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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,901
quality
23,899
This company responds to reviews on average within 5 days

Instant Feedback

74,118 reviews

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Kansas
1 review
0 helpful votes
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Perfect, just one issue:
April 28, 2024

I bought a rear tire and the size was correct but it did not have options to choose load rating. Mine had a load rating of 71H but the tire I received was 77H.

Date of experience: April 17, 2024
New York
1 review
0 helpful votes
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Came early fit right
April 28, 2024

Easy to order fast shipping highly recommended. Emailed with updates great site and team

Date of experience: April 17, 2024
Tennessee
1 review
0 helpful votes
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I needed a batter pair of gloves but was on a budget. I found the perfect ones for my price range and that fits my style. Not only was the price amazing but the product arrived so much quicker than I anticipated. Will order from them again in the future!

Date of experience: April 17, 2024
Singapore
1 review
0 helpful votes
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No shipping options for postage to australia as with my other purchases otherwise would have been five star

Date of experience: April 17, 2024
Michigan
1 review
0 helpful votes
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Thumbs up for J&P 😎👍
April 28, 2024
Updated review

Very reliable company to do business with. The only time I don't buy from J&P is when they don't have part needed. RPM is also a wise investment especially if you have numerous parts/accessories you're planning on purchasing, fast free shipping, easy returns, discount on products, earn points that save even more. And the staff is very helpful.

Date of experience: April 17, 2024

Thanks for the assistance
February 28, 2024
Previous review

Thanks for the assistance. Great place to do business!

Date of experience: February 28, 2024
Minnesota
1 review
0 helpful votes
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Putting together a1988 883 sportster
April 27, 2024
Updated review

I have purchased a fuel tank,head light,and a speedometer

Date of experience: April 17, 2024

Excellent,easy to use
November 23, 2023
Previous review

Excellent,easy to use

Date of experience: November 23, 2023
Colorado
1 review
0 helpful votes
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Fast shipping and great product.
April 27, 2024

It was easy ordering tires and shipping was extremely fast. Thank you and will definitely be a repeat customer.

Date of experience: April 17, 2024
Illinois
1 review
0 helpful votes
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So happy to get my money's worth and not get robbed literally

Date of experience: April 17, 2024
Florida
1 review
0 helpful votes
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Parts
April 27, 2024

Best never any problems with J&P cycles, thanks again

Date of experience: April 17, 2024
Canada
1 review
0 helpful votes
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Experience was good other then product not fitting as it should...but made it work.

Date of experience: April 17, 2024
Texas
1 review
0 helpful votes
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Wrong parts
April 27, 2024

Two of the items I received are not what I ordered

Date of experience: April 17, 2024
Georgia
1 review
0 helpful votes
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Hope it fits my 1996 harley davidson sportster 883XL

It fit perfect now for a new seat black with red stitching for my 2005 harley sportster

Date of experience: April 17, 2024
Florida
2 reviews
0 helpful votes
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GREAT HELMET!
April 27, 2024

Ordered a helmet for my wife and am very pleased with the shipping time and the helmet. Thanks Again.

Date of experience: April 17, 2024
Arkansas
1 review
0 helpful votes
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Fast
April 27, 2024

Good quality but light switch needs modified to fit one inch bars.

Date of experience: April 17, 2024
Illinois
1 review
0 helpful votes
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J&P Cycles
April 27, 2024

Great service and delivery as always.
Highly recommended!

Date of experience: April 17, 2024
Illinois
1 review
0 helpful votes
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Shipping was slow
April 27, 2024

Fast and easy just like my women. Not sure why I have to enter 50 characters but here you go

Date of experience: April 17, 2024
Oregon
1 review
0 helpful votes
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Arrived on time.
April 27, 2024

Great timing on the promo's, utilized one! Plan to shop more in future.

Date of experience: April 17, 2024
California
1 review
0 helpful votes
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Great experience
April 27, 2024

I had a great experience with J&P. I found the tires I wanted for my bike and they arrived right on time.

Date of experience: April 17, 2024
Michigan
2 reviews
0 helpful votes
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This is not the first time I have ordered from J&P Cycle. They have an easily navigational web site with a great selection of quality products and pricing. And if you need extra assistance, their technical staff is right on the mark.

Date of experience: April 17, 2024
California
1 review
0 helpful votes
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Great service!
April 27, 2024

Great experience overall, I was able to find parts easily and navigate through website easily. Also fast delivery service faster then I expected.

Date of experience: April 17, 2024