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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,943
quality
24,234
This company responds to reviews on average within 3 days

Instant Feedback

75,165 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Rvw
April 29, 2026

Bought open box Custom Dynamics Shark Demon headlamps. Missing installation hardware when received. Looked like tape on box may have failed in transit. J&P customer service was great to work with and corrected problem to my satisfaction.

Date of experience: April 19, 2026
California
1 review
0 helpful votes
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Your web page sucks to navigate
April 29, 2026

When you put in your motorcycle to shop items that specifically fit your bike it gives you pages and pages of bull$#*! that doesn't fit what a waste of time

Date of experience: April 19, 2026
Kimberly E. — J&P Cycles Rep
1 hour ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

1 review
0 helpful votes
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My purchase was quick and painless
April 29, 2026
Updated review

I quickly found what I was looking for at the quality and price I wanted to pay

Date of experience: April 19, 2026

Order process is a pleasure to work with
September 26, 2025
Previous review

Order process is a pleasure to work with

Date of experience: September 15, 2025
2 reviews
0 helpful votes
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Spark plug wires for M8
April 29, 2026

Easy to order and took only a few days for my order to arrive at my door. Always great customer service.

Date of experience: April 19, 2026
New Jersey
1 review
0 helpful votes
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The best parts place
April 29, 2026

Jp cycles is my go to place for all my accessories

Date of experience: April 19, 2026
1 review
0 helpful votes
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Always Good
April 29, 2026

I get all my stuff from you guys, its always a good experience. You always send me the right stuff and I appreciate all the help when I need it. You guys are awesome.

Date of experience: April 19, 2026
1 review
0 helpful votes
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Great customer service
April 29, 2026

My order of a push button fuel door latch was received missing a part. I contacted customer service, the representative immediately initiated a return and replacement. The customer service experience was wonderful.

Date of experience: April 10, 2026
West Virginia
1 review
0 helpful votes
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Easy fluids service
April 29, 2026

Good service, had the products in stock fast shipping no leaking or problems. I will be back. Thanks Jerry.

Date of experience: April 19, 2026
3 reviews
0 helpful votes
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Great shopping experience
April 29, 2026
Updated review

This isn't my first time shopping with J&P Cycles by I've never had a bad experience. Great products, pricing and shipping time.

Date of experience: April 19, 2026

Quick and easy
March 30, 2026
Previous review

Quick and easy. Plus I get points per purchase

Date of experience: March 20, 2026
1 review
0 helpful votes
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Satisfied customer
April 29, 2026

Very happy with my purchase.Always order my tires from J and P.

Date of experience: April 19, 2026
Hawaii
1 review
0 helpful votes
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Complete satisfaction
April 29, 2026
Updated review

It's nice to have the site confirm that parts will fit before you purchase and my order arrived well before the estimated date.

Date of experience: April 18, 2026

Very simple and fast
April 18, 2026
Previous review

Very simple and fast

Date of experience: April 7, 2026
1 review
0 helpful votes
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Bad fit
April 29, 2026
Updated review

I ordered a windshield that was suppose to be an OEM replacement for my motorcycle. Wasn't quite up to specs. I had to redrill holes in my mounting hardware to accommodate holes not accurately drilled in the windshield. Also, size was not quite OEM either.

Date of experience: April 18, 2026
Kimberly E. — J&P Cycles Rep
17 hours ago

Bobby
Thank you for sharing your experience with us. We're sorry to hear that we didn’t meet your expectations. Your feedback is incredibly valuable, and we want you to know that we take it seriously. If there’s anything more we can do to make things right, please don’t hesitate to reach out.


Wide variety of products
April 18, 2026
Previous review

Wide variety of products. Easy to search.

Date of experience: April 7, 2026
North Dakota
1 review
0 helpful votes
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I had to return, is a great product just didn't match the black on my 2025 street glide.

Date of experience: April 18, 2026
1 review
0 helpful votes
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Not too old
April 29, 2026

Bought tires, tubes, and tapes for a 58 BSA. 19
Inch 3.25 and 3.50. Tires are 2025 which is great.
Last set of 19s I purchased elsewhere and they were 5 years old the day I mounted them.
I try to change tires at 10 years old even if they seem ok. Not worth the risk to me.

Date of experience: April 18, 2026
Pennsylvania
1 review
0 helpful votes
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Tires
April 29, 2026
Updated review

Ordering was easy wanted rout 66 tires but where out of stock no fault of JP ordered what looked close to the same and I am pleased with what I got little nervous of the carrier that was delivering them they have a bad reputation in my area but I did finally get my tires

Date of experience: April 18, 2026

Easy to do and to follow the website
April 17, 2026
Previous review

Easy to do and to follow the website

Date of experience: April 7, 2026
1 review
0 helpful votes
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Tail light purchase for a 1982 fxr
April 28, 2026

Fast shipping!
Delivered to the correct location!(that's a good thing with the delivery drivers now)
Came undamaged and in working order(thats always good)
Good price!

Date of experience: April 18, 2026
1 review
0 helpful votes
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Exactly what I wanted
April 28, 2026

I ordered these because I got sick of my stock mirrors. My stock mirrors seemed too small. Put these bad boys on, adjusted correctly & wham bam thank you ma'am. Bike looks better & I can see how I wanted to see. Only thing I found was with high vibration & wind, they do tend to move a bit but it's not terrible. I'd recommend especially as a cheaper option.

Date of experience: April 18, 2026
1 review
0 helpful votes
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Buyer
April 28, 2026

Fast shipping, item delivered exactly as described.have purchased a few item through here and never disappointed. Highly recommend.

Date of experience: April 18, 2026
1 review
0 helpful votes
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Saddleman Road Couch
April 28, 2026

Delivery was fast. Very well packaged. Quality is top tier.

Date of experience: April 18, 2026
Wisconsin
1 review
0 helpful votes
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As described no issues
April 28, 2026
Updated review

I've had very good results using j&p but I did get some rubber hose that I talked to counter man that claimed it was good but it was definitely not

Date of experience: April 18, 2026

As described
April 14, 2026
Previous review

As described

Date of experience: April 4, 2026