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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,916
quality
24,005
This company responds to reviews on average within 4 days

Instant Feedback

74,499 reviews

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Minnesota
1 review
0 helpful votes
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Quick and Easy
February 14, 2024

Found the parts i was looking for. Happy with the all the brands they carry and have in stock.

Date of experience: February 14, 2024
Virginia
1 review
0 helpful votes
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What I need, shipped fast
February 14, 2024

I buy a lot from J&P for my 9 Harley's ranging from 1975 to 2019. They have what I need and ship fast and good customer service. I appreciate it

Date of experience: February 14, 2024
Colorado
1 review
0 helpful votes
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Adjustable foot pegs
February 14, 2024

I received the package in good time and they git perfect on the trike and look great. Extremely pleased will be ordering from you again.

Date of experience: February 14, 2024
Australia
1 review
0 helpful votes
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FLSTF Nacelle
February 14, 2024

Excellent service and fast postage - 1 week for international delivery

Date of experience: February 14, 2024
Florida
1 review
0 helpful votes
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Site jabber
February 15, 2024

Satisfactory
Correct parts. Repaired the problem well

Date of experience: February 14, 2024
Kimberly E. J&P Cycles Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Missouri
1 review
0 helpful votes
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Right part very quick service
February 14, 2024

Very good quality fast shipping I will recommend them to my friends

Date of experience: February 14, 2024
Louisiana
1 review
0 helpful votes
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1994dyna lowrider
February 14, 2024

Very satisfied with my purchase. It was exactly what I needed. Fast delivery I always go to j&For quality service.

Date of experience: February 14, 2024
Louisiana
2 reviews
0 helpful votes
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Very fast shipping! 😁😁😁
February 14, 2024

I ordered a rear tire and it was shipped and delivered very fast within 2-3 days. There was no issue with my order at all. This was my 2nd time ordering from J and P Cycles and they got me right once again!

Date of experience: February 14, 2024
Washington
1 review
0 helpful votes
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Received the order late
February 14, 2024

When I've ordered the gloves, they did not show. Thank you for replacing the missing order.

Date of experience: February 14, 2024
Iowa
1 review
0 helpful votes
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Great experience as always.
February 14, 2024

Always have the parts I need whether it's for the old motorcycles or the newer ones.

Date of experience: February 14, 2024
Pennsylvania
1 review
0 helpful votes
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Trike lift
February 14, 2024

I received my order and within an hour I had it installed. It was petty simple to install

Date of experience: February 13, 2024
Florida
3 reviews
0 helpful votes
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Sawicki 2 to 1 exhaust
February 14, 2024

Fast shipping, lightweight exhaust for scout bobber. Fitment was a struggle initially and took some elbow grease, but works.

Date of experience: February 13, 2024
Maryland
1 review
0 helpful votes
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It took a little longer to ship than I expected I have ordered from many other companies that were farther away that shipped much faster.

Date of experience: February 13, 2024
Kimberly E. J&P Cycles Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Hawaii
1 review
0 helpful votes
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Great and this was the second time I ordered tires and you delivered and I'm sure I will do future business with you! Thanks for Great service

Date of experience: February 13, 2024
Missouri
1 review
0 helpful votes
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First experience was great
February 14, 2024

Had what I was looking for order processed and shipped out fast

Date of experience: February 13, 2024
California
1 review
0 helpful votes
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Smooth sailing
February 14, 2024

So far so good.
Come on guys fifty words? I a man of few

Date of experience: February 13, 2024
Georgia
1 review
0 helpful votes
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Slow shipping
February 14, 2024

Happy! Very slow shipping methods need better service on shipping it out and delivering faster

Date of experience: February 13, 2024
Ohio
1 review
0 helpful votes
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Great product
February 14, 2024

Gas line is exactly what I needed I couldn't find the length of line on the product. For those having the same problem it's about 6 feet.

Date of experience: February 13, 2024
Australia
1 review
0 helpful votes
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Navigating was easy and fast, delivery.nothing more to say.

Date of experience: February 13, 2024
New York
3 reviews
0 helpful votes
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Excellent quality bars
February 14, 2024

Fast delivery. Excellent quality. Will shop again.
Great service.

Date of experience: February 13, 2024