JustAnswerReviews 22,644

The assistance was great. I had received the answer to my question nut still need to contact landlord and tenant board for confirmation on the matter with community mailbox key.

He did a great job and in a timely fashion. He listened and was able to locate the problem at once. Keep up the good work. I was very upset having spent days trying to make a single copy of a recipe in a cook book. I am sorry I bought this model and a Brother. I was about to discard the printer and would have if your technician had not been thorough and attentive. Thanks.

Unfortunately, I did not need help from JustAnswer as our internet provider helped us out - your help that you offered was touching & greatly appreciated

Had an issue with my new microwave, that I've never experienced before, called GE who put me in touch with Just Answer and my problem was solved in minutes

The vet was exceptionally nice and cautious but when he found out you guys are my last hope he came thru with some ideas to help me and my baby. I would do anything for my dogs and unfortunately being broke sucks so I appreciate all the time and fact I can ask again and again and he is willing to answer and still wants to know how she is doing with updates

I am not tech savvy so I had several issues following the tech's instructions to fix the problem but he was patient and nice and continued to provide information and assistance until I was able to get the problem resolved.

My microwave was not heating. I also provided other symptoms. The chat assistant helped me through the diagnosis and connected me to a human expert quickly. He called me, discussed the problem, provided me with a part number and seller website for a new magnetron. Very pleasant.

I found that the explanations that were given answered and confirmed my suspicions. I currently have an RCMP report on file and see where that goes. Would like to thank you again for the knowledge I gained from the lawyer.

My Verizon account was closed but I kept getting monthly notification letters from Verizon with credits and charges. My account name and password had been disabled, so I just wanted to talk to someone at Verizon to clear this up. Your pop-up led me to believe I was just joining a help chat. At the end of giving me the number, you asked for a card to pay the $5 ( refundable) charge, that sounded reasonable, however, once I got off the call I found I had a $65/month membership to JustAnswer! I am 78 years old, not working, don't often need help but just got trapped into a scam? I hope not. How do I resign my membership?

I didn't know how to get started with my problem and legal. Eagle explained what I needed to do and how to do it which gives me a great Headstart before I call a lawyer.
This will be a big job, but now I have some ways to go and before I was completely lost
Thank you

Robert help me work though the process of understanding how to set my new phone system and was very good with his instructions. Very much appreciate Robert's knowledge and his easy to follow instructions

I had issues after I accidentally wondered into re calibration of the assigned buttons for functions and erased all the factory pre sets. The step by step helped tremendously in how to re assign the buttons for function. Thanks again

The process was easy and I was assisted and various options offered. It helped formulate my decision. I would recommend this service. Thank You.

They sold me a bedroom cupboard in Feb 2025. In September, I noticed that there was a "fungus-like" substance appearing on certain parts of the cupboard. When I visited the store, they were rude to me and told me that there was "no guarantee". They said the cupboard came from China, and they could not help me. They refused to give me their email address, and gave me an incorrect cell number. They refused to examine the sample of the substance, that I had collected.

I asked for an interpretation of a dream that disturbed me and a psychologist answered me with helpful insight that made sense to me and reduced my upset over my dream.