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From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Website is very easy to navigate, always have what I'm looking for in stock, and shipping is outstanding. Always a great experience.
Staff is very knowledgeable and helpful and make sure you have all parts needed
Your web site is easy to use. Purchases are easy, and delivery comes quickly
As always, J&P delivers. USPS however stalled for a couple weeks at one location. I contacted J&P Cycles. They initiated an investigation, and viola, my parts began moving through the USPS system again.
Thank you for notifying when back in stock and promptly shipping it to me
Ordered then took 9 days for them to process.
Then shipped took another 5 days from
There. Website shows silver barrel paint color so I ordered came black. What a joke
Will not purchase from here again
Had what I needed, I thought but when arrived to my house within a week it wasn't the right size for that pulley.
Great customer service when called to order parts fast returns if needed
Parts were as they should be, well package, shipping was a bit slow to be shipped but once shipped arrived Farley fast to Canada.
All parts worked great. Great price. Shipping... not so much. Got a UPS tracking number from J&P. The day it was supposed to arrive, the UPS tracking info hadn't changed. 3 days later, the parts were delivered through USPS. But was in a FEDEX bag
Easiest order ever. Fast shipping. Exactly what I was expecting
As always had a good experience with yet another order, will be doing more business in the future
I ordered two items and they arrived almost overnight
It was my first order and it wouldn't accept my 10% discount code. But delivery was fast even though I paid full price.
It was my first order and it wouldn't accept my 10% discount code.
Bought new tires. Got what I ordered. Easy website. Easy delivery.
I was able you use a site credit that was over 3 years s old. I didn't expect it would still be good. Very much appreciated!
Great experience browsing around on the site with plenty of options to pick and choose from and even utilized the "wish list" to allow me the opportunity to look around and compare prices! The "free shipping" offer came along and that sealed the deal. My parts arrived excellently packaged and in a timely manner. Completely satisfied with the inventory options, quality products and a very pleasant overall experience! Will be back again soon! Now I need a headlight!…
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.