Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Amazon overnight, J&P 10-14 days. This is a problem in today's world. I buy from Jireh and it takes 2-3 days. I want J&P to continue to succeed, but things need to speed up or they will become the last option when shopping.
Great kit. The instructions state to cut the outside edge. DON'T. Cut the inside edge so you have room if you go out far. If you cut the outside edge on the turn and go wide, you'll see your cut outside your speaker grill. Best of luck.
Quick easy usually have what I need fair pricing. My go to when I need parts and accessories
Sent wrong product but quickly made it right. Thank you
I had not created an account before going to checkout, so I clicked to create and account and after going through that process it deleted all the parts from my cart and I had to go through finding all the parts again
Shopping was easy and informational the product came in very quickly and was very easy to install
I loved the Custom Dynamics led light. UPS delayed the shipping saying weather conditions. J&P Cycles said that if I would provide my email and personal information they would give me a 10% or 20% discount. They provided me with a code but when it came time to use it for my purshase they wouldn't accept it. I will not purchase another product from them and will block all contact from them.
Hogworks backrest works great, easy on and off. Only issue. No instructions. Installed pad backwards on backrest bar. Had to reinstall. Just a picture would have helped. Backrest was half the price of harley backrest and quality was very good.
Shipping box was broke open and parts were hanging out the side.
Site is easy to navigate and quickly found what I was looking for. Order was processed quickly and arrived in a timely manner. I appreciated the free shipping as well. Will buy from again.
Could have had a little more detailed or easier to access details, price not bad but could be better but you get what you pay for so
Could have gad a little more detailed or easier to access details, price not bad but could be better but you get what you pay for so
It was easy to use, shipping was on time, only thing is description on site didn't match the label on product not sure if it's the years that are covered and covers multiple years
One of the turn signal covers will not work on my bike appears as though someone inserted a used cover into the package had to purchase another cesta locally to complete the fix. Not very happy.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.