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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Love it, it's easy to order and it was in stock. Plus it makes my 2009 road king sound aggressive and I love it.
Had to reorder this part because you sent me one that doesn't fit my bike.
Been buying for years from you good prices good service but would love it if you bought back the catalog
Have been buying from jp cycles for years fast shipping easy ordering miss having catalog when building custom stuff can't go by model and year was nice to flip through pages and look at different products going online is just not the same
Fast and friendly speedy shipping product was just as described
The mount I ordered arrived on time and fit perfectly
The whole process was quick, and easy. From their product selection, reviews, videos. After the voice was made the pay options, and even the updates that are given, and the timely delivery.
Able to search and select from many different product choices and price points.
Delivery was quick too!
*Be cool if they'd send some stickers with their orders (not so subtle hint)*
Appreciate ya'll so much delivery was on point fits perfectly
Quality and variety on all the parts you need with fairly quick shipping.
I have ordered a few things from J&P, and am always satisfied with service and the products.
Intstructions just plain sucked, still think its the wrong part and the tech department was clueless. Watse of 40.00. Ill be going to dennis kirk
Your rocker shims labled " big twin" dont fit on my shovel even though they claim to be correct on label and on your site
We love doing business with JP Cycles. Your employees are helpful, patient, and understanding! Please, keep up the great work.
Helpful website that was easy to navigate and Military/First-Responders discount that was quickly verified
Ordered parts and received them in a very timely manner
Ordered a wiring harness. Shipped the next day and I had it within two days of ordering. Got exactly what I needed, fit the bike perfectly.
No problems. The order arrived 2 days after I placed the order and it was in excellent condition. I was pleased with the item and the service.
Awesome as always. Thanks again for the great service and stock.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


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