On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I was able to go on their website and fine everything I need at reasonable price.
Excellent prices and a lot of items to choose from
Thank you for the positive experience. I wish you had all the parts I needed but what you are sending me is perfect. Courteous, professional and rapid service.
When I shop by my specific bike, model etc, the screen reverts back to the main page and not to the page I was on. Example. Shopped for saddlebags and above it, it says I can enter my model etc. I do this and it leaves the saddlebag screen and I have to reenter all my data again.
Great product fast shipping. Would definitely buy again.
Great selections at fair prices. Shipping was extremely quick.
Always satisfied
Always get my order within a week, always get what I order and if not the return policy is great, never had any problems and the
Products are great.
Order arrived quickly and a couple parts I didn't end up needing. I sent them back and they promptly credited my card. Great service. Customer for over 20 years.
Over winter my key for my old shovel went missing from its safe spot but thanks to JP Cycle it is ready to go weather the wife likes it or not plus now I have a spare for next time.
Ordered a clutch cable but it was too short. Sent. It back and received a refund. Ordered the correct size and all is good.
We have struggled to find a reliable source for parts for our older Harley. We are so grateful to have found a trusted and reliable source to continue with our project!
My husband and I both ordered tires for our bikes. They were shipped and delivered within 4 days!
Wish it was faster especially for somewhat local of a delivery
The tires arrived faster than expected. I will definitely choose J&P Cycles again.
I have been dealing with J&P Cycles for over 20 years. They've always been very reliable in both their both their customer service and their reliability as far as getting the right part when they say I'll get it and if there is a problem they're always very helpful if I have to make a phone call.
Very positive experience and looking forward to doing business with you!
They always have the parts had a good price also!
Great selection of different styles and brands which almost makes it hard to choose
My fender spacers arrived in a timely manner and were just a described. Never disappointed.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members