Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I received all 3 items in the same week I ordered them.
Enjoyed shopping with JP. So much nice gear and will be shopping for more. Now looking for leather pants.
Easy to shop and the prices were affordable. Will be using you guys for my needs.
Good process overall. Product was as expected. Delivered on time. No issues
The picture of the parts, is misrepresented. The picture shows a trim kit but I received just the fender tip.
Web site is difficult to find desired products but they are easily found when using Amazon.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Easy website to order from and fast and easy shipment
These are an easy upgrade and the process was easy from start to finish.
They are very helpful and if there is a problem they take care of the problem very professionally and efficiently one of the best companies I delt with
Always satisfied when buying parts.always correct!
Easy to search parts and applications, with good pricing!
As always it is easy to locate and order parts.As always it's easy to locate and order parts with good pricing
Go out of their way to help you and answer any questions.
Seat is exactly as I wanted. I entered my bike info and your site matched me up with what I needed.
On my last order,I accidentally sent it to the wrong address. I called them up and explained what happened.JP were very efficient getting the change made to get it to the proper address and the product was very good. Long time customer support has always been great!
Everything was self explanatory and convenient to do,thank you
Easy ordering for all your motorcycle needs as well as fast delivery.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.