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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,608
This company responds to reviews on average within 5 days

Instant Feedback

73,239 reviews

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Oregon
1 review
0 helpful votes
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Parts
February 17, 2024
Updated review

Ordered parts all at the same time. All came separately days and some are week or two apart.

Date of experience: February 16, 2024

So far excellent
January 26, 2024
Previous review

So far excellent

Date of experience: January 25, 2024
Florida
1 review
0 helpful votes
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Great salesman
February 17, 2024

Needed tires and tubes for my bike salesman took extra time to research what was needed and had them sent directly to my house

Date of experience: February 16, 2024
Ohio
1 review
0 helpful votes
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Best deal and quality
February 16, 2024

Very smooth. Cheaper than anything else and equal quality.

Date of experience: February 16, 2024
California
1 review
0 helpful votes
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Peace of Mind
February 16, 2024

Had exactly what I was looking for at a fair price. Provides me with peace of mind regarding fuel when riding.

Date of experience: February 16, 2024
Louisiana
1 review
0 helpful votes
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Excellent
February 16, 2024

Very satisfying on customer service, employees or very knowledgeable and understanding in what you nand go out the way to help.

Date of experience: February 16, 2024
Massachusetts
1 review
0 helpful votes
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Bought a Harley exhaust
February 16, 2024

Bought and exhaust for my road glide came in within 2 weeks fits just fine 👌

Date of experience: February 16, 2024
Texas
3 reviews
0 helpful votes
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All good
February 16, 2024

Customer Service is great as always! Unfortunately, the helmet lining was too tight on my ears. There was no problem at all to return the order.

Date of experience: February 16, 2024
Hawaii
1 review
0 helpful votes
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J & P Cycles man!
February 16, 2024

Allow me to be blunt, J & P Cycles is my go to for motorcycle parts and accessories. Never had a problem, and I live in Hawaii! Quick and easy baby! Mahaaaaaaaaaaaaaaalo J & P!

Date of experience: February 16, 2024
North Carolina
1 review
0 helpful votes
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Great experience
February 16, 2024

I'm vary happy with the store and the employee's damn sure bust their asses on what you want and get it for you! They are a vary good and FRIENDLY CREW! THANKS SO MUCH J& P CYCLES.

Date of experience: February 16, 2024
Wisconsin
2 reviews
0 helpful votes
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This was fast and easy.
February 16, 2024

This was done online and it was easy. The product came in 3 days of when I ordered it.

Date of experience: February 16, 2024
Virginia
1 review
0 helpful votes
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Mirrors
February 16, 2024

Ordered as a gift for my husband and he loves them

Date of experience: February 16, 2024
Florida
1 review
0 helpful votes
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Quick and easy
February 16, 2024

As usual... JP did not disappoint. Pretty easy process

Date of experience: February 16, 2024
Louisiana
1 review
0 helpful votes
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Status
February 16, 2024

I placed the order and it arrived on time with very little wait time. This is the type of online shipping experience everyone deserves. I would definitely purchase from J & P Cycles again.

Date of experience: February 16, 2024
Arkansas
1 review
0 helpful votes
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Phone call with J & P cycles
February 16, 2024

I was recently trying to find some highway foot pegs for my 2010 Honda Goldwing that came back for enough for my short legs. I called JNP cycle and we figured out which ones I need. The Kuriakan pigs are great, and the gentleman on the phone made things very easy for me. A pleasure to do business with them.

Date of experience: February 16, 2024
New Hampshire
1 review
0 helpful votes
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Quick and eazy!
February 16, 2024

The two tires I ordered came within two days of placing the order, which was faster than the estimated time of delivery, very excited, and very pleased

Date of experience: February 16, 2024
Puerto Rico
1 review
0 helpful votes
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Satisfied customer
February 16, 2024

Fast, reliable service. Good brands at competitive prices.

Date of experience: February 16, 2024
Utah
1 review
0 helpful votes
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First time purchasing from J&P
February 16, 2024

Plenty of products to choose from and fast delivery

Date of experience: February 16, 2024
Pennsylvania
1 review
0 helpful votes
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Great service,fast delivery.
February 16, 2024
Updated review

Exactly as advertised.Always a good transaction.Easy shopping online.

Date of experience: February 16, 2024

Been great
October 5, 2023
Previous review

Been great

Date of experience: October 5, 2023
Alabama
3 reviews
0 helpful votes
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GREAT SERVICE
February 16, 2024
Updated review

GREAT SERVICE! GREAT PRODUCT! THE PRODUCTS WERE EXACTLY AS ON THE WEBSITE! AS USUAL GREAT PRODUCTS AND GREAT CUSTOMER SERVICE!

Date of experience: February 15, 2024

GREAT!
January 7, 2024
Previous review

GREAT! YOU WERE OUT OF STOCK ON ITEMS THAT I NEEDED!

Date of experience: January 7, 2024
California
1 review
0 helpful votes
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Good product
February 16, 2024

Product was as described and looks great! Shipping was quick.

Date of experience: February 15, 2024