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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,906
quality
23,943
This company responds to reviews on average within 4 days

Instant Feedback

74,236 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Harley Davidson - repairs
February 14, 2024

Part was ez to order. Shipped quickly and lo and behold the bike is up and running.

Very pleased with service.

Date of experience: February 13, 2024
Florida
1 review
0 helpful votes
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Prompt and reliable...
February 14, 2024
Updated review

Good service, products are always on time or early, competitive pricing, site is easy to navigate and if necessary, I have a physical location nearby...

Date of experience: February 13, 2024

Never had a problem finding what I need at J&P...
October 18, 2023
Previous review

Never had a problem finding what I need at J&P...

Date of experience: October 18, 2023
Iowa
1 review
0 helpful votes
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Title
February 15, 2024
Updated review

Slow on getting the gasket and bearing
Fast on the seals.

Date of experience: February 13, 2024
Kimberly E. J&P Cycles Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.


Easy to shop
January 27, 2024
Previous review

Easy to shop

Date of experience: January 27, 2024
West Virginia
1 review
0 helpful votes
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Great company to buy from
February 14, 2024

Web site is accurate and order was shipped fast! I like there web for the fact that I can enter make model, year and it will show exact match parts for my ride

Date of experience: February 13, 2024
New York
1 review
0 helpful votes
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Fast delivery.
February 14, 2024

I shopped around to Order tires for my bike. Great variety

Date of experience: February 13, 2024
Georgia
1 review
0 helpful votes
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Excellent selection of parts
February 14, 2024

Fast shipping! I needed a part for my driving lights, JP Cycles had the part I needed. I needed the part really quick, so I paid for 2 day shipping. JP Cycles did exactly what I paid for and had my part in my hands a day earlier than expected and my bike was ready for an important ride that I didn't want to miss.

Date of experience: February 13, 2024
California
1 review
0 helpful votes
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Perfect
February 14, 2024

The tour pak bracket fits perfect, is solid with nice finish. Great price for a quality piece.

Date of experience: February 13, 2024
Pennsylvania
1 review
0 helpful votes
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Sissy Bar
February 14, 2024
Updated review

Quick delivery. Perfect fit. Exactly what I ordered. Very easy to assemble and place on bike. We love it!

Date of experience: February 13, 2024

Happy new year
January 3, 2024
Previous review

Happy new year

Date of experience: January 2, 2024
Florida
1 review
0 helpful votes
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...
February 14, 2024

...

Date of experience: February 13, 2024
California
1 review
0 helpful votes
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New Shocks
February 14, 2024

Great product. Easy to install. Would definitely order from J&P Cycles again.

Date of experience: February 13, 2024
Michigan
1 review
0 helpful votes
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Excellent
February 14, 2024

I bought a bumper it was perfect and the shipping was very very fast, excellent service.

Date of experience: February 13, 2024
Florida
1 review
0 helpful votes
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New tires
February 14, 2024

Answered my questions and completed mounting and installing new tires earlier than stated. I was very impressed.

Date of experience: February 13, 2024
Washington
2 reviews
0 helpful votes
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Very good service!
February 14, 2024

My experience with experience, ordered the wrong cable, very easy return and I have the right one on its way! Thank you. (Send me a catalog)

Date of experience: February 13, 2024
Florida
1 review
0 helpful votes
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Order
February 13, 2024

Everything fit so far, don't see of having any problems. Thanks

Date of experience: February 13, 2024
Florida
1 review
0 helpful votes
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Five Star
February 13, 2024

You came through again. I can always count on you.

Date of experience: February 13, 2024
Connecticut
1 review
0 helpful votes
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Good
February 13, 2024

Item I ordered was complete and delivered in a quick manner

Date of experience: February 13, 2024
Georgia
1 review
0 helpful votes
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Good product
February 13, 2024

The item was excellent and the value was great. Shipping was fast too.

Date of experience: February 13, 2024
Tennessee
2 reviews
0 helpful votes
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Almost a 5-Star experience. Almost.
February 13, 2024

J&P is great. No problem ordering. Delivered products quickly, and in good shape. The product, engine guard and bag guards from HogWorkz, are beautiful! As shiny as anything on my Anniversary heritage - and that is shiny. Only problems: No instructions in the engine guard (really not needed though), and limited, somewhat lacking, instructions for the bag guards. Very limited. A little more experienced DIY mechanic would likely not have experienced any problem, but it made it a little bit more difficult than I anticipated. Still, all installed, and they look great!

Date of experience: February 13, 2024
Maryland
1 review
0 helpful votes
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Ok
February 13, 2024

Good so far have to take back apart to see if problem is product issue or mine

Date of experience: February 13, 2024
Texas
1 review
0 helpful votes
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Riser Bushings
February 13, 2024

New poly riser bushings fit in the triple tree nice and snug on 2023 Harley low rider ST. Waiting on new risers to arrive to complete installation.

Date of experience: February 13, 2024