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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,901
quality
23,899
This company responds to reviews on average within 5 days

Instant Feedback

74,112 reviews

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West Virginia
1 review
0 helpful votes
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Best in the business
February 4, 2024

I've always had a good experience with j&p cycles. They really helped me out when I was in a bind 1,000 miles from home.

Date of experience: February 4, 2024
Georgia
1 review
0 helpful votes
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Easy to work with!
February 4, 2024

Customer service was awesome they met my needs and made the sale.

Date of experience: February 4, 2024
GB
1 review
0 helpful votes
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Good selection of items required, good prices, slight issue with sending 2 parcels and not 1, inernational shipping to UK means 2 handling charges instead of 1, otherwise no complaints.

Date of experience: February 4, 2024
New York
1 review
0 helpful votes
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Ordered 1tire...got 5!
February 4, 2024

I ordered 1 tire for my Harley ultra limited and received 5 dirt bike tires! Actually was pretty funny. Contacted customer service and the situation was handled very quickly. Had the Harley tire within 24 hours.

Date of experience: February 3, 2024
Canada
1 review
0 helpful votes
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Thanks J&P
February 4, 2024

I love looking through all the parts I could add to my bike! Easy to navigate and search. Order was shipped and received in just a few days.

Date of experience: February 3, 2024
New Jersey
1 review
0 helpful votes
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It was a smooth experience. The website let me know what parts would work for my bike and I had a large selection to choose from.

Date of experience: February 3, 2024
Kentucky
1 review
0 helpful votes
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Perfect fit to my project.
February 3, 2024

I had a front fender the tip was actually squared off. The person I bought it from put it in a trailer and it bit the curve of the front tip of the fender under. The part I ordered was a perfect fix to this problem.

Date of experience: February 3, 2024
Arizona
1 review
0 helpful votes
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National Cycle fender tip
February 3, 2024

A great deal! Quality of the part is excellent and the shipping was fast and free. Very happy!

Date of experience: February 2, 2024
Ohio
1 review
0 helpful votes
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Ignition coil I bought
February 2, 2024

Website had everything I was looking for and easy to use. This was my first time ordering from them. Price was better than other places and my part arrived earlier than it said. Overall great experience.

Date of experience: February 2, 2024
Florida
1 review
0 helpful votes
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As described
February 2, 2024

Great service and parts. Seems like I always find what I want at reasonable prices

Date of experience: February 2, 2024
Pennsylvania
1 review
0 helpful votes
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JP cycles
February 2, 2024

Has everything you could need for good prices and everything you could be looking for.

Date of experience: February 2, 2024
New York
1 review
0 helpful votes
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Perfect fit
February 2, 2024

Easy to find what I need to match my bike. The windshield was a perfect fit and a great price.

Date of experience: February 2, 2024
Washington
1 review
0 helpful votes
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The window fit perfectly.
February 2, 2024

I bought a replacement window for my 1991
FLSTC. The shipping was fast and the window
Fit perfectly. I was very satisfied.

Date of experience: February 1, 2024
Oklahoma
1 review
0 helpful votes
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Perfect fit
February 1, 2024

Very satisfied with the shipping of my handlebars. They fit perfect with my original garage Moto risers

Date of experience: February 1, 2024
California
2 reviews
0 helpful votes
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Exceptional
February 1, 2024

Easy to find items easy to order, prompt delivery!

Date of experience: February 1, 2024
Japan
1 review
0 helpful votes
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Large variety of HD parts
February 1, 2024

A large variety of parts selection and price is very reasonable—one-stop shopping experience.

Date of experience: January 31, 2024
Massachusetts
1 review
0 helpful votes
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Good Product
January 31, 2024

Shipping is High cost for 2 tiny items, but the items cost, and quality were very reasonable.

Date of experience: January 31, 2024
West Virginia
1 review
0 helpful votes
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As always, product received on time as explained
January 31, 2024
Updated review

Thank you as always. Looking forward to more purchases with J&p

Date of experience: January 31, 2024

Always good quality, service and prompt delivery
November 24, 2023
Previous review

Always good quality, service and prompt delivery

Date of experience: November 24, 2023
Virginia
1 review
0 helpful votes
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THE SHOPPING EXPERIENCE WAS FINE., HOWEVER...
January 31, 2024
Updated review

I PHYSICALLY WATCHED THE DELIVERY DRIVER FOR MY SPARK PLUGS THROW THE PACKAGE FROM ABOUT TEN FEET OUT ON TO MY DOOR STOOP. I OPENED THE PACKAGE AND SURE ENOUGH ONE OF THE SPARK PLUG BOXES WAS COMPLETELY CRUNCHED. I CANT REALLY DEPEND ON THIS SPARK PLUG SO IM KEEPING IT FOR A SPARE. THIS IS WHAT HAPPENS WHEN YOU USE CHEAP DELIVERY SERVICES!

Date of experience: January 31, 2024

Quick and easy
December 15, 2023
Previous review

Quick and easy

Date of experience: December 15, 2023
Colorado
1 review
0 helpful votes
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I found what I needed easily and quickly. Thank you!

Date of experience: January 31, 2024