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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Bought from J&P for many years. Always had great service. Shipping could be a little quicker. Just saying.
Was very good, had every thing i needed, not hard to navigate.
Chat agent Daniel J. Was very helpful in getting my order placed.
Bolt it down. Plug it in. Go. One of the easiest repair jobs there is.
It was easy and the customer service was excellent.
Fair pricing and fast delivery. Great experience and would recommend J&P Cycles to anyone.
Ive dealt with J&P for 20+ years and they have always been there for us all, They have alot of parts that are hard to find, Keep us goin' bros!
I did receive my order and they were the right parts. I am not happy with how long it took to receive parts that were in stock.
I ordered the parts on a Monday which I thought was plenty of time to have them by the weekend. I had planned to install them on Saturday. We were going for a ride on Sunday. On Tuesday, the day after I ordered, I received a notice they had shipped. Since I am in Ohio and so is JP Cycle I was confident my weekend plans would hold up. When they had not arrived on Friday I tried to trace the shipment, but I had not been provided a shipment number. I thought surely, they would show up Saturday, but sadly no. I missed the ride on Sunday. If only I would have paid just a little more ($2.96 more) and sourced the parts locally, I would have had parts installed and made the ride on Sunday. Live and learn I guess.
Everything I've ordered from them has been at my door within days and products are great. When I decided I wanted to go a different route with my air cleaner, it was hassle free to send back the one I ordered. Awesome company
Ordered U Groove spark plugs and received HP Copper Spark Plugs instead. Not much of an issue, but definitely not what I was expecting to receive
No issues. Answered questions. This field requires 30 characters and Im not a fan of unsolicited surveys so I fill it in vaguely.
The shipping was the fastest I have ever seen, I was expecting atleast a week but it came in 2 days. Everything fit nice and good quality
Easy to use website and super fast shipping. Quality products
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue