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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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It was easy to navigate, and activate my Law Enforcement discount
Great service and very fast delivery. I purchase from them all the time. They always have what I need.
I was BLOWN away by how fast i received my tires. How you got them to me in two day is beyond me, great job!
Easy, to easy maybe. Makes you want to buy more than you need!
Receive confirmation, but no shipping order got product Wednesday afternoon very pleased with that thought it was a very timely
Being able to trust the shop by bike specifically helps with the confidence and efficiency of the whole process. Keeping a long standing wish list does too. At one point about a year ago the list I had got wiped. Not sure how that happened but oh well. No biggie.
I called to get help with my parts, and the help I got on the phone was great! Thanks
They do a great work getting your parts to you.👍👍👍
Asked to be notified when a bag was back in stock. I was notified, ordered and received all within 2 weeks. Thankyou!
There should have been a rubber mounting gasket to fill the space between the light and fender I filled it with silicone but that is not the way to have to cobble it up to make it work
Easy to find what I was looking for, quick payment process, quick delivery. Good experience.
Received what I ordered. Now for a rainy weekend to install them,along with Rocker Lockers. While I'm at it.
Found what parts i needed and everything arrived as expected.
I like a piticular set of bobster fat boy glasses for riding and work and JP had them on clearance for a great price so I bought 4 pairs,great price quick shipping
Shout out to Marty for the great customer service! Resolved a small issue quickly and easily and set up my order for me with a simple purchase link.
Delivery was FAST….Amazon prime fast lol. And the highway pegs I ordered are fantastic. I'll be a repeat customer for sure and largely due to Marty.
Marty B is the man! Excellent customer service and was a pleasure to deal with!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

