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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,868
quality
23,525
This company responds to reviews on average within 5 days

Instant Feedback

72,978 reviews

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Wisconsin
1 review
0 helpful votes
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Always a Good Experience with J&P
August 30, 2025

J&P makes finding parts easy and efficient whether it is on-line or in one of their stores. I like their discount program and how it is run as well.

Date of experience: August 20, 2025
Ohio
1 review
0 helpful votes
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Pleased with service
August 30, 2025
Updated review

Good service … received order 2 days earlier than expected … always find what I want at J&P Cycles … plus I got stickers!

Date of experience: August 20, 2025

Happy with service and price
May 11, 2025
Previous review

Good experience … will use them again … good price … quick delivery

Date of experience: May 4, 2025
Georgia
1 review
0 helpful votes
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Supplies
August 30, 2025

Great place to buy cycle supplies and clothing at a good price

Date of experience: August 20, 2025
Colorado
1 review
0 helpful votes
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Missing one part that was ordered.
August 30, 2025

It was a ok experience. But not knowing about the third part that was ordered, has left me wondering.

Date of experience: August 20, 2025
Pennsylvania
1 review
0 helpful votes
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Very Disappointed
August 30, 2025

Purchased the LePera Monterey seat as an open box item -- it was indicated that it had been previously installed but was 100% functional -- this seat could not have been inspected at all as the seat pan was completely bent - I returned it immediately to my local Cycle Gear -- they didn't even need to remove the bubble wrap to see the damage - very disappointed with this experience

Date of experience: August 15, 2025
Colorado
1 review
0 helpful votes
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Easy
August 30, 2025

Exactly what I wanted. Part description was correct. Part fit and finish was correct.

Date of experience: August 20, 2025
Michigan
1 review
0 helpful votes
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Tires
August 30, 2025
Updated review

Fast delivery and great service will definitely be shopping here again

Date of experience: August 20, 2025

Fast and easy
August 19, 2025
Previous review

Fast and easy.

Date of experience: August 8, 2025
Washington
1 review
0 helpful votes
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Easy to shop
August 30, 2025

Always a smooth transaction********************************************

Date of experience: August 15, 2025
Virginia
1 review
0 helpful votes
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Very satisfied with my order
August 30, 2025

Excellent service no problems my order was delivered in a timely manner

Date of experience: August 20, 2025
Illinois
1 review
0 helpful votes
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Nice
August 30, 2025

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Date of experience: August 20, 2025
Ohio
1 review
0 helpful votes
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Tire purchase
August 30, 2025

Reviewed product and price decided to purchase the tire and just like the last time I ordered I received my purchase in a short time

Date of experience: August 20, 2025
New York
1 review
0 helpful votes
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In The Wind
August 30, 2025
Updated review

As always they had what I needed. The products are great and ordering is easy. Any questions regarding product fitment are answered with information as to exact fitment for my bike or possible accessories or alterations that may be necessary for proper use for my application. Delivery of product is excellent. Always within the stated delivery date. Been using J & P Cycles for years and have always been extremely satisfied with their prices and service.

Date of experience: August 20, 2025

Had what I needed and never had an issue
August 15, 2025
Previous review

Had what I needed and never had an issue

Date of experience: August 5, 2025
New Jersey
1 review
0 helpful votes
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Good product fast delivery
August 30, 2025

Good products fast delivery. Website works well. Very satisfied

Date of experience: August 20, 2025
Illinois
1 review
0 helpful votes
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Correct fit and fast delivery!
August 30, 2025

Ordered handlebar grips not exactly sure what I needed. I only knew which ones I wanted. They fit perfectly. Quick install easy to read instructions and my delivery arrived in 2 days!

Date of experience: August 20, 2025
Washington
1 review
0 helpful votes
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Got the goodies
August 30, 2025
Updated review

Silky smooth Quick delivery Can count on them for all of your motorcycle needs or wants

Date of experience: August 19, 2025

Perfect place for all your motorcycles needs or wants
June 23, 2025
Previous review

Perfect place for all your motorcycles needs or wants

Date of experience: June 12, 2025
Alabama
1 review
0 helpful votes
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Good product
August 30, 2025

I meant to order a starter button style switch but i made the mistake and ordered this switch. Its very good quality but i do not recommend using it for a starter switch lol.

Date of experience: August 19, 2025
Illinois
1 review
0 helpful votes
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Fast service Great prices!
August 30, 2025

I learned that this company has a good selection of parts from a friend.

Date of experience: August 19, 2025
Texas
1 review
0 helpful votes
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Great service
August 30, 2025

Great product and quick delivery also website was easy to navigate

Date of experience: August 19, 2025
California
1 review
0 helpful votes
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Quick delivery
August 30, 2025

Ordered from another company the first time a they sent the wrong parts. Thank for the right parts, and timely delivery

Date of experience: August 19, 2025
Texas
1 review
0 helpful votes
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Great experience!
August 30, 2025

Process was super smooth. It was easy to find and order what I needed. The product did not disappoint.

Date of experience: August 19, 2025