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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,691
This company responds to reviews on average within 5 days

Instant Feedback

73,534 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Love It
April 24, 2024

It worth it. Will order more from them. Have no issues with my new gears.

Date of experience: April 14, 2024
Washington
1 review
0 helpful votes
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Fuel flow
April 24, 2024

All is good upping the fuel delivery on my heritage

Date of experience: April 14, 2024
Virginia
1 review
0 helpful votes
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I received all 3 items in the same week I ordered them.

Date of experience: April 14, 2024
Washington
2 reviews
0 helpful votes
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Enjoyed shopping with JP. So much nice gear and will be shopping for more. Now looking for leather pants.

Date of experience: April 14, 2024
Texas
1 review
0 helpful votes
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Good price
April 24, 2024

Easy to shop and the prices were affordable. Will be using you guys for my needs.

Date of experience: April 14, 2024
Illinois
1 review
0 helpful votes
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Review
April 24, 2024

Had some questions about what product was best for me and they helped me figure it out.

Date of experience: April 14, 2024
New York
1 review
0 helpful votes
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Everything was as expected
April 24, 2024

Good process overall. Product was as expected. Delivered on time. No issues

Date of experience: April 14, 2024
Texas
1 review
0 helpful votes
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Fender Trim
April 24, 2024

The picture of the parts, is misrepresented. The picture shows a trim kit but I received just the fender tip.

Date of experience: April 14, 2024
Kimberly E. — J&P Cycles Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Ohio
2 reviews
0 helpful votes
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Web site
April 24, 2024

Web site is difficult to find desired products but they are easily found when using Amazon.

Date of experience: April 14, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

North Carolina
2 reviews
0 helpful votes
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Road King Parts
April 24, 2024

Easy website to order from and fast and easy shipment

Date of experience: April 14, 2024
Georgia
1 review
0 helpful votes
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Vance and Hines exhaust
April 24, 2024

These are an easy upgrade and the process was easy from start to finish.

Date of experience: April 14, 2024
Missouri
1 review
0 helpful votes
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Saddle bags
April 24, 2024

They are very helpful and if there is a problem they take care of the problem very professionally and efficiently one of the best companies I delt with

Date of experience: April 14, 2024
Nebraska
1 review
0 helpful votes
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Always satisfied when buying parts.always correct!

Date of experience: April 14, 2024
Florida
3 reviews
0 helpful votes
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Easy to search parts and applications, with good pricing!

Date of experience: April 14, 2024

Good deal
December 26, 2023
Previous review

As always it is easy to locate and order parts.As always it's easy to locate and order parts with good pricing

Date of experience: December 26, 2023
Massachusetts
2 reviews
0 helpful votes
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Awesome. Fits perfect.
April 24, 2024

Go out of their way to help you and answer any questions.

Date of experience: April 14, 2024
Qatar
1 review
0 helpful votes
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Thank you
April 24, 2024

Thank you
Was very good experience to do business with you

Date of experience: April 14, 2024
Louisiana
1 review
0 helpful votes
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Newbie Harley owner
April 24, 2024

Seat is exactly as I wanted. I entered my bike info and your site matched me up with what I needed.

Date of experience: April 13, 2024
Illinois
1 review
0 helpful votes
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On my last order,I accidentally sent it to the wrong address. I called them up and explained what happened.JP were very efficient getting the change made to get it to the proper address and the product was very good. Long time customer support has always been great!

Date of experience: April 13, 2024
Kentucky
1 review
0 helpful votes
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Service and delivery was excellent
April 24, 2024

Everything was self explanatory and convenient to do,thank you

Date of experience: April 13, 2024
Utah
1 review
0 helpful votes
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Kickstand for the road king
April 24, 2024

Easy ordering for all your motorcycle needs as well as fast delivery.

Date of experience: April 13, 2024