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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,594
This company responds to reviews on average within 5 days

Instant Feedback

73,210 reviews

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Pennsylvania
1 review
0 helpful votes
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Jp 14 " apes
August 31, 2025

The parts came quickly.
Handle bars and wiring kit from Burley was a easy install…looks great 02 softail heritage..

Date of experience: August 21, 2025
Texas
1 review
0 helpful votes
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Oil pressure sensor
August 31, 2025
Updated review

My motorcycle needed an oil pressure sensor so I searched online and J&P cycle came up, used them before and always satisfied.

Date of experience: August 21, 2025

Entered vehicle went to part needed and check out was...
August 19, 2025
Previous review

Entered vehicle went to part needed and check out was easy

Date of experience: August 9, 2025
Oregon
1 review
0 helpful votes
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Short club vest
August 31, 2025

Arrived with a broken button on inside pocket. Also sizing runs small, at least a full size.

Date of experience: August 21, 2025
Connecticut
3 reviews
0 helpful votes
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Good experience
August 31, 2025

The only thing I can say I wish it shipped quicker. All else is good.

Date of experience: August 21, 2025
Alabama
1 review
0 helpful votes
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OIL change
August 31, 2025

Overall, well done. The online shopping went well. Shipping speed was excellent. The only issue is one of the oil containers leaked in the shipping box and caused a mess, and the loss of small amount to oil.

Date of experience: August 21, 2025
Louisiana
1 review
0 helpful votes
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Customer service
August 31, 2025

We had great customer service, they listened and got us the product that we asked for, even when it was not on the floor to us purchase. Great experience, thank you

Date of experience: August 21, 2025
Maine
1 review
0 helpful votes
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Thumbs up
August 31, 2025

Thumbs up thumbs up thumbs up thumbs up thumbs up thumbs up!

Date of experience: August 21, 2025
North Carolina
1 review
0 helpful votes
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Happy Trails
August 31, 2025
Updated review

Fast shipping, great quality parts and very good prices! Happy Customer :)

Date of experience: August 21, 2025

Great company to deal with
August 19, 2025
Previous review

Great company to deal with. Very easy website! Great prices!

Date of experience: August 9, 2025
New York
1 review
0 helpful votes
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Night dragon tires
August 31, 2025
Updated review

Excellent tires. Super fast delivery did not expect an over night delivery

Date of experience: August 21, 2025

Excellent experience
August 20, 2025
Previous review

Excellent experience

Date of experience: August 9, 2025
Texas
1 review
0 helpful votes
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Lighting issue
August 31, 2025

I had an issue with some lighting that was installed on my Ultra Limited while in Sturgis. JP Cycles and Custom Dynamics were VERY Helpful in resolving the issue. I am very satisfied with the level of service provided. Thank you for your help.

Date of experience: August 21, 2025
California
1 review
0 helpful votes
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Quality parts as always
August 31, 2025
Updated review

Parts arrived quick and fit perfect. No complaints at all and will continue to use j&p cycles!

Date of experience: August 21, 2025

Everytime I order from j&p cycles it has been extremely...
August 16, 2025
Previous review

Everytime I order from j&p cycles it has been extremely smooth and I appreciate them showing me whether or not a part will fit my bike. So far everything has been spot on. Will continue to shop with j&p cycles!

Date of experience: August 6, 2025
Ohio
2 reviews
0 helpful votes
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SHIPPING SUCKS
August 31, 2025

I purchased three items. Two were received within a few days. I paid extra for fast shipping. The third item didnt arrive until a week later. The third item was shipped from a location four hours from me. This is insane. Due to the shipping issue. I will not buy anything else. Its inconsistent and takes too long. Very disappointing.

Date of experience: August 21, 2025
New York
1 review
0 helpful votes
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Brake line
August 31, 2025

I ordered the extended brake line and fittings to be able to stop. So far so good.

Date of experience: August 21, 2025
Indiana
1 review
0 helpful votes
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Exceptional service
August 31, 2025

Product showed up on time and packaged well beyond protection standards I've ever seen job well done!

Date of experience: August 6, 2025
Delaware
1 review
0 helpful votes
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They had exactly what I wanted
August 31, 2025

These rear passenger boards make it easier to get on and off the bike.

Date of experience: August 20, 2025
California
1 review
0 helpful votes
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Everything fit perfectly
August 31, 2025

Good experience, everything fit and was able to get my bike running again 👍

Date of experience: August 20, 2025
Georgia
1 review
0 helpful votes
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Not easy to get Harley parts!
August 31, 2025
Updated review

Jp had what I needed in stock and got it to me with no problems, There my go to for all my Harley needs. Thanks guys. Tim from Pensacola!

Date of experience: August 20, 2025

Y'all had the part no one else had
August 19, 2025
Previous review

Y'all had the part no one else had. Thank you

Date of experience: August 9, 2025
Michigan
1 review
0 helpful votes
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Great parts!
August 31, 2025
Updated review

I needed some foot pegs that could be customized, and J&P was the only company I could fine that had a slim profile foot pegs mount!

Date of experience: August 20, 2025

Super easy checkout, and as always, great selection
August 20, 2025
Previous review

Super easy checkout, and as always, great selection

Date of experience: August 9, 2025
Nebraska
1 review
0 helpful votes
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Pretty good
August 31, 2025

Awesome look good nice and bright hog works brand fantastic

Date of experience: August 20, 2025
Ohio
1 review
0 helpful votes
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Found what we needed online & ordered. Was good price. Sale went smooth so I wouldn't hesitate to order from J & P Cycles again. They had what I needed & couldn't have been easier. Highly recommend!

Date of experience: August 20, 2025

Was easy to find what we needed
August 16, 2025
Previous review

Was easy to find what we needed. Checked Amazon looking thru so many & not the right one.

Date of experience: August 6, 2025