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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,690
This company responds to reviews on average within 5 days

Instant Feedback

73,530 reviews

We monitor reviews for authenticity

Georgia
2 reviews
0 helpful votes
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On Time
May 1, 2024

Thank you! Website is user friendly. J&P never disappoint.

Date of experience: April 21, 2024
Illinois
1 review
0 helpful votes
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It was easy to navigate, and activate my Law Enforcement discount

Date of experience: April 21, 2024
Texas
1 review
0 helpful votes
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Fast service
May 1, 2024

Great service and very fast delivery. I purchase from them all the time. They always have what I need.

Date of experience: April 21, 2024
Illinois
1 review
0 helpful votes
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Quality products
May 1, 2024

Great selection and clear descriptions on fitment.

Date of experience: April 21, 2024
Colorado
1 review
0 helpful votes
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Tire order
May 1, 2024

I was BLOWN away by how fast i received my tires. How you got them to me in two day is beyond me, great job!

Date of experience: April 21, 2024
Indiana
1 review
0 helpful votes
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Easy and quick
May 1, 2024
Updated review

Easy, to easy maybe. Makes you want to buy more than you need!

Date of experience: April 21, 2024

All good so far
March 29, 2024
Previous review

All good so far

Date of experience: March 19, 2024
Indiana
1 review
0 helpful votes
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Easy to find what I want and ordering was easy. The seat I ordered was delivered on the day promised.

Date of experience: April 21, 2024
Texas
1 review
0 helpful votes
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Receive confirmation, but no shipping order got product Wednesday afternoon very pleased with that thought it was a very timely

Date of experience: April 21, 2024
Colorado
1 review
0 helpful votes
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Reliable and fast
May 1, 2024

Being able to trust the shop by bike specifically helps with the confidence and efficiency of the whole process. Keeping a long standing wish list does too. At one point about a year ago the list I had got wiped. Not sure how that happened but oh well. No biggie.

Date of experience: April 21, 2024
Wyoming
1 review
0 helpful votes
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Great Help!
May 1, 2024

I called to get help with my parts, and the help I got on the phone was great! Thanks

Date of experience: April 21, 2024
New York
1 review
0 helpful votes
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They did a great job. Easy
May 1, 2024

They do a great work getting your parts to you.👍👍👍

Date of experience: April 21, 2024
Montana
1 review
0 helpful votes
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Great products
May 1, 2024

Asked to be notified when a bag was back in stock. I was notified, ordered and received all within 2 weeks. Thankyou!

Date of experience: April 21, 2024
Texas
1 review
0 helpful votes
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Gap between fender and light
May 1, 2024

There should have been a rubber mounting gasket to fill the space between the light and fender I filled it with silicone but that is not the way to have to cobble it up to make it work

Date of experience: April 21, 2024
Florida
1 review
0 helpful votes
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Quick delivery
May 1, 2024

Easy to find what I was looking for, quick payment process, quick delivery. Good experience.

Date of experience: April 21, 2024
Pennsylvania
1 review
0 helpful votes
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Rocker box breathers.
May 1, 2024

Received what I ordered. Now for a rainy weekend to install them,along with Rocker Lockers. While I'm at it.

Date of experience: April 21, 2024
Wisconsin
2 reviews
0 helpful votes
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Found what I needed
May 1, 2024

Found what parts i needed and everything arrived as expected.

Date of experience: April 21, 2024
Wisconsin
1 review
0 helpful votes
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Stachbox
May 1, 2024

My stachbox is great now, I don't have to fold up my registration and insurance documents or forget them at home when I travel.

Date of experience: April 21, 2024
Florida
1 review
0 helpful votes
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Good value,got it quick
May 1, 2024

I like a piticular set of bobster fat boy glasses for riding and work and JP had them on clearance for a great price so I bought 4 pairs,great price quick shipping

Date of experience: April 21, 2024
California
1 review
0 helpful votes
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Amazing Customer Experience
May 1, 2024
Updated review

Shout out to Marty for the great customer service! Resolved a small issue quickly and easily and set up my order for me with a simple purchase link.

Delivery was FAST….Amazon prime fast lol. And the highway pegs I ordered are fantastic. I'll be a repeat customer for sure and largely due to Marty.

Date of experience: April 21, 2024

Marty B is the man!
April 27, 2024
Previous review

Marty B is the man! Excellent customer service and was a pleasure to deal with!

Date of experience: April 17, 2024
New Jersey
1 review
0 helpful votes
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Very good
May 1, 2024

Called to find part gentleman gave his email address so could show picture of part, very helpful

Date of experience: April 20, 2024