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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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When you put in your motorcycle to shop items that specifically fit your bike it gives you pages and pages of bull$#*! that doesn't fit what a waste of time
I quickly found what I was looking for at the quality and price I wanted to pay
Order process is a pleasure to work with
Easy to order and took only a few days for my order to arrive at my door. Always great customer service.
Jp cycles is my go to place for all my accessories
I get all my stuff from you guys, its always a good experience. You always send me the right stuff and I appreciate all the help when I need it. You guys are awesome.
My order of a push button fuel door latch was received missing a part. I contacted customer service, the representative immediately initiated a return and replacement. The customer service experience was wonderful.
Good service, had the products in stock fast shipping no leaking or problems. I will be back. Thanks Jerry.
This isn't my first time shopping with J&P Cycles by I've never had a bad experience. Great products, pricing and shipping time.
It's nice to have the site confirm that parts will fit before you purchase and my order arrived well before the estimated date.
I ordered a windshield that was suppose to be an OEM replacement for my motorcycle. Wasn't quite up to specs. I had to redrill holes in my mounting hardware to accommodate holes not accurately drilled in the windshield. Also, size was not quite OEM either.
Bobby
Thank you for sharing your experience with us. We're sorry to hear that we didn’t meet your expectations. Your feedback is incredibly valuable, and we want you to know that we take it seriously. If there’s anything more we can do to make things right, please don’t hesitate to reach out.
I had to return, is a great product just didn't match the black on my 2025 street glide.
Bought tires, tubes, and tapes for a 58 BSA. 19
Inch 3.25 and 3.50. Tires are 2025 which is great.
Last set of 19s I purchased elsewhere and they were 5 years old the day I mounted them.
I try to change tires at 10 years old even if they seem ok. Not worth the risk to me.
Ordering was easy wanted rout 66 tires but where out of stock no fault of JP ordered what looked close to the same and I am pleased with what I got little nervous of the carrier that was delivering them they have a bad reputation in my area but I did finally get my tires
Easy to do and to follow the website
Fast shipping!
Delivered to the correct location!(that's a good thing with the delivery drivers now)
Came undamaged and in working order(thats always good)
Good price!
I ordered these because I got sick of my stock mirrors. My stock mirrors seemed too small. Put these bad boys on, adjusted correctly & wham bam thank you ma'am. Bike looks better & I can see how I wanted to see. Only thing I found was with high vibration & wind, they do tend to move a bit but it's not terrible. I'd recommend especially as a cheaper option.
I've had very good results using j&p but I did get some rubber hose that I talked to counter man that claimed it was good but it was definitely not
I checked the end gap and they were all wider than specs I even accurately measured the bores and pistons
Called Paul at JP he was very good and helpful he checked the specs for ring gap and had different specs from Harley then I had in my manual so I called Hastings and left them a message hope to hear back soon
Still trying to get used to the site
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


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