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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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It was tough to find a matching set of tires for my unique Scrambler, J&P had them in stock but they were two years old via date code, Im confident they will ride the same as newly produced ones.
The website was easy to order from. I got like 5 different boxes and a couple were complicated to obtain.
Wrong tire was sent and they got back to me and had the new ones sent free of cost.
Great service good packing, could've been a little quicker on the shipping but it was adequate.
Ordered a speedometer/ bezel kit for a 94 Harley Sportster. Description said it was for FL models but the fitment notes said it said it would a 94 Sportster. There were no dimensions included in the description. I decided to take a chance and the kit that I received was definitely only for a FL type with a console mounted speedometer.
Chosing the right windshield was very easy as the website showed the exact measurements of where the existing hardware should fit. The existing hardware fit the windshield perfectly. The order was super easy and the delivery was faster than expected. I would definitely recommend purchasing through J&P Cycles.
All parts ordered were correct and came in a timely matter
Got help from online chat to insure this what I want. Great experience! Exact replacement!
Everything was great. Would do service with them again.
Got. The brake line very fast bit the had to wait for the ends and crush washers for another. 3 or 4 days. Which this time of year wasn't a big deal but had it been riding season that would had have been an issue
The handle bars shipped the day of the order, then they arrived the second day. The 2 up and 2 back bars are perfect for my riding comfort.
Got my order fast. Great price, was pleased with entire process
It was delivered on time, the installation was not difficult, and my throttle response is better.
Fast delivery great service thanks for the opportunity and information on the parts I needed
Overall I am very pleased with my purchase. Took awhile to get it though.
Customer Service was very kind, all I can say! I'm not sure who I talked to when I ordered the first license plate holder. Excellent service A1
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

