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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,896
quality
23,826
This company responds to reviews on average within 5 days

Instant Feedback

73,935 reviews

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Montana
1 review
0 helpful votes
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Always been able to get or find parts for my 64 Pan.
April 26, 2024
Updated review

Always have what I need since 1974. Still a 6 volt system and parts are getting scarce.

Date of experience: April 16, 2024

Always have what I need since 1974
April 5, 2024
Previous review

Always have what I need since 1974.

Date of experience: April 5, 2024
Kentucky
1 review
0 helpful votes
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Good product and service
April 26, 2024

I got exactly what I ordered in a timely fashion. Part quality met my expectation.
I will definitely continue to use this site for future needed parts

Date of experience: April 16, 2024
New York
1 review
0 helpful votes
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Good
April 26, 2024

No problem good service good product and customer service

Date of experience: April 16, 2024
Arizona
2 reviews
0 helpful votes
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Couldn't be better
April 26, 2024

Easy to order, fast delivery, item was exactly as described. I will definitely be a repeat customer!

Date of experience: April 16, 2024
Ohio
1 review
0 helpful votes
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Have what I need.
April 26, 2024
Updated review

Good experience as usual, have many of the vintage parts I need to support my hobby at reasonable prices.

Date of experience: April 16, 2024

Always good
February 20, 2024
Previous review

Always good. Thanks

Date of experience: February 20, 2024
Massachusetts
1 review
0 helpful votes
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Very fast and easy ordering.
April 26, 2024

Fast and easy all good qaulity. Have ordered parts for my 89 HD sportster and have been able to find all replacement parts I have needed.

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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Good stuff
April 26, 2024

Easy to find offered faster shipping options quick and easy check out

Date of experience: April 16, 2024
Illinois
1 review
0 helpful votes
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Great products and service
April 26, 2024

The problem I had was nothing to do with j&p,my problem was with usps, I have always been well satisfied with J&P cycles and the products I have received, thanks

Date of experience: April 16, 2024
Ohio
4 reviews
0 helpful votes
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Great Service
April 26, 2024

Easy to order and I received exactly what I ordered in a very quick delivery.

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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It was online so I kept getting distracted by women who want me who are in my area.

Date of experience: April 16, 2024
District of Columbia
2 reviews
0 helpful votes
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Wax toy what I was looking cor
April 26, 2024

Great site. Everything I ever need is at J&P Cycles.

Date of experience: April 16, 2024
Indiana
1 review
0 helpful votes
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I ordered a preinstalled seat, but the image did not match the product. I called customer support, and Jesse was able to confirm that I was ordering the seat and not the passenger pillion shown in the image. Thank you, Jesse!

Date of experience: April 16, 2024
Nevada
1 review
0 helpful votes
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GREAT RIDING BOOTS
April 26, 2024

These are my 3rd pair of riding boots ( first pair from JP Cycles).These boots are fantastic.sturdy,flexible leather.do not feel like cement blocks lol.For price paid you will not find better.Very satisfied with comfort,support and protection...

Date of experience: April 16, 2024
North Carolina
1 review
0 helpful votes
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Good service
April 26, 2024

Good service with quick turn-around. Over all good experience for a 1st time purchase.

Date of experience: April 16, 2024
Idaho
1 review
0 helpful votes
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Perfect
April 26, 2024

I order a few things for my husband on this site and we received them in a timely manner. He hasn't complained about the products received so I assume they were what we ordered and what he needed.

Date of experience: April 16, 2024
North Carolina
1 review
0 helpful votes
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Breather and bearings
April 26, 2024

Very quick and expedited service. Definitely would use again!

Date of experience: April 16, 2024
Nevada
1 review
0 helpful votes
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Good and fast
April 26, 2024
Updated review

Easy to take care of and it got here with in a reasonable time.

Date of experience: April 16, 2024

Good service
February 14, 2024
Previous review

No complaints from me it's all been good so far. Nothing has been late or torn apart

Date of experience: February 13, 2024
Michigan
1 review
0 helpful votes
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Great product that fits
April 26, 2024

I looked for a product to cover the battery and the rest of the wiring under the seat, that I could build a super low profile seat off of, and this seat pan did the job.

Date of experience: April 16, 2024
Kansas
1 review
0 helpful votes
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Parts
April 26, 2024

Got parts in timely manner, packaged well and all right parts first time.

Date of experience: April 16, 2024
Georgia
1 review
0 helpful votes
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No problems. Needed a rear tire for my 14 Street Glide. Got it ordered, price was comparable, shipping was fast and no problems. Would recommend.

Date of experience: April 16, 2024