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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,905
quality
23,934
This company responds to reviews on average within 4 days

Instant Feedback

74,216 reviews

We monitor reviews for authenticity

Australia
2 reviews
0 helpful votes
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The best motorbike part store.
February 13, 2024
Updated review

Fast and very easy to find the correct parts and fit for my bikes.

Date of experience: February 12, 2024

A great website.Easy to find the parts I need
November 23, 2023
Previous review

A great website.Easy to find the parts I need.

Date of experience: November 22, 2023

Fast and very easy to find the parts I wanted
November 10, 2023
Previous review

Fast and very easy to find the parts I wanted.

Date of experience: November 10, 2023
Florida
1 review
0 helpful votes
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Fast shipping, great experience
February 12, 2024

Easy to navigate site, find what I want and have it in hand quickly

Date of experience: February 12, 2024
Arizona
1 review
0 helpful votes
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Parts as soon as needed
February 12, 2024

Excellent help with the GOVX problem. J&P is always easy to order from. When help is needed they are there, not some computer!

Date of experience: February 12, 2024
Virginia
1 review
0 helpful votes
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Everything was Good
February 12, 2024
Updated review

Everything was just as I expected. The product I bought which was a windshield for my 2002 Electra Gide went on perfect and looks amazing.

Date of experience: February 12, 2024

Every time I've ordered it's always been simple and...
October 1, 2023
Previous review

Every time I've ordered it's always been simple and easy. Thank you J&P Cycles

Date of experience: October 1, 2023
Arizona
1 review
0 helpful votes
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Tire delivery
February 12, 2024

Always easy to navigate the site. Email confirmation was a little late as I received the tire on the expected date a week ago. Not a big deal though, really overall very satisfied with the service.

Date of experience: February 11, 2024
Louisiana
1 review
0 helpful votes
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What i needed
February 11, 2024
Updated review

Very easy exactly what i was looking for. Price better than dealer.

Date of experience: February 11, 2024

Easy shopping
October 9, 2023
Previous review

Easy shopping. When filling out billing information after that ask for promo code when enter code it wiped out billing inf. Had to reenter.

Date of experience: October 9, 2023
South Carolina
1 review
0 helpful votes
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J&p cycles is the best
February 11, 2024

I order my tire and it was here in 3 days nobody else can do that

Date of experience: February 11, 2024
West Virginia
1 review
0 helpful votes
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Excellent selection of parts especially for the older bikes I have.

Date of experience: February 11, 2024
South Carolina
3 reviews
0 helpful votes
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Very easy to use app to use to order things very easy to use the app to buy things

Date of experience: February 10, 2024
Texas
2 reviews
0 helpful votes
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Knowledgeable Customer Service
February 10, 2024

Used the chat 2 times - both excellent. Mike & Bonnie super helpful. Closed the deal. Add a little RPM cash & a promo code -

Date of experience: February 10, 2024
Illinois
1 review
0 helpful votes
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Great service as always!
February 10, 2024

Part came up first try. It was exactly what I needed the first time! 1,2,3 done!
Now I clean till it comes! Great experience as always! 😎

Date of experience: February 9, 2024
Florida
3 reviews
0 helpful votes
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Good service
February 9, 2024

Cathy was great helping me today. Provided everything I needed

Date of experience: February 9, 2024
New Hampshire
1 review
0 helpful votes
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Very good. As expected
February 9, 2024

Parts showed up on time as expected it was what they said it was

Date of experience: February 9, 2024
Missouri
1 review
0 helpful votes
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Put this seal kit on easy
February 9, 2024

Quick and easy but found out the transmission seal between the enognr is leaking too kinda sucks

Date of experience: February 9, 2024
Wisconsin
2 reviews
0 helpful votes
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Easy to find part and fast shipping. Hard to beat JP fir any bike parts you need.

Date of experience: February 9, 2024
California
2 reviews
0 helpful votes
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First order
February 9, 2024

You had the right part at the right price! The site is easy to use and thoughtfully put together.

Date of experience: February 9, 2024
Arizona
2 reviews
0 helpful votes
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Never an issue with this supplier
February 8, 2024

No issues finding/ordering products., products always fit/correct! Receive in a timely manner.

Date of experience: February 8, 2024
North Carolina
2 reviews
6 helpful votes
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Been shopping with J&P for a long time never fails

Date of experience: February 8, 2024
California
2 reviews
0 helpful votes
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Fast delivery and good fit
February 8, 2024

Always awesome. Delivered quickly and always in great shape

Date of experience: February 7, 2024
Nebraska
1 review
0 helpful votes
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Selection and shipping are great. But at checkout online I don't know how I'm supposed to put in my 15% off code when there's no place to enter a coupon code.

Date of experience: February 6, 2024