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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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A couple of things that I ordered did not fit right on to my motorcyle. I believe I can make them work.
Found exactly what I was looking for! Thank you so much for your fast shipping and great product!
OEM windshield for 1997 Hugger Sportster. Perfect fit. All holes lined up. Very happy wife. Looks great so I'm happy. Regulator for 1999 Suzuki GZ250, that baby is charging now!
I have purchased many items and they have all been high quality and I received them fast. J&P has been my first stop for parts for different motorcycles.
J & P were there as they always have been over the years of riding
Ordered red lenses to go with the kit to make the rear signals on my road king running and brake light, lenses looked great and came in fast
Easy to use site. Item was easy to find and was a great delivery time.
Website was a breeze to navigate, and the military discount was easily applied. Customer service was not available via telephone
Found everything I needed with ease compared to some experiences on other websites. However, it turned out that one out of five items did not arrive. Turned out to be a UPS error, not to mention something that I actually had on hand. J&P refunded me for the item that did not arrive and I was able to complete my MC spring maintenance.
I ordered a front and rear tube, one of each, and received one rear and a case of six front tubes.
Great deal huh? I called the company and told them about the mistake. Someone in shipping probably saw the part number and thought it was for one item, not six. About a $150.00 mistake in my favor, but I was honest about it and shipped the extra five back to them. They gave me a $50.00 account credit, which I thought was very generous.
I had a challenging time finding the dimensions of the parts. Used blind luck to get the right parts.
Easy to use website, fast processing and shipping. Order arrived well packaged.
Quick delivery and friendly customer service. Tracks the order closely
Every order has to be started by scratch, repeat orders [tires,break pads oils exc.]should be streamlined
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members