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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I purchase these hoping the were not cheap quality with potential fit up issues. I had to do some minor tweaking of the saddlebags mounting brackets. Otherwise, I am 100% satisfied with the fit and quality. I mounted them to a 1997 softail heritage! I wish I could attach a photo to this!
Quick and easy. Customer service was quick to respond to my questions. 👌
My experience was great, and always has been. The parts I ordered were correct, no issues with fitment, and were delivered in 3 days after I placed the order, and returning, if necessary, is easy. I have nothing bad to say about J & P Cycles.
I received my part very quickly. It actually got here faster than I expected it to.
Battery shipped quickly and arrived quickly. Would recommend
I wanted a classic style white Bell helmet. They had one in my size for what seems like a good price. I received it within a few days of my order
Was hoping for a little more variety in my size, but this is actually the one I pictured in my mind's eye
Placed my order with J&P on April 6. Received most of the order in a few days via Fed X. One item, a fuel strainer was packaged in a box that also contained a cycle battery and a few other parts. The fuel strainer is a somewhat fragile item and because it was poorly packaged it was smashed by the other items in the box. I contacted J&P customer service regarding this problem. I received a reply from Tamika C. I was instructed to send a picture of the damaged part which I did. I requested a replacement for the damaged fuel strainer. At this point I'm waiting for a reply. One other item in my order, 6 volt battery cover didn't arrive with the other parts from Fed X. It was shipped via USPS. It was ordered at the same time as the other parts April 6 and just arrived today April 20. I tracked the shipping of this part and couldn't believe what I was seeing. If I'm reading the tracking correctly this part traveled from New Jersey to Philadelphia, PA back to New Jersey to Sacramento, California to Olathe, Kansas to Fargo, North Dakota and then finally to my residence in North Dakota. A rough estimate of travel for this one part would be about 14 days and 5000 miles.That is ridiculous! I can't really pin this totally on J&P but J&P's suppliers are not doing J&P's customers any favors by using USPS for delivery. They are notoriously inefficient. And in order to prevent shipping damage J&P's suppliers need to be conscience of fragile items when filling a multiple part package.
Pretty good. Grouping of parts is pretty scattered but I suppose that's a shopping tactic used by most sellers to get the customer to look at more items.
It was quick and easy to shop and purchase my tires. The rear tire I received with in 3 days the front one got lost or was shipped the opposite direction. It left KY. Went to IL. Back to KY. To OR. Where it stayed for a couple of days. That's when I contacted Customer Support. They helped me out by assuring me the issue will be resolved.
Had what I was shopping for and the price was very affordable.
I ordered one size larger but the rain pants are small and I will have trouble putting them on over my leathers especially while wearing boots... my trip is too close for replacement so I will make due but I suggest two sizes larger.
As I stated in my review I paid for new and received an open box with all the protective plastic removed and badly stuck back onto the windshield. The box was open and re-taped. Since the windshield was so difficult to find I decided to keep the open box one received but I am very hesitant to ever to business with J&P Cycles again.
Have had great experiences with the products i have purchased, both new and old.
I was able to find exactly what I was looking for on the website and received the items in just a few days.
As described and worked perfectly!
They were very prompt and courteous in all correspondence.
Would recommend this business,
Safe riding to all!
I have been buying various motorcycle parts from this company since the early 2000's and pleased with their affordability and quality.
Product not in stalk ordered and was delivered next day
Bought open box Custom Dynamics Shark Demon headlamps. Missing installation hardware when received. Looked like tape on box may have failed in transit. J&P customer service was great to work with and corrected problem to my satisfaction.
When you put in your motorcycle to shop items that specifically fit your bike it gives you pages and pages of bull$#*! that doesn't fit what a waste of time
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I quickly found what I was looking for at the quality and price I wanted to pay
Order process is a pleasure to work with
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
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