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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The companyβs customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Excellent service! Great shipping! Always the right part.
I love it it's just what I wanted and needed π ππππππππππππππππππππππππππππππππ
The great majority leader has spent his entire presidency in his hands
Website is clunky when looking for parts specific to my bike. If you search something for your bike and what you are looking for isn't offered, it shows you significantly unrelated parts accessories for any vehicle.
I called the customer service number to report the damaged lens. The associate apologized for the part arriving damaged, and had a replacement sent the next day. Very Good Customer Service!
Ordered, received, installed, doesn't get any better than that
Been dealing with J&P since I built my first chopper. They provided excellent service, quality parts, and excellent delivery all the way to Canada. My recent purchase was excellent, exactly what I ordered, and tracking was right on, in fact it was 2 days early. Thanks guys for helping me keep my shovel on thevroad.
The only place I shop. Thanks. Fast shipping. Always a perfect fit.
Wish you have had chrome, but black will have to work. Thanks
They look great and ride smooth. Tires got delivered within 3 days of ordering. Great experience.
Never had a problem with any thing I order when I need something I check around local and end up here because they have it and shipping is fast and there cheaper with the same part
I appreciate how fast you get your shipments in the mail.
I buy my tires from jp cycles always easy ordering process and very quick delivery!
I have used JP for years. Always my go to parts place. Fast delivery, good prices.
Found the size that no one else had in stock. And free shipping helped too
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


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