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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,926
quality
24,044
This company responds to reviews on average within 4 days

Instant Feedback

74,601 reviews

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Tennessee
1 review
0 helpful votes
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Shipping dates
April 24, 2026
Updated review

In the ordering process, it stated that parts were available 3-5 business days, which for some reason it took 3-5 days for the supplier to ship to J&P, then another 3-5 days to ship to me. Once I received my parts they were perfect and what I intended. I did receive partial order quickly, then another piece a few days later, then the remaining parts were delivered later.

Date of experience: April 13, 2026

Good company, shipping is frustrating, as the orders...
April 15, 2026
Previous review

Good company, shipping is frustrating, as the orders come from different warehouses. Read small print on timeframes. Still waiting on parts a week later.

Date of experience: April 5, 2026
South Carolina
1 review
0 helpful votes
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Tire Purchase
April 24, 2026
Updated review

Ordered my Tire and had it delivered in 5 days and was exactly as described and safely packed with no damage. Love J&P cycle, always good service and great installation videos.

Date of experience: April 13, 2026

Easy to order parts and clearly marked for fit
January 5, 2026
Previous review

Easy to order parts and clearly marked for fit

Date of experience: December 25, 2025
1 review
0 helpful votes
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Opinion of Baron extended cable kit
April 24, 2026
Updated review

Excellent quality of cables
Unfortunately, no instructions were included when the add said they were.
Luckily, I figured out where everything went on my Stratoliner and am extremely pleased with the results! A little pricey, however, definitely a smart move buying the complete kit. Thanks again

Date of experience: April 13, 2026

Phone call to Oscar was helpful
April 12, 2026
Previous review

Phone call to Oscar was helpful

Date of experience: April 2, 2026
1 review
0 helpful votes
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Very satisfied
April 24, 2026
Updated review

Very satisfied very satisfied very satisfied very satisfied very satisfied very satisfied very satisfied

Date of experience: April 13, 2026

Very satisfied
May 10, 2025
Previous review

Very satisfied

Date of experience: April 30, 2025
1 review
0 helpful votes
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Spectacular
April 23, 2026
Updated review

The part I ordered was hydraulic rear brake light switch it was a perfect match and came quickly. Now I can ride again thanks

Date of experience: April 13, 2026

Easy and fast!
April 9, 2026
Previous review

Easy and fast!

Date of experience: March 30, 2026
Texas
1 review
0 helpful votes
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Always have the parts we need at a great price with fast shipping.

Date of experience: April 13, 2026
Illinois
1 review
0 helpful votes
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Good service, great product
April 23, 2026

Fedex was a day late due to not having my package on correct truck. Box was ripped open and contents were dirty. Jp cycle has always been prompt on getting my parts quick. This time not so good. Package had boot prints all over it

Date of experience: April 13, 2026
Wyoming
1 review
0 helpful votes
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Good
April 23, 2026

Good, had no issues, came sooner than expected, which meant I got my bike back on the road sooner

Date of experience: April 13, 2026
1 review
0 helpful votes
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Tires
April 23, 2026

I accidentally ordered the wrong tires then I called them. They were very helpful. It didn't take much time for them to print me a return label was able to send them back with no problems. I re-order them They sent me the new tires right away. Thank you 🙏

Date of experience: April 13, 2026
1 review
0 helpful votes
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Great product and support
April 23, 2026
Updated review

With motorcycle shops becoming harder and harder to find it's nice to have a place to shop and get some support you might be in need of.

Date of experience: April 13, 2026

Always easy
December 31, 2025
Previous review

Always easy

Date of experience: December 21, 2025
Virginia
1 review
0 helpful votes
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The handle bar cable clamps pictured and ordered vs what arrived were different. Apparently the one I ordered is longer made by the supplier. I asked to begin the return/refund/credit process but haven't heard anything else.

Date of experience: April 7, 2026
Pennsylvania
1 review
0 helpful votes
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One of the plastic strap buckles broke the first time I tried to clip to my pants. The rubber strap is too stiff and too short. I am returning the straps. DO NOT PURCHASE!

Date of experience: April 13, 2026
1 review
0 helpful votes
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Very pleased with my purchase
April 23, 2026

I've been searching for the right chrome shift linkage for a while and I'm glad I found the right linkage, looks great and works well.

Date of experience: April 13, 2026
2 reviews
0 helpful votes
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Great Product Selection And Service
April 23, 2026
Updated review

For a few weeks I've been researching different seats for my 2020 FXLR. I always check out J&P's website first. I found one that was very close to what I was looking for, but I figured I'd try the manufacturer for the exact one I wanted. Upon calling them and talking to a representative they told me it would be at least 5 weeks before I could receive it (and I live locally to them). When I asked if it didn't meet my expectations could I return it, they were noncommittal. They said I should try J&P because "they have a good selection of their products ". I called J&P, placed my order and had the seat in less than a week.

Date of experience: April 12, 2026

Great Package Deal, But…….
February 24, 2026
Previous review

I really like having everything needed for a Harley three hole oil change. Except an additional quart of Primary oil should have been included. I didn't need the whole quart but I did have to go to the local Harley dealer and get more.

Date of experience: February 13, 2026
1 review
0 helpful votes
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Highway 21 9MM Helmet
April 23, 2026
Updated review

Fast ordering and shipping and handling also the delivery was fast. Thank you for the outstanding service and support for your customers.

Date of experience: April 12, 2026

Fast easy awesome service for the item I need
April 9, 2026
Previous review

Fast easy awesome service for the item I need.

Date of experience: March 29, 2026
1 review
0 helpful votes
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New air filter
April 23, 2026

Super easy to order and find my part. Shipped fast and delivered ahead of schedule. Fit perfect and is exactly what was advertised.

Date of experience: April 12, 2026
Ohio
1 review
0 helpful votes
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Low pro saddlebag guards
April 23, 2026
Updated review

Always been a great experience with J&P cycles. Guards fit perfect and are just as described. Would recommend.

Date of experience: April 12, 2026

GREAT PLACE
February 28, 2026
Previous review

I always shop here. They always have what I need and their great to deal with.

Date of experience: February 17, 2026
1 review
0 helpful votes
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Shipping
April 22, 2026

My order was lost by the USP. It was delivered a week later than expected. There tracking system had it in NC. Then it showed up the next day.

Date of experience: April 12, 2026
1 review
0 helpful votes
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Everything I ordered
April 22, 2026

Everything came quicker than expected, the order was complete everything was in perfect condition. This is good service!

Date of experience: April 12, 2026
1 review
0 helpful votes
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Paul Yaffe fender
April 22, 2026

It looks beautiful. If it fits as well as it looks I think it'll be perfect

Date of experience: April 12, 2026