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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I'd wanted to get some luggage guards for my wife's Harley Deluxe. Tired since 2020 and even called Harley and was told that there's nothing that would fit. Just looking at J&P lately saw a pair that was made by Hog workz that they would fit. Ordered and they're on the bike. Fit perfectly and simple quick installation. Good quality and Great price
JPCycles has gone above and beyond to make sure I was taken care of during and after my order. Their customer service was great and attentive to my needs. Very refreshing dealing with a company who cares. I would highly recommend. My helmet is awesome!
Always been good Service been using J and P for over 20 years all three of my bikes have J and P parts on them
Not just a bolt on needed some tweaking to make it work
Fast shipping parts received as described no issues whatsoever thanks
The helmet I received from JP Cycles came quickly and was in perfect condition! We look forward to buying more products from them in the future.
JP cycles is always my first stop for Harley parts. However, they like others don't always have what you need.
Quick & easy site navigation, products in stock. Had a number of choices but had what I wanted and needed for my bike.
Had an excellent time dealing with J&P. My order arrived sooner than expected and in good condition.
Bought a battery and 2 spark plugs and a battery hold down.
Box was destroyed because of no packaging inside and battery was able to bounce around in box and damaged shipping box.plugs and Hold down fell out of box in transit…
Did not report to you because you would say rough shipping…ups would have said improper packaging
And both of your companies would have wasted my time…so I reordered from Dennis kirk
We are sorry your experience was not up to standards Please know that we take feedback very seriously. We would have been more than happy to replace any damaged items. Always contact us when you have any issue. Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected]
Cheapest price for the item I bought. The Avon air grips were free shipping and also cheaper then the prices on the Avon website it's self.
Easy to find parts or gear for your bike. Good prices and fast shipping!
Fast response fast delivery. Prices are good and customer service is friendly and helpful
I have ordered many things from this company. Everything was exactly what it said it was. And fit!
Buy from J&P is done without worry. Always great service and product satisfaction.
Order new black jiffy stand arrived in great time and good shape
I ordered an ignition switch for my Harley and it looks as good as original.
I looked up what I was looking for, found it and ordered it, it's that easy, no problem. Item came in reasonable time and packed so no damage would destroy it, nice job, keep up the good work. I'll be ordering exhaust pipes soon just have to make up mind on which one.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We do apologize you had an issue with the promo code. First, please make sure you are logged into your account. Guest accounts may not be eligible for promotional discounts. We offer many promo codes for new and existing customers. Unfortunately, some manufacturers do not allow us to extend a discount this is why we must say ***Exclusions do apply*** I have added a link below to our exclusions. Also, additional restrictions can apply depending on the promotion. Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected] before placing the order and we will be glad to assist and confirm any exclusions or restrictions. Once again, we appreciate your feedback and we look forward to doing business with you in the future.
https://www.jpcycles.com/promotion-exclusions