show me exactly what to do. Burner all fixed! Thank you Austin 2653! The $5 spent was truly worth it!

I accidentally doubled my psychiatric meds by mixing them up with my morning meds. I was concerned re: how much I should take at bedtime. Dr. Dago asked me re: the normal dosages of each med and what symptoms I was experiencing. After talking with him, I felt confident that I didn't need to go to the ER and that I should skip my evening doses of the meds in question. It was really nice to get the expertise of a pharmacist. And, I'm doing great today :)

I was most upset that I was charged a full month fee in US dollars for 1 question

The customer service agent assured me she would refund the monthly fee. Intotal
I am very grateful to her.

Thankyou

Very helpful in describing and confirming how to complete the paperwork. Clarified information thoroughly after I had differing info from other sources.

Just exactly what we needed. We were in a confounded, difficult challenging position and had no idea which way to turn and directions were simple clear and direct. We're very grateful.

Great help and prompt service sharing the confusion. The end result was I need a new phone as the deficiency could not be resolved