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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,905
quality
23,934
This company responds to reviews on average within 4 days

Instant Feedback

74,216 reviews

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Connecticut
1 review
0 helpful votes
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Did everything online and was simple. Helmet works great!

Date of experience: April 18, 2024
Florida
1 review
0 helpful votes
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J&P is good
April 28, 2024

Last Joker product I will buy. No gasket and screws were metric. I tossed it out in the trash

Date of experience: April 18, 2024
Washington
1 review
0 helpful votes
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Terrible shipping
April 28, 2024

Says ships next day actually shipped 5 days later …

Date of experience: April 18, 2024
Kimberly E. J&P Cycles Rep
over a year old

We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.

Colorado
2 reviews
0 helpful votes
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Suggested hardware
April 28, 2024

Found the seats that I was looking for, need some mounting hardware. I would have been nice to see suggested hardware for the seats

Date of experience: April 18, 2024
Kimberly E. J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

North Dakota
1 review
0 helpful votes
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Voes works great on my sportster.
April 28, 2024

Everything arrived in a timely manner as described.

Date of experience: April 18, 2024
Maryland
1 review
0 helpful votes
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Bought items on the website and they were quickly delivered to my property without incident or issue

Date of experience: April 18, 2024
Washington
1 review
0 helpful votes
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Full price for a four-year old tire…
April 28, 2024
Updated review

Frustrated that the tire I paid full price for was 4 years old (wk/yr) stamp on sidewall. Would expect that from Amazon, not a vendor that deals in high product volumes specifically for motorcycles. Next time Amazon, where this tire was listed for $30.00 less (and probably newer)...

Also, Approved for GOVX (military retiree), but no discount.

Date of experience: April 18, 2024
Kimberly E. J&P Cycles Rep
over a year old

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.


Approved for GOVX (military retiree), but no discount...
April 16, 2024
Previous review

Approved for GOVX (military retiree), but no discount...

Date of experience: April 6, 2024
Maine
2 reviews
0 helpful votes
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Every experience I have had with J P Cycles has been very pleasent. Never had a issue yet.

Date of experience: April 18, 2024
New Mexico
2 reviews
0 helpful votes
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Dyna Wide Glide Parts
April 28, 2024
Updated review

My husband and I have used J&P Cycles in the past and so far have been pleased with their service and products.

Date of experience: April 18, 2024

Blah blah blah
April 17, 2024
Previous review

Blah blah blah

Date of experience: April 6, 2024
Tennessee
1 review
0 helpful votes
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Good quality
April 28, 2024

Received quick. Product came with detailed instructions.

Date of experience: April 18, 2024
New Jersey
2 reviews
0 helpful votes
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Ni e
April 28, 2024

Quick and easy. Also like to say thank you for the little extra off for being a fireman. After 2 decades of doing it, it's nice to buy from companies that offer a little something to us. Thank You. Dan

Date of experience: April 18, 2024
Minnesota
1 review
0 helpful votes
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Sizing
April 28, 2024

Bought same helmet 20 years ago other than color. And the new helmet doesn't even come close to fitting ( too small)

Date of experience: April 18, 2024
North Carolina
2 reviews
0 helpful votes
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In stock and fast delivery
April 28, 2024

Seamless and painless process, easy to navigate online store.

Date of experience: April 18, 2024
Georgia
1 review
0 helpful votes
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Saddle bags
April 28, 2024

Needed new saddle bags went to your website liked what I found ordered them got them easy to install and great look and fit

Date of experience: April 18, 2024
New Jersey
1 review
0 helpful votes
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Return not result of company.
April 28, 2024

The order was processed, and received in less time then initial estimate. The helmet didn't fit quite the way I hoped. So I returned it. The company received the helmet back, and issued a credit right away. Would order from here again in the future.

Date of experience: April 18, 2024
Wisconsin
1 review
0 helpful votes
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Ordering made easy
April 28, 2024

Thanks JP for being there for me for 35 plus years

Date of experience: April 18, 2024
Colorado
1 review
0 helpful votes
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Great product
April 28, 2024

The fit was exactly right and it seemed like a good quality product

Date of experience: April 18, 2024
New York
1 review
0 helpful votes
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With a lathe I was able to turn down the diameter of the part that fits into the pipe. Looks great I may just buy another and do the same since the replacement tip looks much better than the one Vance and Hines gives you with the exhaust

Date of experience: April 18, 2024
Ohio
1 review
0 helpful votes
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4 of 4 items
April 28, 2024

Received items in a timely manner and satisfied with quality of items.

Date of experience: April 18, 2024
Wisconsin
1 review
0 helpful votes
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Short antenna
April 28, 2024

Product was exactly what I was looking for and the price was right, shipping was quick and it fit right on my bike

Date of experience: April 18, 2024