On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Super happy with communication, quality of product and price. Thank everyone at J&P Cycle for the service. Looking forward to be doing more business in the near future.
Delivery was relatively quick, all parts fit as advertised, and were in good shape when delivered. All considered very positive experience.
Absolutely a great experience purchasing tires from JPC! This is not my first time and it won't be the last. Very fast shpg and I couldn't ask for better customer support! Thank you very much!
Fast shipping huge selection to choose from great reviews and installation videos
I was a die hard Dunlap man but had to get this in a pinch, I took a trip to Mexico 700+ miles never felt a pot whole. Great tire.
The seat arrived in good condition however we discovered it would not fit my bike and had to return it. J&P Customer service were great, will definitely use J&P again.
The lens fit tight which is excellent, the chrome ring does not go to the housing. The re is now a red ring that is visible. Also the lens is curved, not flat like original lenses. I had to order the original, wanting to keep it looking correct.
Bought crash bars and they were a perfect fit for my buke. It was really hard to find anyyhibg that would fit my 2026 Honda rebel 500, since they are hard to find for thr newer modle.
Order was delayed being shipped for almost a week and would have sat there if I wouldn't have called. The personal I spoke with said it was scheduled to depart the next day but I just find it coincidental that it got here within 3 days of my calling.
Bugs
We sincerely apologize for the delay in shipment. As mentioned at the time of purchase, your item had a lead time of 1-2 business days due to a ordering process with our vendor, who does not ship directly to customers. Based on our records, it appears that your order has arrived within the expected time frame. We appreciate your patience and understanding.
Easy to use when shopping for my bike and was able to use discount codes and promos without issue. Thank you!
The entire selection, pricing, ordering and shipment tracking was all done on my cell phone.
Ordering process was easy and everything was delivered in a week. Used their installation video to install the exhaust head pipe and it was very helpful. Amp and speakers were true pug and play.
The site is very easy to navigate and find what ur looking for. Gives u the best prices and checkout was just as easy. Would recommend this site to all of my friends. I will definitely be shopping here again
Very easy to navigate site. Everything arrived quickly and of great quality
Overall, great experience. Fast shipping and clean communication about each step of the shipping process. Haven't gotten the parts put on yet, but they look fine.
Definitely the best store for quality bike parts. Easiest ordering, fast shipping, and everything I've ever ordered was in stock.
Spend $200 on an Arlen Ness oil guage. Get it and 1st its missing a part. Sourced it for a dollar at a local hardware store. 2nd the 3 way adaptor threads are no good, tried to install it before I realized it. $13 for a new one from Amazon. Should have returned it and just went without it.
Once again JP Cycles saved me a trip to the dealer who would have had to order the part anyway.
First this is a glowing review
I have been looking for this specific pant for a long time and everyone has been out of stock. I found this on your website and it said you had one available. I was very skeptical thinking that you had the wrong paint. I received the pants and they were exactly what I ordered packaged nicely. Although shipping took a little longer than expected, I got exactly what I wanted. Thank you!
The last two times I went there, there were problems with the computer. First I was looking for front brake pads and only rear pads came up. The second trip I wanted an air filter and when it came up on the computer it showed my filter but said it did not fit my bike, I bought it anyway and it did fit. After two visits, each with a problem I am hesitant to go back
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
Quick and easy delivery, I just didn't check handlebar diameter in the usb adaptor I purchased.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.