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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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The product, packaging, and delivery was commendable.
Excellent, painless, swift transaction
It was the wrong part so I sent it back and ordered the right part on 04/07/2024 so hopefully it gets shipped soon. Thank you
Very smooth and easy ordering. Was looking for a small backrest pad to just cover the mounting plate.
It also came with a chromed attachment plate for securing it to the sissy bar posts instead. A good deal for the price.
I had two separate orders on the same day (Sunday). The second order on Sunday still wasn't processed on Wednesday of the week. Two different calls on two different days about this order. The first call the representative gave me an account credit. The second call on Wednesday I was reminded of this. My reason for calling was it still wasn't processed! I got upset with this fact! If memory serves me correctly I asked it was possible to have the order expedited to get it processed and shipped. I was told that was not possible. The warehouse it was coming from was from Vegas. I had a prior order from here and had the same issue.
If this was my company/warehouse I'd begin to see why! The other is the two day shipping. It shouldn't matter where the warehouse. We the customers believe that you as a company would stand behind what you advertise! In the meantime I've begun looking for another company to order from! I also hope that they have no connections with J&P!
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
I ordered this petcock for my 2001 Indian Scout. Price was decent and the product was good quality. I have not put it on as of yet because I need to rebuild my carb! So far so good!
Paid additional 2nd day shipping only to find out I'd have to wait as long as 5-7 days to ship before waiting another 2 days. Not a big deal but would have saved the additional cost knowing it would take that long.
Packaging just crying out for being damaged. Hardly any packing to cushion the items in a box with so much room inside.
Quick and easy hoping this turns up quickly.
Received my new helmet yesterday, & I love it. I got a scorpion (skulls) in a full face, first one ever. I've always wore a modular, so I was kind of effie on a full face. But love it, The fit was perfect.
I order a lot of parts through here, they have always done right by me
Fast service quick delivery delivery expect to get parts as quick as I came to my house
They had the part I needed for my 2002 Harley. It came quickly and didn't cost me an arm or a leg.
Issue with tracking #'s made it seem I was missing an item, they quickly corrected and got my order sent the next day
Shipping was far less than mediocre. UPS allowed for my package to be signed for by someone else.
Shopping online looking for an upper chrome belt guard for my 09 Harley Rocker C, I came across (order) # ******* it stated WOULD NOT FIT I knew it would from all the research I've done. I received it today and installed it immediately. Love the final touch. 👍🏼
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
Great products, prices and shipping services.
Smooth, quick delivery and product was exactly what I expected
The equipment I ordered was to be guaranteed fitment for my motorcycle. I believe that to be a subjective statement as it required field modification to appropriately fit my bike. It was close, just not that close.
Always smooth and easy. Previous customer and will be back again.
Jo cycles has the best prices and fastest shipping. Been a customer for many years.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.