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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,689
This company responds to reviews on average within 5 days

Instant Feedback

73,526 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Mirrors
May 1, 2024

Good quality. I miss the style that had the screws that you could adjust tension on your mirrors with. These do not have that. Pretty expensive.

Date of experience: April 20, 2024
California
1 review
0 helpful votes
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Excellent service! Great shipping! Always the right part.

Date of experience: April 20, 2024
Alaska
4 reviews
0 helpful votes
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In stock and free shipping, it can't get any better.

Date of experience: April 20, 2024
Michigan
1 review
0 helpful votes
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It's perfect 😊
May 1, 2024

I love it it's just what I wanted and needed 😊 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊

Date of experience: April 20, 2024
California
1 review
0 helpful votes
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Love
May 1, 2024
Updated review

The great majority leader has spent his entire presidency in his hands

Date of experience: April 20, 2024

Yes yes yes yes yed
February 1, 2024
Previous review

Yes yes yes yes yed

Date of experience: January 31, 2024
Michigan
1 review
0 helpful votes
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Website is clunky when looking for parts specific to my bike. If you search something for your bike and what you are looking for isn't offered, it shows you significantly unrelated parts accessories for any vehicle.

Date of experience: April 20, 2024
Kimberly E. β€” J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Ohio
1 review
0 helpful votes
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I called the customer service number to report the damaged lens. The associate apologized for the part arriving damaged, and had a replacement sent the next day. Very Good Customer Service!

Date of experience: April 20, 2024
California
1 review
0 helpful votes
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Satisfied
May 1, 2024

They had what I needed, the prices were good, and the shipping was fast. All in all, a good experience.

Date of experience: April 20, 2024
South Carolina
1 review
0 helpful votes
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Ordered, received, installed, doesn't get any better than that

Date of experience: April 20, 2024
Canada
1 review
0 helpful votes
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Still the best
April 30, 2024

Been dealing with J&P since I built my first chopper. They provided excellent service, quality parts, and excellent delivery all the way to Canada. My recent purchase was excellent, exactly what I ordered, and tracking was right on, in fact it was 2 days early. Thanks guys for helping me keep my shovel on thevroad.

Date of experience: April 20, 2024
Oklahoma
1 review
0 helpful votes
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Perfect baffles for my perfect pipes
April 30, 2024
Updated review

The only place I shop. Thanks. Fast shipping. Always a perfect fit.

Date of experience: April 20, 2024

Wish you have had chrome, but black will have to work
February 16, 2024
Previous review

Wish you have had chrome, but black will have to work. Thanks

Date of experience: February 16, 2024
Illinois
1 review
0 helpful votes
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Top Notch
April 30, 2024

Excellent as always! Superb customer service and lightning fast shipping!

Date of experience: April 20, 2024
Michigan
1 review
0 helpful votes
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Tires for honda scooter
April 30, 2024

They look great and ride smooth. Tires got delivered within 3 days of ordering. Great experience.

Date of experience: April 20, 2024
Nevada
1 review
0 helpful votes
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Parts
April 30, 2024

J&p is my go to for basically anything and everything I need for my bike

Date of experience: April 20, 2024
Pennsylvania
1 review
0 helpful votes
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All the right stuff
April 30, 2024

Never had a problem with any thing I order when I need something I check around local and end up here because they have it and shipping is fast and there cheaper with the same part

Date of experience: April 20, 2024
Ohio
1 review
0 helpful votes
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Lightning fast shipping!
April 30, 2024

I appreciate how fast you get your shipments in the mail.

Date of experience: April 20, 2024
Nevada
1 review
0 helpful votes
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Great product
April 30, 2024

Service was amazing part fit like they are supposed to

Date of experience: April 20, 2024
California
1 review
0 helpful votes
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Great as Usual!
April 30, 2024

I buy my tires from jp cycles always easy ordering process and very quick delivery!

Date of experience: April 20, 2024
Colorado
1 review
0 helpful votes
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My go to
April 30, 2024
Updated review

I have used JP for years. Always my go to parts place. Fast delivery, good prices.

Date of experience: April 20, 2024

Always quick and easy
January 19, 2024
Previous review

Always quick and easy

Date of experience: January 19, 2024
Colorado
1 review
0 helpful votes
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New tire
April 30, 2024

Found the size that no one else had in stock. And free shipping helped too

Date of experience: April 20, 2024