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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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For a few weeks I've been researching different seats for my 2020 FXLR. I always check out J&P's website first. I found one that was very close to what I was looking for, but I figured I'd try the manufacturer for the exact one I wanted. Upon calling them and talking to a representative they told me it would be at least 5 weeks before I could receive it (and I live locally to them). When I asked if it didn't meet my expectations could I return it, they were noncommittal. They said I should try J&P because "they have a good selection of their products ". I called J&P, placed my order and had the seat in less than a week.
I really like having everything needed for a Harley three hole oil change. Except an additional quart of Primary oil should have been included. I didn't need the whole quart but I did have to go to the local Harley dealer and get more.
Fast ordering and shipping and handling also the delivery was fast. Thank you for the outstanding service and support for your customers.
Fast easy awesome service for the item I need.
Super easy to order and find my part. Shipped fast and delivered ahead of schedule. Fit perfect and is exactly what was advertised.
Always been a great experience with J&P cycles. Guards fit perfect and are just as described. Would recommend.
I always shop here. They always have what I need and their great to deal with.
Everything came quicker than expected, the order was complete everything was in perfect condition. This is good service!
It looks beautiful. If it fits as well as it looks I think it'll be perfect
The part listed was inexpensive, relative to the ads I saw for comparable parts offered elsewhere.
The speed at which the order was filled was very good.
The only negative comment I have is that fir this one part order, I have received seven or eight emails, and three texts, all for informing me about the shipments. I found that a bit much. I had to spend unnecessary effort and time, reading, deleting and following up.
Was able to research and ensure product fit my motorcycle. My order arrived quickly and the package kept my items safe.
I would recommend J&P Cycles to all my friends and fellow bikers.
J&P Cycles makes it very easy to order you items. I like that I can shop for my motorcycle and ensure the items will fit.
Ordered 3 front foot peg rubber replacements to replace my worn out parts.Ordering was easy and received in 5 days, exactly what I ordered.
Purposely paid 2day air to have in time to ride. They shipped it wrong and it took too long to arrive.
I will say they refunded my shipping fee but that wasn't the point. The arrival dates need to be right.
This is the second time I ordered tires from J&P. I received what I ordered in a timely fashion.
In both cases I had them mounted at the local Cycle Gear.
I purchased the same tires as OEM. The bike is new to me and I don't have experience working on it. If I can get the wheels off, the quoted price for mounting and balancing at the local Cycle Gear is great.
I Love JP cycle, I purchase pretty much all my parts for my Low rider St at JP. I love theirs website especially being a RPM member has more advantage getting cash back for all of your purchases.
I needed some bolts for my primary cover on my 04 Fatboy. Went to my local store Cycle Gear and the store associates were helpful and ordered what I needed from your online store.
Would have bought more parts. As I scrolled through the web page I kept running across things and added to the order, but your website does not allow for a full review of the catalog without constant interruptions with the AI chat and forced start overs.
As for products and searches, it's asinine to enter basic key words like "intake" or "James gasket" because all you get is some BS for a tire, or kickstand, or some chrome bolt on useless parts.
Navigating through the website is mind numbingly slow
I received this request to review my order. I'd love to but can't remember what I ordered. I know I received it because the bike I was repairing is finished and gone with no complaints from the owner. The JPCycles experience will change your life and make your world revolve around it. The constant notifications on the order status will keep you jumping with joy each time you open your email to see the 10 messages just knowing it has received a label and ready to ship. If you have a question about anything, someone in customer service will have an answer for you.
We were able to purchase and take home a Mustang Super Touring 1-piece diamond deluxe seat and matching tour pack back rest on the same day when every other store online was back ordered. Very cool. 5 stars to Harold and James.
Custom dynamics didn't even have these in stock on their site. They fit 2019 Harley Streetglide passing lamps perfectly no extra harness needed. Big ups to J&P cycles for coming thru!
I ordered the rear bearings I needed they shipped quickly and were the correct parts that I needed turning it into a very smooth transaction.
Went online & easily navigated the website to find the parts I needed. Prices were a little better than dealership. Love the fitment guarantee! Wife will be happy when she's back on the road. Ordered on a Saturday and my packages arrived Wednesday & Thursday
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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