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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Recently, I bought a primary cover from your competitors, it was from vTwin. Shipped directly from them.
It was poor quality. I sent it back.
If I order a primary cover from you, will it be the same chrome garbage? Or will you inspect it before shipping it?
I ordered a 2024 Rebel windshield it fits perfectly and I'm very happy with the results. J&P cycles is the company I go to for motorcycle goods.
Best quality and fastest delivery time not my first experience with J and P and always have been very good
Their website is easy to navigate, and I found all the parts I was looking for. My 95 softail is looking awesome!
I have purchased a few bells from them and love the selection and quality.
Easy to navigate website, always fair prices, and great customer service
Super pleased with my order, it arrived 2 days before expected and were super easy to install
Have and will shop here again...Quick shipping and very fair prices
Great web site and inventory choices. Just wish you offered veteran discount.
Perfect fit on in about 15 minutes vary few parts or extras I've gotten for my old bike 2001 Honda Shadow 1100 that I didn't have to modify them to fit but the crash bar was perfect fit WOW thanks already been out riding
I'm curious why they don't come with bolts? Not a huge issue but it may have made it a bit easier on me.
My order arrived quick and no hassles, package left in out of view area
Don't be in a rush for the free shipping, took 12 days for some of my items to arrive at my house. The items were fine, there not specific to J&P and are available through many different retailers, so I'll probably order somewhere else next time.
Pipes work so good. On my 2003 Heritage classic. The power port works impressive.
Everything came in exactly when they said it would and everything was well packed and protected.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Thank you for taking the time to leave a review. We looked into your order and there was a shipping lead time of 3-5 business days on several of your items.Thank you for taking the time to leave a review. It looks like your order was placed on the 4/12, and the item had a 3-5 business day lead time prior to shipping. It was with the carrier and on its way to you on the 4/17, which is the 3rd business day after your order got processed.