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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,905
quality
23,934
This company responds to reviews on average within 5 days

Instant Feedback

74,216 reviews

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Texas
1 review
0 helpful votes
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Speedy delivery
April 9, 2024

Ordered my product and received it the very next day.

Date of experience: March 30, 2024
Kentucky
1 review
0 helpful votes
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Parts
April 9, 2024

Everything came fast but don't get the hog workz billet roadglide windscreen trim absolutely horrible paper thin and doesn't Lin up at all
Obviously that's not any fault of JP cycle have no complaints on them

Date of experience: March 30, 2024
Nevada
1 review
0 helpful votes
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Easy online ordering. The website gives detailed pictures and descriptions of items

Date of experience: March 30, 2024

Love the fast shipping and turnaround
October 12, 2023
Previous review

Love the fast shipping and turnaround

Date of experience: October 11, 2023
Illinois
1 review
0 helpful votes
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Great service
April 9, 2024

Order came very fast great product. Will definitely do business again

Date of experience: March 30, 2024
Azerbaijan
2 reviews
0 helpful votes
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Revzilla and JPcycles is top!
April 9, 2024

Always have positive experience from your market.All in top! Thanks!

Date of experience: March 30, 2024
Arizona
1 review
0 helpful votes
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Great shop for ordering Harley parts. If you own a Harley you know you will need parts. J&P is my go to place.

Date of experience: March 29, 2024
Oregon
1 review
0 helpful votes
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Wrong items sent. Happens often
April 9, 2024
Updated review

I received the wrong items again. Before I just bought the right stuff and didn't worry about a reimbursement. I will this time though.

Date of experience: March 29, 2024

Good stuff
January 20, 2024
Previous review

Good stuff

Date of experience: January 20, 2024
North Carolina
1 review
0 helpful votes
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Shiny chrome
April 9, 2024

Easy to order, fast shipping, arrived fast. Correct part for a Heritage.

Date of experience: March 29, 2024
Arizona
1 review
0 helpful votes
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HD brake rotors
April 9, 2024

Fit and work perfectly. Arrived in timely manner. They look like the open rotors the bike came with.

Date of experience: March 29, 2024
California
1 review
0 helpful votes
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Great
April 9, 2024

Would have been five stars. Tired are great just didn't like the blue coat that came on the white walls. Other than that it was great

Date of experience: March 29, 2024
Georgia
1 review
0 helpful votes
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Ordered a Givi windscreen, received it, opened the box and the corner was broken. Made contact with Customer Service, hassle free return and replacement. New windscreen arrived in like three day. Thank You

Date of experience: March 29, 2024
Washington
1 review
0 helpful votes
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First time customer
April 9, 2024

Ordered tires for my Roadking, I received exactly what I ordered and they came within 3 days on ground. I will be using them again in the future. Already putting the list together.

Date of experience: March 29, 2024
Florida
1 review
0 helpful votes
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Great Experience
April 9, 2024

Item available and in stock. Shipped promptly. Excellent packaging. Arrived on time with great communication

Date of experience: March 29, 2024
Ohio
1 review
0 helpful votes
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Very helpful
April 9, 2024

Called to speak with someone as I couldn't find the right kit for my motorcycle on the website. The rep (unfortunately I forget his name) was very friendly and helpful. I told him what I had and what I was looking for, he found it and set up my order within minutes. I

Date of experience: March 29, 2024
Colorado
1 review
0 helpful votes
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Got what I needed
April 9, 2024
Updated review

I was given the correct part number by the person I spoke to and was able to order after testing.

Date of experience: March 29, 2024

Too small
January 11, 2024
Previous review

Easy to navigate, Helmet too small, mushroom head too.

Date of experience: January 11, 2024
Oklahoma
1 review
0 helpful votes
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Fast
April 9, 2024

It was really great to get my parts so quick and no damage whatsoever

Date of experience: March 29, 2024
Maine
1 review
0 helpful votes
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Great product and service
April 8, 2024

Very good easy to look up parts. Quick delivery! I recommend for any motorcycle needs

Date of experience: March 29, 2024
Kansas
1 review
0 helpful votes
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Always great parts
April 8, 2024

Have ordered many things from here never had any problems with part quality, or returning if needed

Date of experience: March 29, 2024
New York
1 review
0 helpful votes
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Very helpful and quick delivery,u can order on line or call them and order your item.

Date of experience: March 29, 2024
California
1 review
0 helpful votes
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Relays
April 8, 2024
Updated review

Got the parts I needed, one part was slow to get here through the mail, but all was good.

Date of experience: March 29, 2024

Awesome, always has the parts I need, and tech help...
November 16, 2023
Previous review

Awesome, always has the parts I need, and tech help when I need it

Date of experience: November 16, 2023