JustAnswerReviews 21,225

I've been having some issues that I was fairly certain were Not Normal. The physician that contacted confirmed this and directed me as to where and what I should do.

The expert, Matthew, was awesome. Fixed our problem immediately. I'm not so sure about the charges, which are supposed to be reimbursed. I do not like charges ($65) when I am not really given the chance to approve. I don't

It took less than 10 minutes to talk with a vet. He was half way across the country! We spoke for about 5 min and it was very clear my next best step for my furboy. It felt like hand holding with someone trustworthy on the other end of the phone.
No sales pitches, no distractions, just explaining pet site the Dr was pretty sure what was going on. Did you know there is now a Urgent Vet place? I was sent there. They were able to diagnose and sent me to emergency hospital. He had surgery within hours.
Amazing. Shocking too right?

JA (Casey)provided reasonable answers, good description of what was most likely wrong and how to diagnose it. He also told me how to access the faulty component. And a work-around if I could not immediately get to the repair or had to wait on a part. So he essentially got me back on the road immediately so I could do the repair when I have time. I am fortunate I can do that, not all issues can have a work-around. He also identified peripheral issues this fix may repair. I wish all my experiences with Just Answer worked out this well.

It's always an issue of despair to get in touch with client service in the flight companies. No humans to be found anywhere and the robots are always too narrow. But when I finally managed to get to the right place, the person at the other end was helpful. Though the process is still not finished and my complaint has not been answered

Sent message microwave would not heat up. Technician Mohammad got back to me instantly. He was very polite, knowledgeable, first we tried to troubleshoot the problem no luck. I told him that the microwave was old, he looked into this and responded that it was probably late 1900s early 2000 and was better off to replace it.

Dr. Ryan was encouraging. I still need a vet because no one knows where this liver problem will go right now. So Puddin needs regular checkups. But he was very comforting. Puddin will stay on her new diet & supplement. And regular vet checks.
Thank you!

I almost always get exactly what I need to solve various problems with projects of all kinds. Y'all have literally saved the day several times! BRAVO!

Tech sent me to Google translate (Gt)with camera; was able to point at display, where it recognized simplified Chinese. Then was able to find menu option to select English.

Our French Bulldog ate a whole chocolate chip cookie and with the vets experience he knew exactly what to do and put us to ease and how to watch our dog.

I was frustrated about resetting my Pin and was assisted by your Tech ChrisJ tech. He explained and walked me through to get my pin back. I will know if I forget anything again

Endurance refused to repair vehicle for 50 miles. Offers full return of premium s paid in return for not giving negative reviews on their co. Advice given by atty makes sense. Quick and good response.

I actually got the answer I was looking for so far, it's now my on me to take the next step with admin issues, but I'm really certified with the help I received at first I was not sure if I was going to receive the help I was looking for, but I'm very much happy

Greg asked a few questions, zeroed in on the problem and offered specific solutions, which worked. Didn't try to sell me anything. I appreciate that.

I had a very good experience with Just Answer. They attempted to assist me with my coffee pot. They had a technician contact me by phone in a timely. Although the issue was beyond his control, he gave me the number to contact the warranty department. He also sent his resin writing.

My tech was very experienced and was patient with me, considering I am not too technically inclined. He was kind, understanding and didn't mind explaining what he was doing and how it worked. I am now in my Yahoo Mail and am very happy!

Dr Paul was extremely helpful about my cat's continued vomiting. I felt better getting her opinion at 11pm when I wasn't sure what to do.

I was having a hard time finding mobile vets for Sundays. Thankfully this is available because I was absolutely panicking! I feel so much better.

I emailed Just Answer and within minutes had a return Text from my Vet.
She answered all of my questions and put my heart at rest!

Did not get right person to start with. I had toyota problem. Would not let me select Toyota. Guy that helped the first time may not have been toyota person, certainly not real famiar with toyota Sienna transmission issues. Maybe trans issue in general. Second person was for person. Next time I need to refuse the wrong people. So i paid three times to get right person. Last guy a gem. Could not tip first guy becasue they closed it or whatever. I could go on and on. Typical web site, Easy for the people that wroteit but not the occasional user. Log in hard or impossible on some web pages you click on.