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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,640
This company responds to reviews on average within 5 days

Instant Feedback

73,312 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Quality is important
May 7, 2024

Recently, I bought a primary cover from your competitors, it was from vTwin. Shipped directly from them.
It was poor quality. I sent it back.
If I order a primary cover from you, will it be the same chrome garbage? Or will you inspect it before shipping it?

Date of experience: April 23, 2024
California
1 review
0 helpful votes
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2024 Rebel windshield
May 7, 2024

I ordered a 2024 Rebel windshield it fits perfectly and I'm very happy with the results. J&P cycles is the company I go to for motorcycle goods.

Date of experience: April 23, 2024
New York
1 review
0 helpful votes
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Motorcycle tires
May 7, 2024

Best quality and fastest delivery time not my first experience with J and P and always have been very good

Date of experience: April 23, 2024
Colorado
1 review
0 helpful votes
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Great experience!
May 7, 2024

Their website is easy to navigate, and I found all the parts I was looking for. My 95 softail is looking awesome!

Date of experience: April 23, 2024
California
1 review
0 helpful votes
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My biker friends
May 7, 2024
Updated review

I have purchased a few bells from them and love the selection and quality.

Date of experience: April 23, 2024

Great place to get a good bell!
April 22, 2024
Previous review

Great place to get a good bell!

Date of experience: April 12, 2024
Kentucky
1 review
0 helpful votes
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They've been great
May 7, 2024

Bro was awesome that's why I love you guys over revzilla

Date of experience: April 23, 2024
Missouri
1 review
0 helpful votes
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Satisfied, customer
May 7, 2024

Easy to navigate website, always fair prices, and great customer service

Date of experience: April 23, 2024
Massachusetts
1 review
0 helpful votes
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Satisfied
May 7, 2024

Everything came in and was what I ordered. It came in quick and packaged well.

Date of experience: April 23, 2024
Hawaii
1 review
0 helpful votes
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Yzf r7 woodcraft frame sliders
May 7, 2024

Super pleased with my order, it arrived 2 days before expected and were super easy to install

Date of experience: April 23, 2024
Kentucky
1 review
0 helpful votes
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Trunk Lid Organizer
May 7, 2024

Good product and timely shipping, fit well, several pockets

Date of experience: April 23, 2024
Indiana
1 review
0 helpful votes
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Good place to orderfrom
May 7, 2024

Have and will shop here again...Quick shipping and very fair prices

Date of experience: April 23, 2024
Arizona
1 review
0 helpful votes
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Love the look!
May 7, 2024

!¡!

Date of experience: April 23, 2024
Alabama
1 review
0 helpful votes
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Excellent
May 7, 2024

Great web site and inventory choices. Just wish you offered veteran discount.

Date of experience: April 23, 2024
Michigan
1 review
0 helpful votes
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Perfect fit on in about 15 minutes vary few parts or extras I've gotten for my old bike 2001 Honda Shadow 1100 that I didn't have to modify them to fit but the crash bar was perfect fit WOW thanks already been out riding

Date of experience: April 23, 2024
Massachusetts
1 review
0 helpful votes
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Excellent
May 7, 2024

I'm curious why they don't come with bolts? Not a huge issue but it may have made it a bit easier on me.

Date of experience: April 23, 2024
California
2 reviews
0 helpful votes
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Fast and furious shipping
May 7, 2024
Updated review

My order arrived quick and no hassles, package left in out of view area

Date of experience: April 23, 2024

Always great
November 25, 2023
Previous review

Always great

Date of experience: November 25, 2023
California
1 review
0 helpful votes
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Don't be in a rush for the free shipping, took 12 days for some of my items to arrive at my house. The items were fine, there not specific to J&P and are available through many different retailers, so I'll probably order somewhere else next time.

Date of experience: April 23, 2024
Kimberly E. — J&P Cycles Rep
over a year old

Thank you for taking the time to leave a review. We looked into your order and there was a shipping lead time of 3-5 business days on several of your items.Thank you for taking the time to leave a review. It looks like your order was placed on the 4/12, and the item had a 3-5 business day lead time prior to shipping. It was with the carrier and on its way to you on the 4/17, which is the 3rd business day after your order got processed.

Maryland
1 review
0 helpful votes
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Product was as expected
May 7, 2024

Fast easy transaction and shipping as well, nothing more to say

Date of experience: April 23, 2024
Indiana
1 review
0 helpful votes
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Pipes work so good. On my 2003 Heritage classic. The power port works impressive.

Date of experience: April 23, 2024
Maryland
1 review
0 helpful votes
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On time and we'll packed
May 7, 2024

Everything came in exactly when they said it would and everything was well packed and protected.

Date of experience: April 23, 2024