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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,864
quality
23,484
This company responds to reviews on average within 5 days

Instant Feedback

72,888 reviews

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New Mexico
1 review
0 helpful votes
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Huh?
August 29, 2025

It was the wrong part. Didn't want to wait on you so I went to a store and found the right one

Date of experience: August 19, 2025
Kansas
1 review
0 helpful votes
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Brakes
August 29, 2025
Updated review

Easy process and was not difficult to find. Like using this site

Date of experience: August 19, 2025

Awesome!
August 18, 2025
Previous review

Awesome!

Date of experience: August 8, 2025
Georgia
1 review
0 helpful votes
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Clutch cable Harley Davidson
August 29, 2025

Product was what I ordered came delivered fast than expected part works great love it will buy from store again

Date of experience: August 19, 2025
Wisconsin
1 review
0 helpful votes
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Quality item
August 29, 2025

Item as expected and reasonably priced. It was easy to find what was needed

Date of experience: August 19, 2025
North Carolina
2 reviews
0 helpful votes
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Just what the Dr. ordered
August 29, 2025
Updated review

Wonderful experience. Great Quality Product. It fits perfectly. Can't wait to try it out

Date of experience: August 19, 2025

Great purchase
February 10, 2025
Previous review

Quick and easy wonderful customer service. Great quality product

Date of experience: February 11, 2025
Kentucky
1 review
0 helpful votes
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Great company to do business with
August 29, 2025

Looking online for anyone with a matching set of tires for my Victory Cross Country... J&P was the ONLY site that had what I needed in stock!

Date of experience: August 19, 2025
Massachusetts
1 review
0 helpful votes
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Ordered the wrong model
August 29, 2025

My motorcycle was off the road for most of the summer so I did not get to try out my new helmet until just recently. That is when I realized that I had ordered the wrong model. There are no slits to allow for my glasses. I need to wear glasses while riding so I will need to exchange this helmet for one that allows glasses.

Date of experience: August 19, 2025
Florida
1 review
0 helpful votes
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Great
August 29, 2025

Except for the US postal service, it was great. Don't ship using usps

Date of experience: August 19, 2025
Virginia
1 review
0 helpful votes
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Great Service
August 29, 2025
Updated review

Had the product I wanted for my specific model bike at a fair price.

Date of experience: August 19, 2025

No issues with online process
August 18, 2025
Previous review

No issues with online process

Date of experience: August 8, 2025
California
1 review
0 helpful votes
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Good service as usual
August 29, 2025

Great delivery as expected no issue have great stuff and item that I always need it

Date of experience: August 19, 2025
Arkansas
1 review
0 helpful votes
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My New Tire arrived in 3 days.!
It doesn't get better than that...

Date of experience: August 19, 2025
New Jersey
1 review
0 helpful votes
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Better.
August 29, 2025

I ordered a kit which had small plastic parts, soft gaskets, and heavy metal parts all in one bag. They were originally shipped in a shipping bag and arrived damaged. J&P made good and shipped in a box the second time and arrived unharmed. I believe if the one heavy metal part was shipped in a separate little box it would save on future damage.

Date of experience: August 19, 2025
Florida
1 review
0 helpful votes
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Cowl lights
August 29, 2025
Updated review

Good part, easy transaction, cool stickers came with it. ;)

Date of experience: August 19, 2025

So far, so good
August 14, 2025
Previous review

So far, so good.

Date of experience: August 4, 2025
Idaho
2 reviews
0 helpful votes
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1978 Goldwing GL 1000 rebuild "Glory Days"
August 29, 2025
Updated review

I have been hunting/asking even bought a 2nd Gold Wing for USABLE parts on my 1st bike, from when I was about 19 or 20yrs.old. I acquired the motorcycle thru a customer of my families Body Shop. Although it came with a Windjammer II Fairing it had the "ugly/boring Samsonite luggage". I was able to get "Vetter" Saddle bags/trunk/chrome plated upper & lower light bars/ plastic stereo box that mounts behind the windshield & holds (2) 4" speakers, lastly I bought a HD front fender, instead of the Chrome OEM. THEN FINALLY came the prep to spray it a 1996 I. R. O. C. "Z" Blue color & clear coated. And now after it has sat in a Barn/Shop since 1991... im wanting to completely redo my "girl- getter" LOL. So my wife & i can relive the OLD DAYS and ride it again. Im hoping I can find all these parts.

Date of experience: August 25, 2025

Going from tire size to tire size was just a "slight...
August 24, 2025
Previous review

Going from tire size to tire size was just a "slight P. I T. A.!

Date of experience: August 13, 2025
GB
1 review
0 helpful votes
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Straightforward, easy to use,
August 29, 2025
Updated review

On the site you can easily find what you are looking for.
A simple, no Bull$#*! site…. Excellent for technophobes like me

Date of experience: August 19, 2025

Easy to use and place order
August 14, 2025
Previous review

Easy to use and place order

Date of experience: August 4, 2025
New York
1 review
0 helpful votes
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Annoyed by surveys
August 29, 2025

Increasingly annoyed by surveys
If wanted to respond would have done so on first request.
LEAVE ME ALONE

Date of experience: August 18, 2025
Louisiana
1 review
0 helpful votes
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Tires
August 29, 2025
Updated review

Fast & easy! I'm really pleased with my tires! Warms up fast.

Date of experience: August 18, 2025

Quick and easy!
August 14, 2025
Previous review

Quick and easy! Made my day simple. Thank you very much.

Date of experience: August 4, 2025
Washington
1 review
0 helpful votes
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Great experience.
August 29, 2025

Easy to use website, good pricing definitely will check here for future purchases

Date of experience: August 6, 2025
New York
1 review
0 helpful votes
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All way a good experience with J&P
August 29, 2025
Updated review

Great experience always ordering parts and fast shipping.

Date of experience: August 18, 2025

Easy to find what I'm looking for
October 9, 2024
Previous review

Easy to find what I'm looking for.

Date of experience: September 29, 2024
Idaho
1 review
0 helpful votes
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My experiance with jp cycles has always been good
August 28, 2025
Updated review

This time the shipping has been absolutly terrible. Last 2 orders still waiting on spark plug wires and everything just trickled in over a 3 week period. Not good

Date of experience: August 18, 2025

Good description of the products reviews are heipful...
August 13, 2025
Previous review

Good description of the products reviews are heipful check out is quick and easy

Date of experience: August 2, 2025