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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,948
quality
24,276
This company responds to reviews on average within 3 days

Instant Feedback

75,221 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Tires
April 24, 2024

Great pats and prices, fast shipping would recommend

Date of experience: April 14, 2024
Wisconsin
1 review
0 helpful votes
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Amazing
April 24, 2024

Finding and ordering what I needed was easy. The product I needed was no where else to be found.

Date of experience: April 14, 2024
Texas
2 reviews
0 helpful votes
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Metzeler ME888 100/90-19
April 24, 2024

Ordered on Monday night, received and had it installed by Friday afternoon. Price was fare and shipping was amazing.

Date of experience: April 14, 2024
Mississippi
1 review
0 helpful votes
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Helpful
April 24, 2024
Updated review

Fast and easy and free shipping very helpful and the person was very knowledgeable

Date of experience: April 14, 2024

Easy and fast
December 30, 2023
Previous review

Easy and fast

Date of experience: December 30, 2023
Virginia
1 review
0 helpful votes
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JP Cycles delivered
April 24, 2024

Ordered new clutch cable for my Harley as it was damaged and leaking fluid. New cable was a direct fit and worked seemlessly..

Date of experience: April 14, 2024
Washington
1 review
0 helpful votes
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Fuel line
April 24, 2024

Good quality always have what I'm looking for. Fast shipping

Date of experience: April 14, 2024
California
1 review
0 helpful votes
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I started looking for tires and J&P had what I needed in stock. I ordered late on a Friday, very excited to get my ride on the road. I called Monday to confirm shipping and the person who answered was very friendly and helpful. They had a shipping label by Monday and I had my ride in the road by Friday. What more can you ask for. So far the tires are great and they were very reasonably priced for some hard to find sizes.

Date of experience: April 14, 2024
Iowa
1 review
0 helpful votes
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Loving seat so far
April 24, 2024

Wonderful service and fast delivery, very happy so far just received the seat

Date of experience: April 14, 2024
North Carolina
1 review
0 helpful votes
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Love It
April 24, 2024

It worth it. Will order more from them. Have no issues with my new gears.

Date of experience: April 14, 2024
Washington
1 review
0 helpful votes
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Fuel flow
April 24, 2024

All is good upping the fuel delivery on my heritage

Date of experience: April 14, 2024
Virginia
1 review
0 helpful votes
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I received all 3 items in the same week I ordered them.

Date of experience: April 14, 2024
Washington
2 reviews
0 helpful votes
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Enjoyed shopping with JP. So much nice gear and will be shopping for more. Now looking for leather pants.

Date of experience: April 14, 2024
Texas
1 review
0 helpful votes
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Good price
April 24, 2024

Easy to shop and the prices were affordable. Will be using you guys for my needs.

Date of experience: April 14, 2024
Illinois
1 review
0 helpful votes
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Review
April 24, 2024

Had some questions about what product was best for me and they helped me figure it out.

Date of experience: April 14, 2024
New York
1 review
0 helpful votes
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Everything was as expected
April 24, 2024

Good process overall. Product was as expected. Delivered on time. No issues

Date of experience: April 14, 2024
Texas
1 review
0 helpful votes
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Fender Trim
April 24, 2024

The picture of the parts, is misrepresented. The picture shows a trim kit but I received just the fender tip.

Date of experience: April 14, 2024
Kimberly E. — J&P Cycles Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Ohio
2 reviews
0 helpful votes
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Web site
April 24, 2024

Web site is difficult to find desired products but they are easily found when using Amazon.

Date of experience: April 14, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

North Carolina
2 reviews
0 helpful votes
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Road King Parts
April 24, 2024

Easy website to order from and fast and easy shipment

Date of experience: April 14, 2024
Georgia
1 review
0 helpful votes
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Vance and Hines exhaust
April 24, 2024

These are an easy upgrade and the process was easy from start to finish.

Date of experience: April 14, 2024
Missouri
1 review
0 helpful votes
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Saddle bags
April 24, 2024

They are very helpful and if there is a problem they take care of the problem very professionally and efficiently one of the best companies I delt with

Date of experience: April 14, 2024