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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,894
quality
23,805
This company responds to reviews on average within 5 days

Instant Feedback

73,870 reviews

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Kansas
1 review
0 helpful votes
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Leaks like a sieve
April 26, 2024

Bought for a 2010 fxdc which the site said it would fit, but it did not and leaked badly.

Date of experience: April 16, 2024
Michigan
1 review
0 helpful votes
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Overall good!
April 26, 2024

I had ordered a specific part and a different one from what was ordered was sent. Reordered the right one the next day, and have to return the wrong one. But the other parts ordered fit and look great!

Date of experience: April 16, 2024
North Carolina
1 review
0 helpful votes
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Oil and filter for zx10r
April 26, 2024

Order was placed and shipped in a very timely manner. And, shipment was received just as order was placed. Thanks for such flawless transaction.

Date of experience: April 16, 2024
Missouri
1 review
0 helpful votes
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Brake light strobe
April 26, 2024

Got the parts quickly and easy installation just didn't do what I was expecting

Date of experience: April 16, 2024
Australia
1 review
0 helpful votes
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Happy days
April 26, 2024

Great easy experience, from start to finish. Thanks J & P.

Date of experience: April 16, 2024
Illinois
1 review
0 helpful votes
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Great service fast delivery
April 26, 2024

I chatted with their sales ladygot the correct tire size for my ultra classic, she completed my order and zI recied my tire right on schedule

Date of experience: April 15, 2024
Ohio
1 review
0 helpful votes
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Feedback
April 26, 2024

I ordered what I needed. All computers. No humans.

Date of experience: April 15, 2024
Oklahoma
1 review
0 helpful votes
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Saddlebag latch
April 26, 2024

The spring broke on saddlebag latch. Ordered this replacement and was a exact match. Simple installation, no problem.

Date of experience: April 15, 2024
Kimberly E. — J&P Cycles Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Tennessee
1 review
0 helpful votes
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Exhaust system
April 26, 2024

Everything was as it said it would be. Highly recommend buying from here.

Date of experience: April 15, 2024
Kansas
1 review
0 helpful votes
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So Easy A Caveman
April 26, 2024

Quick, easy, simple to order, reasonable prices... Great selection quality merchandise.

Date of experience: April 15, 2024
Texas
1 review
0 helpful votes
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Front tire
April 26, 2024

Good price and ease of ordering. Product arrived in great shape and arrived sooner than expected.

Date of experience: April 15, 2024
Pennsylvania
1 review
0 helpful votes
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Alway a pleasure ordering.
April 26, 2024

Never had a disappointing experience when ordering.

Date of experience: April 15, 2024
California
2 reviews
0 helpful votes
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Easy shopping
April 26, 2024

Was easy to shop for the part I needed, and the value was cheaper then other websites

Date of experience: April 15, 2024
Texas
1 review
0 helpful votes
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I ordered the tires they came quickly as always i do my research on tires or anything i put on my bike the tires are good so far and getting them shipped and received by jp cycles was easy as always the new tires seem to have good tread depth and stability features and they handle great making the bike feel a little more planted on the road.

Date of experience: April 15, 2024
Colorado
1 review
0 helpful votes
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As always, amazing
April 25, 2024

Not my first order. You guys are awesome. Thank you!

Date of experience: April 15, 2024
Canada
1 review
0 helpful votes
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Fast delivery good price
April 25, 2024

Well packaged item, fast delivery, good price too. Very happy with the experience.

Date of experience: April 15, 2024
Arkansas
1 review
0 helpful votes
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Great as always
April 25, 2024
Updated review

Customer for years. Fair prices and fast shipping. Will continue to be a customer for years to come

Date of experience: April 15, 2024

Awesome as always
April 20, 2024
Previous review

Awesome as always

Date of experience: April 10, 2024
Michigan
1 review
0 helpful votes
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All good!
April 25, 2024

Shipping was fast and product was good! I will buy from them again!

Date of experience: April 15, 2024
Florida
1 review
0 helpful votes
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Wrong push rods
April 25, 2024

I ordered Quickly adjustable push rods what I received was basic adjustable push rods. This created more work than anticipated but still got the job completed. The reason for 3 stars is that when something is ordered the people doing the shipping should pay more attention. The employee at the store that helped me was great and showed me on the computer screen my order so I knew exactly what I was supposed to receive. The problem was at the warehouse and the packaging employee. Luckily it wasn't to big of a mistake. Maybe my order would have been correct if I would have ordered on Amazon.

Date of experience: April 15, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Florida
1 review
0 helpful votes
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Great service, great product.
April 25, 2024

Ordering was easy. I received the product in a timely manner. Product was exactly what I ordered.

Date of experience: April 15, 2024