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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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This route was so much better than calling a Poison Control center. I greatly appreciated the response time considering it could have been a matter of Life and Death. It's nice to know I have such.a well educated doctor helping me. It meant the world to me!
Thankyou. I wasn't sure what to do so I was given an answer that pleased me immensely because I'm not good with this kind of info. Is that just a one-off charge as well coz I won't need this service again
I was desperate as my LinkedIn account was hacked and I was about to loose all my business connections. I turned to JustAnswer and they appointed me Lakshman to resolve the issue. In minutes the issue was resolved, giving me relief and peace of mind. May the God of gods bless you richly Lakshman with more wisdom, professionalism, kindness and patience to keep on helping those in need of a quick anti-hacking result
Good info Blake gave highly experienced info on my Honda accord 1.5 I followed his advice and led to me find more issues on my vehicle that I was not aware of
Doctor set mind at ease! And Gave me next steps. Told me how to care for the problem. I will be doing tomorrow and hopefully got to do all from bed instead of worrying all night about it.
Michael was very helpful, caring, knowledgeable! He researched the issues I am having with my used golf cart. I will follow through with his recommendations.
I was an appointed Union business agent for six consecutive years (2018-2024). I previously served as business agent (2009-2012). During my tenure, I provided representation to bargaining unit members within the Philadelphia Department of Prisons, Philadelphia Sheriff-Real Estate Office, Philadelphia Juvenile Justice Services Center, Philadelphia Department of Human Services, Philadelphia Office of Homeless Services and Supportive Housing. I was not reelected on March 20,2024. My request for remittance of last earned pay and unused accrued vacation and sick leave were denied to me by my Union president, treasurer and accountant. JustAnswer provided me the legal guidance and assistance similar to the representational services I provided my Union members.
It was an unusual problem. We finally got it figured in an affordable saw it on the Internet and the price was right
Ble manner.
Great - I received my answer within minutes. Excellent and accurate information.
I received timely information and it was very helpful.
The lady I spoke with was extremely helpful. She gave me a clear path as to what I should do next.
I called regarding a bankruptcy question and he was able to answer efficiently and give me caselaw to support it.
I had an issue with a refrigerator and a freezer both of which Matthew was able to help me with including service manuals and trouble shooting guides. I highly recommend him for you appliance repair needs.
Jory understood my query and responded quickly and authoritatively. He speaks with the voice of experience.
Used Just Answer for the first time and it was a good experience. The lawyer got on the chat quickly and answered my questions to my satisfaction, which steps to take as well. So far so good with this service!
I called attorney Ricks because I was seeking a very specific type of legal information. She understood the real and understandable challenges I would have finding it, and offered fresh ideas on how I could get the info. She saved me a lot of time, and was very helpful.
The response was incredibly accurate and helpful highly recommended!
I needed verification that compression check of 165 to 173 all cylinders is good for 2004 Volvo Penta 5.0 V8 we may purchase. I'm a first-time user and it took only a few minutes to get confirmation. Thanks!
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]


Hello Usama,
I apologize for the experience you've had, and we sincerely hope you've been in touch with our team to resolve the matter. If you haven't received assistance yet, please don't hesitate to reach out to us.
Best,
Julie, JustAnswer Customer Care
[email protected] or
800-808-0645 ext.35