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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,850
quality
23,396
This company responds to reviews on average within 5 days

Instant Feedback

72,608 reviews

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New York
1 review
0 helpful votes
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Quick shipped, reasonable price
August 28, 2025

Ordered check valve for my 05 wide glide, it shipped fast, had it in a couple days, installed in about an hour and was back on the road.

Date of experience: August 17, 2025
Florida
1 review
0 helpful votes
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Fast shipping
August 28, 2025

They are exactly what my son was looking for and they came in, it only took 2 days. I'll be doing more business with again definitely…

Date of experience: August 17, 2025
Missouri
1 review
0 helpful votes
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Fender light
August 28, 2025

Great easy oder only took a few minutes. Tracked order online was delivered when they said.

Date of experience: August 17, 2025
Georgia
1 review
0 helpful votes
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Sportster make over
August 28, 2025
Updated review

A lot of availability Photos and some helpful fitment hints here and there... Fast delivery and i was kept up to date on ETA's for everything. Pricing is competitive!

Date of experience: August 17, 2025

Lots of options
August 13, 2025
Previous review

Lots of options. Good tech specs. Somewhat competitive pricing.

Date of experience: August 3, 2025
Minnesota
1 review
0 helpful votes
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Motorcycle Harley
August 28, 2025

I am satisfied with what I ordered. It came when it was supposed to.

Date of experience: August 17, 2025
Arizona
2 reviews
0 helpful votes
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As I expected!
August 28, 2025

Exactly what I wanted. The seat fit perfectly and looks amazing!

Date of experience: August 17, 2025
Oregon
1 review
0 helpful votes
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On line chat was great thank u
August 27, 2025
Updated review

Fast and very helpful, online chat was very knowledgeable and quick to respond

Date of experience: August 17, 2025

Needed help finding tire, your chat quickly found...
August 12, 2025
Previous review

Needed help finding tire, your chat quickly found a set for me. Thank you

Date of experience: August 2, 2025
California
1 review
0 helpful votes
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Despite all evidence to the contrary, this conversion kit does not line up with my 2015 FLHTCU/I. The mounting base holes do not line up with tour pack holes.

Date of experience: August 17, 2025
Maine
1 review
0 helpful votes
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Fork seals.
August 27, 2025

I'm not good at giving experiences, but since it has to be 50 characters long. This was the best delivery of fork seals I have ever encountered in my life. If I was to ever order fork seals again this is definitely the place that I would go.

Date of experience: August 17, 2025
Pennsylvania
1 review
0 helpful votes
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J&P cycles
August 27, 2025

I look foward to continuing ordering from J&P cycles in the future because of the great customer service I've received from any questions I had.
I strongly recommend ordering from J&P cycles

Date of experience: August 17, 2025
Texas
1 review
0 helpful votes
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Mistake resolved with a quickness.
August 27, 2025

Ordered two tires and one was the wrong brand and size so I called a representative and they were able to get the right one headed my way before I even shipped the wrong one back. Overall great experience and will order my motorcycle tires again.

Date of experience: August 17, 2025
Texas
1 review
0 helpful votes
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Pretty good overall.
August 27, 2025

The website was easy to use. The delivery was delayed, but they kept me updated on it, so that was fine. The only thing that frustrated me is that I was planning on having the tire I bought mounted and balanced at a local store for a discount rate as advertised, and the store, though they advertise these services online and in their physical window on location, do not actually have anyone on site who does it. They would have to send it out, and it was going to take several days. So I took it to a different shop and had it done within an hour but at full price.

Date of experience: August 17, 2025
Texas
1 review
0 helpful votes
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Helmet padding
August 27, 2025

Great quality and fit perfectly. Very easy to install in helmet.

Date of experience: August 17, 2025
Georgia
1 review
0 helpful votes
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2002 Harley Heritage Fuel Pump kit
August 27, 2025

Assembly arrived, installed it in my tank. Added fuel after hooks completed, bike started right up. Thx
Billy

Date of experience: August 17, 2025
Wisconsin
1 review
0 helpful votes
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Motorcycle Tire
August 27, 2025

Very easy to order. Received product quickly. Very satisfied.

Date of experience: August 17, 2025
West Virginia
1 review
0 helpful votes
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Poor quality control
August 27, 2025
Updated review

Ordered kraus ez shift. The screw they sent would not fit. Made one that fits. Notice no difference in finding neutral. 5 other places sold ez shifter at less than half the price. Did not notice any difference in finding neutral.

Date of experience: August 17, 2025

Site easy to use
August 16, 2025
Previous review

Site easy to use

Date of experience: August 6, 2025
Canada
1 review
0 helpful votes
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Very fast shipping thanks
August 27, 2025

Very fast shipping, good prices, quality parts and always liked viewing there products.

Date of experience: August 17, 2025
Delaware
1 review
0 helpful votes
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Dissatisfied
August 27, 2025

I ordered turn signal lenses for my 1999 fatboy. They didn`t fit all i could get is a credit i never shop at ur store because iv`e always had issues with the parts not fitting properly i would rather get a refund

Date of experience: August 17, 2025
Ohio
1 review
0 helpful votes
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Turn signals
August 27, 2025
Updated review

The description was fantastic, very fast shipping. Will return for future needs. Thank you very much

Date of experience: August 17, 2025

Web site is yser friendly
August 12, 2025
Previous review

Web site is yser friendly. We'll made site
Thank you

Date of experience: August 1, 2025
Idaho
1 review
0 helpful votes
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I'm a satisfied return customer
August 27, 2025

Ordering was fast and easy no complications
My order was delivered on a timely manner
I have no problems with ordering from J&P cycles in the future

Date of experience: August 17, 2025