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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I did receive my order and they were the right parts. I am not happy with how long it took to receive parts that were in stock.
I ordered the parts on a Monday which I thought was plenty of time to have them by the weekend. I had planned to install them on Saturday. We were going for a ride on Sunday. On Tuesday, the day after I ordered, I received a notice they had shipped. Since I am in Ohio and so is JP Cycle I was confident my weekend plans would hold up. When they had not arrived on Friday I tried to trace the shipment, but I had not been provided a shipment number. I thought surely, they would show up Saturday, but sadly no. I missed the ride on Sunday. If only I would have paid just a little more ($2.96 more) and sourced the parts locally, I would have had parts installed and made the ride on Sunday. Live and learn I guess.
Everything I've ordered from them has been at my door within days and products are great. When I decided I wanted to go a different route with my air cleaner, it was hassle free to send back the one I ordered. Awesome company
Ordered U Groove spark plugs and received HP Copper Spark Plugs instead. Not much of an issue, but definitely not what I was expecting to receive
No issues. Answered questions. This field requires 30 characters and Im not a fan of unsolicited surveys so I fill it in vaguely.
The shipping was the fastest I have ever seen, I was expecting atleast a week but it came in 2 days. Everything fit nice and good quality
Easy to use website and super fast shipping. Quality products
I believe the product has a design flaw. I'm going to try to make it work
I reorder my extension for my handlebars and they still got it wrong after having to return brake and clutch lines and I was told at first I needed extension and I ordered it it was wrong called back to tell them it was wrong one's then told me I didn't need them get the handlebars in to find out I do then reorder it sent me an email then find out those are wrong SIGN--TOTALY PISS OFF
It was super easy to shop and find items specific to my bike! Everything worked as intended, and I will definitely shop at J&P Cycles again!
Always good and it's a easy site to navigate and parts supplies are well displayed on pages to look into I wish this company was in Canada because the shipping is expensive for me otherwise it's good
J&P isn't the cheapest but they have a good inventory and knowledgeable staff.
Great product, easy to order, fast delivery. I would recommend ordering from this company.
Not like other sites that parts take forever to come from
J&P Cycles is the only place for me to shop.
They make sure everything I get fits my bike before ordering.
Competitive prices.
Quality parts is a plus in my book.
Thanks J&P so much for your stores.
Easy to shop here. Rates are great and making sure the exact fit counts 100%. Thanks J&P Cycles.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue