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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,874
quality
23,588
This company responds to reviews on average within 5 days

Instant Feedback

73,174 reviews

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New York
1 review
0 helpful votes
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Quick delivery
February 23, 2024

It was tough to find a matching set of tires for my unique Scrambler, J&P had them in stock but they were two years old via date code, Im confident they will ride the same as newly produced ones.

Date of experience: February 22, 2024
Washington
1 review
0 helpful votes
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It was good
February 23, 2024

The website was easy to order from. I got like 5 different boxes and a couple were complicated to obtain.

Date of experience: February 22, 2024
California
2 reviews
0 helpful votes
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Easy
February 23, 2024

Relatively easy for process and very good price. Will use in future.

Date of experience: February 22, 2024
Mexico
1 review
0 helpful votes
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Wrong item sent, fixed very fast.
February 22, 2024

Wrong tire was sent and they got back to me and had the new ones sent free of cost.

Date of experience: February 22, 2024
Florida
1 review
0 helpful votes
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I'll be back
February 22, 2024

Great service good packing, could've been a little quicker on the shipping but it was adequate.

Date of experience: February 22, 2024
Massachusetts
1 review
0 helpful votes
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Ordered a speedometer/ bezel kit for a 94 Harley Sportster. Description said it was for FL models but the fitment notes said it said it would a 94 Sportster. There were no dimensions included in the description. I decided to take a chance and the kit that I received was definitely only for a FL type with a console mounted speedometer.

Date of experience: February 22, 2024
Illinois
1 review
0 helpful votes
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Chosing the right windshield was very easy as the website showed the exact measurements of where the existing hardware should fit. The existing hardware fit the windshield perfectly. The order was super easy and the delivery was faster than expected. I would definitely recommend purchasing through J&P Cycles.

Date of experience: February 22, 2024
Indiana
1 review
0 helpful votes
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Parts received
February 22, 2024

All parts ordered were correct and came in a timely matter

Date of experience: February 22, 2024
Florida
1 review
0 helpful votes
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Deliver.
February 22, 2024

Got my order promptly, although it was one order it came as 3 different deliveries, wondered why it didn't come together though.

Date of experience: February 22, 2024
Minnesota
1 review
0 helpful votes
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Tail light
February 22, 2024

Got help from online chat to insure this what I want. Great experience! Exact replacement!

Date of experience: February 22, 2024
Indiana
1 review
0 helpful votes
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As expected
February 22, 2024

Everything was great. Would do service with them again.

Date of experience: February 22, 2024
Washington
1 review
0 helpful votes
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Front brake line
February 22, 2024

Got. The brake line very fast bit the had to wait for the ends and crush washers for another. 3 or 4 days. Which this time of year wasn't a big deal but had it been riding season that would had have been an issue

Date of experience: February 22, 2024
Texas
1 review
0 helpful votes
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Handle Bars
February 22, 2024

The handle bars shipped the day of the order, then they arrived the second day. The 2 up and 2 back bars are perfect for my riding comfort.

Date of experience: February 22, 2024
California
1 review
0 helpful votes
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The best
February 22, 2024

Awesome and the best absolutely love the tire I got

Date of experience: February 22, 2024
Ohio
1 review
0 helpful votes
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More hundreds
February 22, 2024

Buy all my $#*! here... another successful transaction

Date of experience: February 22, 2024
Pennsylvania
1 review
0 helpful votes
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Very pleased
February 22, 2024

Got my order fast. Great price, was pleased with entire process

Date of experience: February 22, 2024
Texas
2 reviews
0 helpful votes
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It was delivered on time, the installation was not difficult, and my throttle response is better.

Date of experience: February 21, 2024
Maryland
1 review
0 helpful votes
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Everything was great 4
February 22, 2024

Fast delivery great service thanks for the opportunity and information on the parts I needed

Date of experience: February 21, 2024
Texas
1 review
0 helpful votes
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Replacement kit
February 22, 2024

Overall I am very pleased with my purchase. Took awhile to get it though.

Date of experience: February 21, 2024
Michigan
1 review
0 helpful votes
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J&P Cycles Like no Other
February 21, 2024

Customer Service was very kind, all I can say! I'm not sure who I talked to when I ordered the first license plate holder. Excellent service A1

Date of experience: February 21, 2024